Casey Movers is a family-owned moving and storage company based in Rockland, Massachusetts. Founded in 1993, they serve residential and commercial customers throughout New England, and offer interstate moves across the continental United States. The company provides a full range of services, including packing, moving, storage, and junk removal, and caters to single family homes, condos, apartments, and businesses. As a small, privately-owned business, Casey Movers emphasizes its full-time moving staff, trucks, and equipment to handle any size job, with the flexibility of hourly services and overnight truck holds to cater to clients' specific needs in Brockton, MA.
Casey Movers
About Casey Movers
Additional Cities Served: New Bedford, Quincy, Lawrence, Haverhill, Waltham, Weymouth TownShow More >
Moving Services
- Local and interstate moves
- Packing
- Moving
- Storage
- Junk removal
- Shortterm truck holds
- Hourly service
- Moving trucks and tractor trailers available for any size job
- Overnight truck holds available to help work around your closing times
- Long term warehouse storage while you wait for your new home's construction to be completed
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Casey Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Casey Movers receives predominantly positive reviews highlighting exceptional service and professionalism, though there are significant complaints about damage to items, overcharges, and poor customer service that mar its reputation.
Recent Reviews Mention...
“Dan and Eli did an excellent job”
“crew made moving process smooth and enjoyable”
“Casey Movers did an incredible job”
2. Punctuality
Nationwide Average: 8.07/10
Casey Movers generally shows a strong record of being on time or early, though there are several instances of significant delays and late arrivals.
Recent Reviews Mention...
“delivered a day early”
“On time”
“They were very timely”
3. Affordability
Nationwide Average: 7.69/10
Casey Movers appears to frequently charge significantly more than their initial quotes, leading to a predominantly negative perception despite a few accounts of satisfaction with the pricing.
Recent Reviews Mention...
“Their prices were twice what they originally quoted”
“well worth the money”
“Good price mentioned”
4. Communication
Nationwide Average: 7.53/10
Casey Movers appears to struggle significantly with responsiveness and professionalism, leading to widespread customer dissatisfaction despite a few instances of praised interactions and service.
Recent Reviews Mention...
“kept in communication the whole way”
“didn't return phone calls regarding damaged furniture.”
“no call received as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
Casey Movers overwhelmingly fails to honor their initial estimates, frequently charging customers significantly more than promised.
Recent Reviews Mention...
“They pulled a Bait and Switch!”
“pay the quoted amount regardless of time difference”
“Charged $275 in overtime above agreed price”
6. Speed
Nationwide Average: 8.58/10
Casey Movers generally receives praise for being fast and efficient, although there are a notable number of complaints regarding slow performance and delays.
Recent Reviews Mention...
“worked so efficiently and got everything done fast”
“described as fast by reviewer”
“Our guys were FAST”
7. Friendliness
Nationwide Average: 8.91/10
Casey Movers generally receives praise for their courteous and professional demeanor, though there are notable exceptions highlighting instances of unprofessional and rude behavior.
Recent Reviews Mention...
“Dan, Ryan, and Eli were amazing.”
“made us laugh and smile”
“made a derogatory comment about the town I lived in”
8. Will Hire Again
Nationwide Average: 8.18/10
Casey Movers has a notably polarized customer sentiment, with a majority expressing strong satisfaction and eagerness to rehire due to remarkable service, while a significant minority have expressed disappointment, stating they would not consider rehiring due to various issues.
Recent Reviews Mention...
“would hire again thanks to amazing service.”
“highly recommended. Best movers we've had”
“would be life savers again”
9. Professionalism
Nationwide Average: 8.31/10
Casey Movers displayed a mixed sentiment among customers, receiving both high praise for going above and beyond with professional and courteous service, and significant criticism for instances of unprofessionalism, including careless handling and lack of courtesy.
Recent Reviews Mention...
“went above and beyond, very trustworthy”
“not professional, dragging bed across the floors”
“courteous and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Casey Movers overwhelmingly fails to rectify or adequately address customer issues, showing persistent unwillingness to provide fair compensation or effectively respond to damages and losses.
Recent Reviews Mention...
“sent a small check, not sufficient for repairs.”
“failed to offer a viable solution to repair the damage”
“Did not show willingness to refund our deposit”
11. Precision & Care
Nationwide Average: 8.01/10
Casey Movers presents a mixed experience with numerous clients appreciating their careful and detail-oriented approach to moving belongings, while a significant number of customers report severe damages and mishandling of their items.
Recent Reviews Mention...
“took time to wrap fragile items with no damage”
“they messed up my bed, put a gash in the side”
“furniture arrived damaged and ruined.”
Customer Insights
Hourly Minimum: 5 hours from 4 reviews
Local Move Duration: 6.75 hours from 14 reviews
Great Crew Members
Dan, Ryan, Eli | they need a raise for their amazing work. |
Dan, Eli | hard work and efficiency led to excellent job |
Dan | Dan did great work and was professional |
Tim, Ryan | Tim and Ryan helped pack and move everything |
David, Eric, Alex, Tim | Could NOT have been better |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Brockton Moving Services