Gentle Giant Moving Company has been serving as a full-service moving company for over 40 years. They pride themselves on their comprehensive range of moving services, storage facilities and their commitment to customer satisfaction. They are equipped to manage both residential and commercial moves, offering packing, unpacking, moving box delivery, and speciality moving services, including piano moving. Additionally, Gentle Giant provides local and long-distance moving services, with 20 locations across the country. They are recognized for their highly-trained and competent moving staff, proprietary stress-free moving process, competitive pricing, and ethical, professional practices. In fact, their exceptional service has led to 80% of their work coming from repeat and referral business. Looking for more moving options in the area? Check out our detailed guide to the best Peabody, MA moving companies.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Piano Moving Services
- Commercial Moving Services
- Packing & Unpacking Service
- Storage Facilities
- Moving Box Delivery
- White Glove Moving
- Craning & Specialty Moving
- Personal Move Coordinators
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is highly praised for its professionalism, efficiency, and positive moving experiences, despite a couple of isolated complaints about being overcharged and furniture damage.
Recent Reviews Mention...
“enthusiasm and ease with the job made it great”
“wonderfully the move went”
“great moving experience”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently arrives on time, often checks if they can arrive earlier, and maintains a timely schedule, highlighting their reliability and responsiveness to deadlines.
Recent Reviews Mention...
“arrived promptly when they said they would”
“they arrived on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company generally offers fair and competitive pricing, which often results in costs below budget, though some customers have noted it to be expensive.
Recent Reviews Mention...
“very quick which saved me money”
“expensive for just showing up”
“completed the move under budget”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company consistently delivers excellent communications throughout the moving process, evidenced by numerous testimonials of easy coordination, responsive staff, and proactive outreach to clients, despite one report of poor customer service.
Recent Reviews Mention...
“easy working with them”
“Jim is organized, communicative”
“the movers were communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company consistently offers accurate and upfront pricing, even moving customers for under the original quote amount, signifying their commitment to fairness and value.
Recent Reviews Mention...
“moved us under the original quote amount”
“held true to their timeline from day 1”
“price accurate and worth every penny”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company consistently impresses with their commitment to efficiency, working nonstop, quickly yet meticulously, to ensure fast and organized moves without compromising on quality.
Recent Reviews Mention...
“never stopped working”
“efficient in their work”
“finished in just a few hours”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently demonstrates exceptional politeness, professionalism, and an upbeat demeanor, making them remarkably pleasant to work with according to customers' experiences.
Recent Reviews Mention...
“they were friendly and upbeat”
“They were so polite”
“really pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company is highly regarded, with numerous customers expressing a strong intent to rehire and recommend them, highlighting their satisfactory experiences and the company’s positive impact on their moving process.
Recent Reviews Mention...
“couldn't recommend them more and would hire again”
“recommending Gentle Giant to everybody”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company is overwhelmingly praised for their hardworking, well-trained, and incredibly customer-oriented team, despite a single negative review claiming unprofessionalism.
Recent Reviews Mention...
“very hard working duo”
“well-trained and incredibly customer-oriented”
“Jim and team were professional and diligent”
10. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company consistently receives high praise for their attentive and careful handling of belongings, with only an isolated incident of damage reported.
Recent Reviews Mention...
“handle my furniture like it was theirs”
“items were wrapped and handled with care”
“handled all of our items with care”
Great Crew Members
| Orion,Wesley | very hard working and patient |
| London, Shawn | Kudos to London and Shawn |
| London, Charles, Cristian | handled challenging stairs with ease, friendliness, and professionalism |
| Jim | Jim is organized, communicative, and efficient |
| Luke, Steve, Alex | helped with extra boxes and rearranging furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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