Expert Moving & Storage is a family-owned and operated moving company based in Norwell, Massachusetts at 145 Washington Street. While they predominantly service the South Shore area, they also offer long distance moving services. They provide a range of services including residential moving, commercial moving, estate cleanouts, and storage solutions. Their additional services aim to make the moving process smoother, such as full packing services, setting up furniture, and providing free boxes. Additionally, they offer convenient and accessible storage units. Recognizing the emotional and physical toll of moving, they aim to assist individuals seeking Brockton, MA moving services for a stress-free, timely moving experience at an affordable price.
Expert Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Expert Moving & Storage
Additional Cities Served: Quincy, Fall River, Weymouth Town, Taunton, Attleboro, Barnstable TownShow More >
Moving Services
- Residential moving
- Commercial movers
- Long distance moving
- Local moving
- Estate cleanouts
- Storage services
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Expert Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Expert Moving & Storage is highly regarded for its exceptional moving services, consistently delivering professionalism, efficiency, and satisfaction, despite a few isolated reports of negative experiences.
Recent Reviews Mention...
“Glenn and his men delivered an excellent job”
“best movers we've ever used”
“Glenn handled the reservation process with utmost professionalism”
2. Punctuality
Nationwide Average: 8.07/10
Expert Moving & Storage consistently shows a strong track record of being on time, with numerous reports of timely arrivals and only a rare mention of a delay.
Recent Reviews Mention...
“Tom and Russ were on time”
“They arrived on time”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Expert Moving & Storage generally offers competitive rates often lower than estimates and has received high praise for their pricing, though there have been a few concerns about cost discrepancies and potential overcharging.
Recent Reviews Mention...
“real cost of moving was less than the estimate”
“final cost was less than anticipated”
“greatest rates and a military discount”
4. Communication
Nationwide Average: 7.53/10
Expert Moving & Storage generally receives high praise for their intense, professional interactions, thorough follow-ups, and helpful service, although there are some isolated incidents of miscommunication and dissatisfaction regarding charges and scheduling.
Recent Reviews Mention...
“interaction was very intense both professionally and personally”
“Glenn made sure everything was prepared”
“prompt, professional service.”
5. Stick to Prices
Nationwide Average: 5.99/10
Expert Moving & Storage has mixed feedback, with several customers appreciating costs lower than estimated, while others have faced issues with prices being higher than initially quoted.
Recent Reviews Mention...
“cost was less than the estimate”
“cost came in lower than the estimate”
“actual cost was lower than estimate”
6. Speed
Nationwide Average: 8.58/10
Expert Moving & Storage generally receives high praise for their efficient, quick, and hard-working moving teams, with customers often noting that the entire moving process, including loading and unloading, is completed faster than expected, and without sacrificing care or attention to detail.
Recent Reviews Mention...
“Moved quickly to get belongings into and out of storage”
“they were fast”
“efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Expert Moving & Storage consistently demonstrates exceptional courtesy, professionalism, and genuine warmth in its interactions, as evidenced by numerous commendations for their polite, pleasant, and kind-hearted staff.
Recent Reviews Mention...
“Were professional and courteous”
“they were good people”
“team was extremely courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Expert Moving & Storage is highly esteemed, with numerous customers expressing high likelihood of re-engagement, strong recommendations, and praises for the professional and personalized service, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Would highly recommend and use again”
“would 100 use them again and recommend to everyone”
“would hire again due to professionalism and personal care”
9. Professionalism
Nationwide Average: 8.31/10
Expert Moving & Storage generally receives praise for their crew's professionalism, competence, and courtesy, although there are isolated complaints about unprofessional behavior and rudeness.
Recent Reviews Mention...
“The eight men were professional”
“absolute professionals”
“highly professional encounter noted”
10. Conflict Handling
Nationwide Average: 4.07/10
Expert Moving & Storage shows mixed responses with some customers praising their helpfulness and corrective efforts while others criticize their lack of accountability and failure to address issues effectively.
Recent Reviews Mention...
“Helpful and went above and beyond”
“Glenn ensured the experience was seamless”
“went out of their way to locate items”
11. Precision & Care
Nationwide Average: 8.01/10
Expert Moving & Storage generally receives high praise for their meticulous and considerate approach, although there have been a few reports of damage and issues with their service.
Recent Reviews Mention...
“handling everything with care and precision”
“gentleman on site were mindful”
“no damage of any kind”
Customer Insights
Local Move Duration: 5.25 hours from 4 reviews
Great Crew Members
| Glenn | Delivered excellent service and professionalism |
| Glenn | handled the reservation process with utmost professionalism |
| Glenn | Glenn was professional in handling the reservation |
| Glenn, Donovan, Tim, Jack | working with them was simple |
| Sam, Brandon, Donovan, Mike | did a wonderful job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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