OnDemand Storage is a Metro Boston-based moving and storage company, offering convenient full-service storage and logistics solutions for businesses and residents. Established in a dorm room, they have over 20 years of experience in personalized student storage and shipping services throughout the United States. The company provides clean, secure, and climate-controlled warehouse storage facilities, along with professional pickup, storage, and delivery services. They also offer commercial and residential junk removal in the Greater Boston area. OnDemand Storage stands out for its transparent pricing, on-demand services, and dedicated storage specialists available to assist clients promptly. For additonal moving options in the city, you can also browse the experienced movers serving Braintree Town, MA.
OnDemand Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About OnDemand Storage
Moving Services
- Student Storage
- Long Term Storage
- Junk Removal
- Full Service Storage with Pickup
- Local Moving Help
- Shipping
- Climate controlled storage
- Delivery to new residence
- Insurance Plans
- FAQ's & Upgrades
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Summarized Review of OnDemand Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
OnDemand Storage is highly regarded for its professionalism, efficiency, and the excellent condition of items handled, despite a few negative experiences.
Recent Reviews Mention...
“got everything done nice and easy”
“Everything went very smoothly”
“Awesome moving experience”
2. Punctuality
Nationwide Average: 8.07/10
OnDemand Storage consistently arrives on time and fulfills services promptly, despite a few instances of delay.
Recent Reviews Mention...
“Showed up on time”
“On-time service makes them punctual”
“Zach was very timely answering any questions”
3. Affordability
Nationwide Average: 7.69/10
OnDemand Storage is highly regarded for its competitive and reasonable pricing, though there are a few isolated complaints regarding unexpected costs.
Recent Reviews Mention...
“It was reasonably priced”
“fair rates”
“price of the storage unit is great”
4. Communication
Nationwide Average: 7.53/10
OnDemand Storage generally receives praise for their responsiveness and professionalism, with several mentions of specific staff members being helpful and easy to communicate with, though there are notable instances of dissatisfaction related to unreturned calls and emails.
Recent Reviews Mention...
“Zach handled it well”
“Zach Burnes was always very responsive.”
“Professional and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
OnDemand Storage has received significant criticism, with customers experiencing unexpected charges and issues around delivery without extra payment, although there is an instance with no price change complaints.
Recent Reviews Mention...
“No mention of price change or issues”
“threatened not to deliver without extra payment”
“provided insurance forms but did not compensate”
6. Speed
Nationwide Average: 8.58/10
OnDemand Storage generally receives high praise for quickly moving items, although there are criticisms about long delivery windows and delays in receiving packages.
Recent Reviews Mention...
“swiftly moved all my belongings”
“Finished moving quickly despite the rain”
“quickly got all of my items into their truck”
7. Friendliness
Nationwide Average: 8.91/10
OnDemand Storage consistently receives praise for its very friendly staff, great people, and the professional and polite demeanor of its team, despite a couple of reports of unfriendliness.
Recent Reviews Mention...
“very friendly staff”
“Great people”
“team were a true pleasure to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
OnDemand Storage overwhelmingly receives glowing endorsements for its services, with customers frequently expressing high satisfaction and a strong inclination to recommend and reuse their services, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would highly recommend this company.”
“would definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
OnDemand Storage consistently demonstrates exceptional dedication, organization, and polite behavior, making the company a highly regarded choice despite a single negative remark regarding customer service.
Recent Reviews Mention...
“Professional”
“very organized and professional with their service”
“Professional and attentive to all my moving needs”
10. Conflict Handling
Nationwide Average: 4.07/10
OnDemand Storage generally shows a lack of responsiveness and failure to adequately address and resolve issues, despite one instance of attempting to make amends.
Recent Reviews Mention...
“followed up for months, no compensation received”
“company insisted system works perfectly after issue”
“Never address issues nor respond well”
11. Precision & Care
Nationwide Average: 8.01/10
OnDemand Storage generally receives high praise for maintaining the condition and safety of belongings, though there are notable instances of damage and loss that mar its reputation.
Recent Reviews Mention...
“very happy with the condition of our items”
“handled my items carefully during the move”
“moved all my belongings swiftly and safely”
Great Crew Members
| Zach | Zach made the process simple and easy. |
| Zach | handled difficulties well |
| Zach Burnes | Zach Burnes did their best to make everything go smoothly |
| Zach | Zach and his team were great during the move process |
| Zach | Zach was very helpful and timely |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Braintree Town Moving Services
