Small Haul is a locally owned and operated moving company that offers professional, affordable services for small moves. It is fully licensed and insured with a Massachusetts location in South Boston, serving the east coast from Maine to North Carolina. As part of the movers in Boston, MA, while Small Haul moves pianos, large furniture sets, and other specialty items that need special attention, its focus is on smaller jobs like single bedrooms or studio apartments. It also has labor-only packages if you need help with rearranging furniture during in-home or in-building moves. You can hire skilled movers without having to pay for an entire move which can be cost-prohibitive. Small Haul also provides storage solutions with pickup and redelivery options. It has a simple online booking process that allows you to get an estimate and confirm your move in just a few clicks.
Small Haul
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Small Haul
Additional Cities Served: Cambridge, Quincy, Newton, Somerville, Malden, Weymouth TownShow More >
Moving Services
- Micro Moves
- Small Moves
- Large Moves
- Labor Only
- Storage Services
- Item Removal
- Moving help within a residence, building, or office
- Pick up, storage, and redelivery tailored to your needs
- Two bedroom and longdistance/regional moves
- A great way to recycle, donate, or upcycle your furniture.
Massachusetts Moving License
Active
Last Checked: 03/01/22Awards
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Summarized Review of Small Haul
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Small Haul is overwhelmingly praised for its professional, efficient, and convenient moving service, garnering enthusiastic recommendations and intentions for future use, despite a couple of dissatisfactions.
Recent Reviews Mention...
“total convenience provided”
“David and Deric were fast and efficient”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Small Haul consistently receives high praise for their timely arrivals, precise adherence to the scheduled times, and excellent communication regarding timings, with only a couple of instances of delay mentioned.
Recent Reviews Mention...
“they were on time”
“arrived exactly on time”
“arriving time was accurate”
3. Affordability
Nationwide Average: 7.69/10
Small Haul is highly regarded for its fair, reasonable, and often significantly lower prices compared to competitors, despite a few reports of pricing discrepancies.
Recent Reviews Mention...
“the price is fair”
“the price is quite reasonable”
“Short Haul beat all other quotes”
4. Communication
Nationwide Average: 7.53/10
Small Haul is consistently praised for its responsiveness, clarity, and effectiveness in communicating with customers through various channels, ensuring a smooth and satisfactory service experience, with only a singular mention of communication failure.
Recent Reviews Mention...
“got a response within minutes”
“quick and easy process setup”
“got a quote very quickly, online questionnaire ensured clarity”
5. Stick to Prices
Nationwide Average: 5.99/10
Small Haul generally upholds its quotes with several instances of the final cost being lower than estimated, despite a few reports of charging more than what was originally quoted.
Recent Reviews Mention...
“estimates are perfectly accurate”
“quote was reliable”
“final invoice was slightly less than the estimate”
6. Speed
Nationwide Average: 8.58/10
Small Haul is consistently praised for their quick, efficient, and professional service, with nearly all clients experiencing remarkably fast and thorough moving processes, notwithstanding a few exceptions.
Recent Reviews Mention...
“fast in completing the job”
“David and Deric were fast”
“fast and thorough work”
7. Friendliness
Nationwide Average: 8.91/10
Small Haul consistently receives praise for its crew's pleasant, accommodating nature, and professional demeanor, with only isolated instances of perceived unfriendly behavior.
Recent Reviews Mention...
“friendly crew”
“approached with a great sense of humor”
“friendly, thoughtful service”
8. Will Hire Again
Nationwide Average: 8.18/10
Small Haul overwhelmingly evidences strong customer loyalty and satisfaction, with clients expressing a keen intent to reuse and recommend their services, albeit with a rare dissenting voice.
Recent Reviews Mention...
“definitely using them again soon”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Small Haul overwhelmingly impresses with numerous accounts of their professionalism, dedication, and courteous service, making them highly praised and recommended despite a couple of noted exceptions.
Recent Reviews Mention...
“approached the chaos professionally”
“employees are professional”
“very professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Small Haul demonstrates a strong commitment, evident from numerous instances where they went above and beyond, although there was a noted exception where they failed to rectify an issue.
Recent Reviews Mention...
“they were flexible with the emergency rescheduling”
“helpful during weird situations”
“Did not return to finish the job or rectify the situation.”
11. Precision & Care
Nationwide Average: 8.01/10
Small Haul consistently demonstrates exceptional attention to detail and carefulness, ensuring possessions are moved safely and efficiently with numerous positive testimonials highlighting their careful handling of delicate and heavy items alike.
Recent Reviews Mention...
“moved my very heavy marble table with caution”
“double check everything to avoid damage and loss”
“they take great care moving your possessions”
Customer Insights
Local Move Duration: 1.75 hours from 10 reviews
Great Crew Members
| David, Deric | David and Deric were fast and efficient |
| Luis, Seung | thank you to Luis and Seung |
| Luis, Josh | Super professional and efficient, very friendly |
| John, Gabe | they were amazing and very professional |
| Charles, Azuraye | were very professional and quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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