All My Sons Moving & Storage
Additional Cities Served: Worcester, Springfield, Lowell, Brockton, Quincy, LynnShow More >
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Summarized Review of All My Sons Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All My Sons Moving & Storage experiences mixed feedback with numerous reports of dissatisfaction regarding costs and services, albeit countered by a substantial volume of high praise for the professionalism and efficiency of their moving teams.
Recent Reviews Mention...
“0 rating because of overall dissatisfaction”
“the move was poor quality due to several damages and inexperience”
“charged me over and above what was quoted”
2. Punctuality
Nationwide Average: 8.07/10
All My Sons Moving & Storage seems to struggle with consistent on-time arrivals and scheduling, despite numerous positive remarks about being on time, the volume of complaints indicates significant issues with timeliness and communication.
Recent Reviews Mention...
“they were an hour & 15 minutes late”
“couldn't get the time right kept changing it”
“they were late”
3. Affordability
Nationwide Average: 7.69/10
All My Sons Moving & Storage frequently charges significantly more than quoted, leading to widespread customer dissatisfaction regarding unexpected and hidden fees, although a few customers found value in their service.
Recent Reviews Mention...
“charged more than the quoted price”
“charged me over and above what was quoted”
“Quoted a much higher price than initially.”
4. Communication
Nationwide Average: 7.53/10
All My Sons Moving & Storage experiences a mix of highly positive feedback praising responsiveness and effectiveness alongside a significant portion of criticism highlighting rudeness, unresponsiveness, and poor customer service practices.
Recent Reviews Mention...
“manager was very rude”
“ignored my messages after reaching out multiple times”
“office people are so rude”
5. Stick to Prices
Nationwide Average: 5.99/10
All My Sons Moving & Storage overwhelmingly tends to charge customers significantly more than their initial quotes, often leading to dissatisfaction and claims of misrepresentation.
Recent Reviews Mention...
“quoted $516 but charged $1071, settled for $944”
“charged over the quote and blamed me”
“quoted me hundreds more than originally”
6. Speed
Nationwide Average: 8.58/10
All My Sons Moving & Storage has mixed reviews, with numerous customers commending their efficiency and quickness, while a significant number of others criticize them for being slow and unorganized.
Recent Reviews Mention...
“movers were slow and unorganized”
“not exactly hustling during the move”
“described as lazy, implies slow service”
7. Friendliness
Nationwide Average: 8.91/10
All My Sons Moving & Storage receives mixed reviews, with a significant number of customers highlighting their positive experiences with courteous and professional teams, while a smaller group experienced rudeness and unprofessional behavior.
Recent Reviews Mention...
“manager was very rude”
“terrible customer service implies not friendly”
“Movers Emanuel and Wally were great”
8. Will Hire Again
Nationwide Average: 8.18/10
All My Sons Moving & Storage has a divided response with a noticeable number of customers expressing dissatisfaction and unwillingness to rehire, alongside a significant portion recommending their services and indicating they would hire the company again.
Recent Reviews Mention...
“would never ever use them again”
“would definitely not hire again”
“would not have them back after horrible job”
9. Professionalism
Nationwide Average: 8.31/10
All My Sons Moving & Storage has received mixed reviews, with many customers highlighting issues of unprofessionalism and incompetence, yet also a significant number of reviews praising the crew's professionalism, attentiveness, and hardworking nature.
Recent Reviews Mention...
“the crew was inexperienced and unprofessional”
“did not do the job they were hired for”
“did not handle items professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
All My Sons Moving & Storage overwhelmingly demonstrates a lack of effort to address and rectify customer complaints and issues, with numerous instances of ignored, unaddressed, or inadequately handled damage claims and concerns.
Recent Reviews Mention...
“claims process is a joke, implying no willingness to right wrongs”
“didn't fix issues with the move”
“ignored my messages and did not rectify damage”
11. Precision & Care
Nationwide Average: 8.01/10
All My Sons Moving & Storage has mixed reviews, with numerous reports of damage and carelessness, yet also many accounts of careful and respectful handling of belongings.
Recent Reviews Mention...
“they damaged valuable furniture”
“had damaged furniture and missing items”
“walls were scratched”
Customer Insights
Cost: $ 1144.00 from 42 reviews
Hourly Minimum: 2.5 hours from 14 reviews
Local Move Duration: 4 hours from 31 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Emanuel, Wally | Emanuel and Wally were great |
Chris Fermin, Gabriel, RJ | really great with the move |
Chris Fermin | praised for efficiency and professionalism |
Alexis, Devante | highly recommend for any move |
Chris, Gabriel, Devonte | Tetris masters and made move fun |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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