For more than 30 years, Isaac's Moving & Storage has been a name you can trust. It has served well over a hundred thousand customers, among them both families and businesses. It has offices and storage facilities in five locations spanning from New Hampshire to Texas. Through the decades, it has continued to provide exceptional services. If you're looking for other movers in Worcester, MA, we have a comprehensive list provided on our site. Isaac's Moving & Storage values integrity, expertise, and work ethic. These founding principles are reflected in every moving job and every interaction with customers. The company’s values have resulted in many returning customers and a business built on referrals. Isaac's Moving & Storage is a one-stop service for everything you'll ever need in relocation and storage.
Isaac's Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Isaac's Moving & Storage
Additional Cities Served: Brockton, Quincy, Newton, Weymouth Town, Taunton, AttleboroShow More >
Moving Services
- Domestic Moving
- International Moving
- Office and Industrial Moves
- Long Distance Moving
- Local Moving
- Storage Solutions
- Experienced, trained movers and packers
- Secure storage facilities
- Information and supply center
- Free box delivery
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Isaac's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Isaac's Moving & Storage is predominantly praised for their exceptional service, professionalism, and reliability, despite a few reports of dissatisfaction and issues with moves.
Recent Reviews Mention...
“Best experience with a moving company ever”
“couldn't be happier with moving service”
“Isaac's gets 5+ stars”
2. Punctuality
Nationwide Average: 8.07/10
Isaac's Moving & Storage is overwhelmingly seen as timely and reliable, with most customers praising their consistent on-time arrivals and professional timing during the moving process.
Recent Reviews Mention...
“movers were there right on time”
“they have now missed 5 delivery dates”
“didn't show up until 3:30pm”
3. Affordability
Nationwide Average: 7.69/10
Isaac's Moving & Storage generally receives positive feedback for reasonable pricing and great value, despite a few complaints about unexpected charges and higher estimates.
Recent Reviews Mention...
“Pricing was very reasonable”
“ended up paying much less than expected”
“my worst experience and a nightmare”
4. Communication
Nationwide Average: 7.53/10
Isaac's Moving & Storage generally receives high praise for excellent customer service, responsiveness, and clear communication, though there are notable instances of dissatisfaction regarding responsiveness and effective communication.
Recent Reviews Mention...
“Communication with Jovena was excellent”
“happy with the first communication”
“management and administrative staff were helpful and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Isaac's Moving & Storage generally receives praise for its accuracy and adherence to initial estimates, though there are notable exceptions where customers experienced significant discrepancies.
Recent Reviews Mention...
“estimate ended up being less than expected”
“missed 5 delivery dates negotiated by the BBB”
“Estimate was exact”
6. Speed
Nationwide Average: 8.58/10
Isaac's Moving & Storage generally receives high praise for their efficient, fast, and professional moving services, despite a few complaints about delays and carelessness.
Recent Reviews Mention...
“worked quickly and efficiently”
“They were efficient”
“missed 5 delivery dates, delivery is overdue by months”
7. Friendliness
Nationwide Average: 8.91/10
Isaac's Moving & Storage overwhelmingly receives positive feedback for their kind, courteous, and pleasant interactions, despite a few criticisms regarding respect and attitudes.
Recent Reviews Mention...
“The crew was warm”
“they are kind”
“no respect for anyone's things”
8. Will Hire Again
Nationwide Average: 8.18/10
Isaac's Moving & Storage predominantly receives high praise for their service, with a vast majority of customers expressing a strong likelihood of utilizing their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“went out of their way to satisfy my every need”
“would hire again with this level of satisfaction”
“would call Isaac's first if moved again”
9. Professionalism
Nationwide Average: 8.31/10
Isaac's Moving & Storage receives overwhelmingly positive feedback, citing their workers as professional, experienced, and highly skilled, despite a few reports of unprofessional behavior and service issues.
Recent Reviews Mention...
“Workers were professional”
“This nightmare experience signifies unprofessionalism.”
“unprofessional job of packing”
10. Conflict Handling
Nationwide Average: 4.07/10
Isaac's Moving & Storage demonstrates a mix of high commendation for taking substantial steps to address issues, alongside significant criticism for often failing to respond or remedy customer complaints effectively.
Recent Reviews Mention...
“went above and beyond to make our move smooth”
“insurance agreed to partial reimbursement”
“no attempt to remedy missed delivery dates”
11. Precision & Care
Nationwide Average: 8.01/10
Isaac's Moving & Storage has a generally positive reputation but also a significant number of complaints regarding damaged or improperly handled items, indicating a somewhat inconsistent performance in this area.
Recent Reviews Mention...
“They were careful”
“sofa damage, cut on canvas, desk and bed frame damage”
“they didn't care about what they broke”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 10 days from 8 reviews
Great Crew Members
| Jovena | excellent communication throughout the move |
| Isaac | praised for making the move much easier |
| Carlos | Carlos made the moves fantastic |
| Isaac, Ron | Isaac and Ron provided exemplary service |
| Brad | Brad assessed our move in both locations |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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