Mass Bay Movers is a family-owned, full-service moving company that performs over a thousand moves yearly. Since 2015, it has been serving customers in all six states in New England and New York. It is proud to have grown to several offices throughout Massachusetts: it now has locations in Peabody, Walpole, and Everett. With a dedicated team of 30 movers, it offers local moves in Boston and long-distance moves to those who need help relocating out of state. If needed, you can find a list of movers in Worcester, MA. All staff members go through an extensive background check process before being hired, which helps explain why this company’s customer satisfaction rate is at an outstanding 98%. In addition to residential and commercial moves, Mass Bay Movers also specializes in boarding school and college moving, senior relocation, restoration moves, and white-glove delivery of large furniture pieces.
Mass Bay Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Mass Bay Movers
Additional Cities Served: Cambridge, Lowell, New Bedford, Quincy, Lynn, NewtonShow More >
Moving Services
- Local Moving
- New England Moving
- Boston to New York
- Long Distance Movers
- Commercial Movers
- Water & Fire Damage
- Piano Movers
- School Moving
- Packing
- Senior Moving
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Mass Bay Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mass Bay Movers are consistently praised for their professionalism, efficiency, and the care they show for clients' belongings, resulting in highly satisfactory moving experiences.
Recent Reviews Mention...
“they were very professional and efficient”
“fabulous service”
“great overall experience with the company”
2. Punctuality
Nationwide Average: 8.07/10
Mass Bay Movers overwhelmingly receives positive remarks for consistently being on time, arriving within scheduled timeframes, and being responsive and prompt, suggesting highly reliable and timely service.
Recent Reviews Mention...
“they were right on time”
“arrived within the committed timeframe”
“arrived as promised at 8:00 a.m.”
3. Affordability
Nationwide Average: 7.69/10
Mass Bay Movers is highly regarded for its reasonable pricing, with numerous customers finding the services offered to be a great value and often below initial quotes, although a few noted that costs could be slightly high or that cheaper options might exist.
Recent Reviews Mention...
“the price was affordable and a great deal”
“Final bill was less than the original quote”
“bill was less than the quote”
4. Communication
Nationwide Average: 7.53/10
Mass Bay Movers generally receives high praise for their organized, effective, and responsive interactions with clients, though there is a singular mention of unprofessional behavior by the president.
Recent Reviews Mention...
“organized from quote to execution”
“Keeps you consistently informed”
“communicating effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Mass Bay Movers consistently honors or undercuts their initial estimates, providing transparent and accurate billing without hidden fees.
Recent Reviews Mention...
“Final bill was less than the original quote”
“final bill less than original quote”
“they were upfront with information”
6. Speed
Nationwide Average: 8.58/10
Mass Bay Movers consistently impressed customers with their fast, efficient service, ensuring quick and seamless relocations.
Recent Reviews Mention...
“very fast and efficient”
“were efficient in the move”
“worked quickly to move everything by 3:30 p.m.”
7. Friendliness
Nationwide Average: 8.91/10
Mass Bay Movers consistently receives high praise for their polite, professional, and courteous team, with an overwhelming number of reports highlighting the crew's engaging, respectful, and personable nature, contributing to positive and less stressful moving experiences.
Recent Reviews Mention...
“They were polite”
“they were polite”
“professional and polite movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Mass Bay Movers is overwhelmingly recommended by clients who express a high likelihood of using their services in the future, with numerous statements indicating strong satisfaction and intent to rehire.
Recent Reviews Mention...
“would recommend”
“highly recommend and would hire again”
“would definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Mass Bay Movers consistently receives high praise for their knowledgeable, courteous, and exceptionally professional service, with a singular report of unprofessional behavior by leadership being the only blemish on an otherwise stellar reputation.
Recent Reviews Mention...
“the three men were very professional”
“great job implies professionalism”
“professional and thorough service”
10. Conflict Handling
Nationwide Average: 4.07/10
Mass Bay Movers has consistently shown exceptional dedication by proactively addressing issues, solving problems amicably, and going above and beyond to ensure customer satisfaction.
Recent Reviews Mention...
“was gracious and understanding despite multiple cancellations”
“addressed any concern I had”
“sent two additional movers at no extra cost”
11. Precision & Care
Nationwide Average: 8.01/10
Mass Bay Movers consistently receives high praise for their meticulous and respectful approach to moving personal belongings, with numerous reviews highlighting their careful handling, protective packaging, and attention to detail in ensuring that items are moved safely and without damage.
Recent Reviews Mention...
“very careful handling items”
“handled belongings carefully including disassembling and reassembling”
“They were careful”
Customer Insights
Local Move Duration: 5 hours from 11 reviews
Great Crew Members
| Dan | Dan set up the move efficiently |
| Mass Bay | crew was great |
| Dan, Names mentioned for providing great service | |
| Dan | fantastic in answering questions and assisting with scheduling |
| Erica,Jonathan M,Carlos,Gregorio | Incredibly efficient, helpful, careful, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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