Smart Penny Moving has been serving Massachusetts and the Boston area for over nine years, providing reliable and trusted moving services. The company is based in Cambridge, with an additional service location in North Reading. Smart Penny Moving offers local and long-distance moving, commercial moving, packing, plastic moving crates, storage, and ordering materials. They stand out from other moving companies by being the only mover in Massachusetts to offer financing options, making the process more affordable and stress-free for their clients. For those interested in exploring other options, you can also check out a comprehensive list of experienced movers serving Revere, MA. Smart Penny Moving holds an A+ rating with Better Business Bureau and are top-rated on HomeAdvisor and Thumbtack.
Smart Penny Moving
About Smart Penny Moving
Additional Cities Served: Revere, Methuen, Woburn, Gloucester, Newburyport
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Packing Services
- Plastic Moving Crates
- Order Materials
- Storage Services
- Cheap Moving Services
- Furniture Moving Services
- Hourly Moving Services
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Smart Penny Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smart Penny Moving consistently delivers exceptional and highly praised moving services, with many customers highlighting the company's responsiveness, professionalism, and efficiency in facilitating stress-free relocations.
Recent Reviews Mention...
“Smart Penny Moving consistently provides great service”
“got back to me quick with a very reasonable quote”
“made my moving experience less stressful”
2. Punctuality
Nationwide Average: 8.07/10
Smart Penny Moving consistently demonstrates timely arrivals, frequently updates customers on arrival times, and often exceeds expectations by arriving early or exactly on schedule, with only a rare instance of being late.
Recent Reviews Mention...
“they are always timely”
“kept me updated on arrival time”
“they arrived early as stated”
3. Affordability
Nationwide Average: 7.69/10
Smart Penny Moving is highly praised for its very reasonable quotes, cost-effectiveness, and consistently providing the best rates and cheapest deals, despite a singular complaint about efficiency impacting the final cost.
Recent Reviews Mention...
“very reasonable quote”
“expecting the bill to be more implies affordability”
“They were efficient and cost effective”
4. Communication
Nationwide Average: 7.53/10
Smart Penny Moving consistently demonstrates excellence in keeping clients informed and responsive, with only a single report of delayed and unclear communication.
Recent Reviews Mention...
“driver communicates with you directly”
“got back to me quick”
“made sure to keep me updated”
5. Stick to Prices
Nationwide Average: 5.99/10
Smart Penny Moving consistently meets or exceeds expectations by often coming in under the original quote, though there are rare instances where expenses slightly exceed due to unforeseen circumstances.
Recent Reviews Mention...
“highly recommend and will use in the future”
“locked in my rate”
“came in under my quote”
6. Speed
Nationwide Average: 8.58/10
Smart Penny Moving consistently impresses its clients with their ability to complete moves quickly, efficiently, and professionally.
Recent Reviews Mention...
“packed up and moved within 2 hours”
“got the move done in a timely manner”
“completed move quickly”
7. Friendliness
Nationwide Average: 8.91/10
Smart Penny Moving consistently impresses with their highly polite, professional, and genuinely kind staff, ensuring a comfortable and pleasant moving experience for their clients.
Recent Reviews Mention...
“quick and kind”
“were very friendly”
“Great group of people implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Smart Penny Moving overwhelmingly receives positive feedback, with nearly all customers expressing a strong readiness to recommend and use their services again, indicating high satisfaction and trust in the company's moving services.
Recent Reviews Mention...
“recommend them to all my friends and family”
“highly recommend and will use in the future”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Smart Penny Moving is overwhelmingly praised for its professional, efficient, and polite team, despite a singular complaint about lacking skills in furniture assembly.
Recent Reviews Mention...
“they are professional”
“very professional crew”
“efficiency and professionalism”
10. Precision & Care
Nationwide Average: 8.01/10
Smart Penny Moving consistently demonstrates a high level of care and attention to detail in protecting and moving customers' belongings, despite a single report of broken items.
Recent Reviews Mention...
“careful with our belongings”
“were very careful with my things”
“packaged carefully and moved with no damage”
Customer Insights
Local Move Duration: 3.5 hours from 6 reviews
Great Crew Members
Estuardo | appreciate the care Estuardo had for my items |
Estuardo | Efficiency and professionalism in the move process |
Hilton | Hilton and his guys did amazing work |
Estuardo | Estuardo was responsive, professional, and kind |
Alberto | Alberto and team were impeccable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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