Casey Movers

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based on 1564+ data points
Circle Info

About Casey Movers

Casey Movers is a family-owned moving and storage company based in Rockland, Massachusetts. Founded in 1993, they serve residential and commercial customers throughout New England, and offer interstate moves across the continental United States. The company provides a full range of services, including packing, moving, storage, and junk removal, and caters to single family homes, condos, apartments, and businesses. As a small, privately-owned business, Casey Movers emphasizes its full-time moving staff, trucks, and equipment to handle any size job, with the flexibility of hourly services and overnight truck holds to cater to clients' specific needs in Brockton, MA.

Moving Services

  • Local and interstate moves
  • Packing
  • Moving
  • Storage
  • Junk removal
  • Shortterm truck holds
  • Hourly service
  • Moving trucks and tractor trailers available for any size job
  • Overnight truck holds available to help work around your closing times
  • Long term warehouse storage while you wait for your new home's construction to be completed

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3086818

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Casey Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.24/10

Nationwide Average: 8.44/10

Comment Dots

Casey Movers receives predominantly positive reviews highlighting exceptional service and professionalism, though there are significant complaints about damage to items, overcharges, and poor customer service that mar its reputation.

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Recent Reviews Mention...

Dan and Eli did an excellent job

crew made moving process smooth and enjoyable

Casey Movers did an incredible job

2. Punctuality

6.56/10

Nationwide Average: 8.07/10

Comment Dots

Casey Movers generally shows a strong record of being on time or early, though there are several instances of significant delays and late arrivals.

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Recent Reviews Mention...

delivered a day early

On time

They were very timely

3. Affordability

3.71/10

Nationwide Average: 7.69/10

Comment Dots

Casey Movers appears to frequently charge significantly more than their initial quotes, leading to a predominantly negative perception despite a few accounts of satisfaction with the pricing.

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Recent Reviews Mention...

Their prices were twice what they originally quoted

well worth the money

Good price mentioned

4. Communication

4.04/10

Nationwide Average: 7.53/10

Comment Dots

Casey Movers appears to struggle significantly with responsiveness and professionalism, leading to widespread customer dissatisfaction despite a few instances of praised interactions and service.

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Recent Reviews Mention...

kept in communication the whole way

didn't return phone calls regarding damaged furniture.

no call received as promised

5. Stick to Prices

2.53/10

Nationwide Average: 5.99/10

Comment Dots

Casey Movers overwhelmingly fails to honor their initial estimates, frequently charging customers significantly more than promised.

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Recent Reviews Mention...

They pulled a Bait and Switch!

pay the quoted amount regardless of time difference

Charged $275 in overtime above agreed price

6. Speed

7.45/10

Nationwide Average: 8.58/10

Comment Dots

Casey Movers generally receives praise for being fast and efficient, although there are a notable number of complaints regarding slow performance and delays.

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Recent Reviews Mention...

worked so efficiently and got everything done fast

described as fast by reviewer

Our guys were FAST

7. Friendliness

7.66/10

Nationwide Average: 8.91/10

Comment Dots

Casey Movers generally receives praise for their courteous and professional demeanor, though there are notable exceptions highlighting instances of unprofessional and rude behavior.

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Recent Reviews Mention...

Dan, Ryan, and Eli were amazing.

made us laugh and smile

made a derogatory comment about the town I lived in

8. Will Hire Again

5.76/10

Nationwide Average: 8.18/10

Comment Dots

Casey Movers has a notably polarized customer sentiment, with a majority expressing strong satisfaction and eagerness to rehire due to remarkable service, while a significant minority have expressed disappointment, stating they would not consider rehiring due to various issues.

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Recent Reviews Mention...

would hire again thanks to amazing service.

highly recommended. Best movers we've had

would be life savers again

9. Professionalism

5.68/10

Nationwide Average: 8.31/10

Comment Dots

Casey Movers displayed a mixed sentiment among customers, receiving both high praise for going above and beyond with professional and courteous service, and significant criticism for instances of unprofessionalism, including careless handling and lack of courtesy.

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Recent Reviews Mention...

went above and beyond, very trustworthy

not professional, dragging bed across the floors

courteous and professional

10. Conflict Handling

1.66/10

Nationwide Average: 4.07/10

Comment Dots

Casey Movers overwhelmingly fails to rectify or adequately address customer issues, showing persistent unwillingness to provide fair compensation or effectively respond to damages and losses.

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Recent Reviews Mention...

sent a small check, not sufficient for repairs.

failed to offer a viable solution to repair the damage

Did not show willingness to refund our deposit

11. Precision & Care

5.04/10

Nationwide Average: 8.01/10

Comment Dots

Casey Movers presents a mixed experience with numerous clients appreciating their careful and detail-oriented approach to moving belongings, while a significant number of customers report severe damages and mishandling of their items.

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Recent Reviews Mention...

took time to wrap fragile items with no damage

they messed up my bed, put a gash in the side

furniture arrived damaged and ruined.

Customer Insights icon

Customer Insights

Hourly Minimum: 5 hours from 4 reviews


Local Move Duration: 6.75 hours from 14 reviews

Great Crew Members icon

Great Crew Members

Dan, Ryan, Elithey need a raise for their amazing work.
Dan, Elihard work and efficiency led to excellent job
DanDan did great work and was professional
Tim, RyanTim and Ryan helped pack and move everything
David, Eric, Alex, TimCould NOT have been better
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Casey Movers

Location
379 Liberty St, Rockland, MA, 02370
Phone
(781) 871-1190
Link
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