All About Moving is a family-owned and operated moving company based in Boston, Massachusetts that has been providing reliable moving services for over 15 years. They serve within the state of Massachusetts and the surrounding areas, including Malden, Melrose, Wakefield, Everett, Medford, and Somerville. The company offers a wide range of services, including apartment and college student moving, home packing, and residential relocation. They also specialize in moving certain items like pianos and pool tables, and offer storage services. They distinguish themselves by their commitment to integrity, work ethics, and respect for customers' property and possessions. They are fully licensed, insured, and have maintained an outstanding rating with the Better Business Bureau. For more information about other Boston, MA movers, you can visit our city page.
All About Moving
Moving Services
- Apartment Moving
- College Student Moving
- Home Packing Services
- Moving
- Moving And Storage Services
- Moving Labor
- Piano and Organ Moving
- Pool Table Moving
- Residential Moving
- Residential Relocation Services
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All About Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All About Moving is highly praised by the vast majority of clients for making moving easier and more efficient, despite a few reports of dissatisfaction regarding service and billing issues.
Recent Reviews Mention...
“made my moving day much easier than I thought”
“great experience with several moves”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
All About Moving generally maintains a high level of timeliness, consistently meeting scheduled times for the majority of their clients.
Recent Reviews Mention...
“movers were on time”
“workers were on time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
All About Moving is generally perceived as offering competitive rates and reasonable pricing, though there are a few concerns about undisclosed charges and expensive incomplete services.
Recent Reviews Mention...
“pricing is highly competitive”
“The price was very reasonable”
“for a good price”
4. Communication
Nationwide Average: 7.53/10
All About Moving generally provides professional and responsive service, although there are significant concerns with rudeness and poor communication from some staff members.
Recent Reviews Mention...
“very responsive when first reaching out”
“Very good communication from office and movers”
“William offered a skilled answer”
5. Stick to Prices
Nationwide Average: 5.99/10
All About Moving often incurs criticism for adding unexpected charges and showing inconsistencies, though a few customers have reported satisfaction with no hidden costs.
Recent Reviews Mention...
“stuck to the quoted time”
“inconsistency in charges dropped rating”
“charged a deposit not stated in original terms”
6. Speed
Nationwide Average: 8.58/10
All About Moving generally maintains a high level of efficiency and speed, although there are a few instances of dissatisfaction regarding slow and incomplete services.
Recent Reviews Mention...
“Super fast team”
“movers were fast”
“quickly got everything loaded and unloaded”
7. Friendliness
Nationwide Average: 8.91/10
All About Moving generally receives positive feedback for their respectful, courteous, and professional behavior, although there are a few instances of reported rudeness and unprofessional conduct.
Recent Reviews Mention...
“were all super helpful, respectful, and courteous”
“they are professional, friendly and courteous”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
All About Moving generally receives high praise for their services, suggesting that most customers are likely to use and recommend their services again, despite a few instances of dissatisfaction and negative experiences.
Recent Reviews Mention...
“would not hesitate to recommend this crew”
“would not hesitate to recommend them”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
All About Moving generally received high praise for their efficiency, conduct, and professional behavior, though there were a few notable complaints regarding unprofessionalism and lack of competence in some instances.
Recent Reviews Mention...
“took bed apart and put it back together efficiently”
“they are professional in their conduct”
“was greatly impressed by their professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
All About Moving shows a significant lack of commitment and responsiveness to rectify issues, with a notable instance of being quick and responsive on a minor matter, but generally failing to address or apologize for mistakes, refusing to take necessary corrective actions, and lacking effective communication.
Recent Reviews Mention...
“quick and responsive to fix a minor accident with the bill”
“manager did not apologize for mistake”
“Unwilling to right a wrong, disputed bank findings”
11. Precision & Care
Nationwide Average: 8.01/10
All About Moving has overwhelmingly positive reviews for its meticulousness and caution, despite a few reports of damages and arguments over moving specifics.
Recent Reviews Mention...
“handled my bulky couch carefully”
“very careful in handling our belongings”
“took great care not to damage my property”
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
Jr.,Carl,Robert | super helpful, respectful, and courteous |
Junior | trusted for a smooth move |
Steve | Steve and his guys got praised |
Steve | Steve is great and recommended for moving needs |
Henry,Bryan | amazing move and very good at addressing difficulties |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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