Compass Self Storage offers a range of storage services at multiple locations across the United States. They provide personal, business, boat, and RV storage as well as pharmaceutical and climate-controlled storage solutions. As a professional storage concierge service, Compass is dedicated to making the storage process as hassle-free as possible. They can supply packing and moving materials, arrange truck rental, and connect customers with a variety of Taunton, MA movers. Compass Self Storage places a high priority on customer satisfaction and offers various amenities, such as climate-controlled units, indoor units, digital surveillance, month-to-month leases, secure entry access, and more.
Compass Self Storage
based on 573+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Contact Moving Services
- Climate Controlled Units
- Indoor Units
- Boxes & Moving Supplies
- Contactless Rentals Available
- Month to Month Leases
- Online Rental Available
- Secure Entry Access
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.21/10
Nationwide Average: 8.44/10
Compass Self Storage receives high praise for its exceptional customer service, efficiency, and professionalism, with the vast majority of customers reporting outstanding experiences.
Recent Reviews Mention...
“Stephen and Brandon made moving process smooth”
“great service”
“got the job done efficiently”
2. Affordability
8.4/10
Nationwide Average: 7.69/10
Compass Self Storage is generally perceived as providing great deals, extremely competitive prices, and overall fantastic value, despite a few complaints about rent increases and high prices.
Recent Reviews Mention...
“increased my rent by a whopping 82.39%”
“prices are very affordable”
“keep going up on their prices”
3. Communication
9.29/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for their exceptional customer service and the helpful, informative nature of their staff, notwithstanding a few reports of poor engagement and attitudes.
Recent Reviews Mention...
“was told that's why we have insurance”
“Brandon was very helpful and answered all my questions”
“everyone we've spoken with has been friendly”
4. Stick to Prices
4.85/10
Nationwide Average: 5.99/10
Compass Self Storage has mixed reviews with some customers facing unexpected price increases, while others appreciate the company's willingness to work with them or not charging for additional time.
Recent Reviews Mention...
“refuse to work with you”
“raise my price from 160 too 193 just cause”
“price went up little but owner will work with me”
5. Friendliness
9.45/10
Nationwide Average: 8.91/10
Compass Self Storage consistently receives high praise for their helpful and approachable staff, despite a couple of instances of perceived scripted apologies and rudeness.
Recent Reviews Mention...
“everyone we've spoken with has been friendly”
“Stephen and Brandon were helpful”
“they are friendly”
6. Will Hire Again
8.66/10
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly garners high praise with the majority of clients expressing they would definitely use their services again or recommend them to others.
Recent Reviews Mention...
“would not want anyone else to get ripped off”
“won't ever use this place again”
“would hire again”
7. Professionalism
8.68/10
Nationwide Average: 8.31/10
Compass Self Storage overwhelmingly demonstrates a high level of professionalism and proficiency, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“not professional how she treated my wife and I”
“Described as fantastic, implies professionalism.”
“staff handled my situation professionally”
8. Conflict Handling
4.66/10
Nationwide Average: 4.07/10
Compass Self Storage has mixed feedback, with complaints about unresolved issues and non-cooperation but also praise for going above and beyond to resolve problems.
Recent Reviews Mention...
“District Manager refused to reimburse me”
“gave me the number to file a claim”
“company still holding my deposit”
9. Precision & Care
4.76/10
Nationwide Average: 8.01/10
Compass Self Storage has received negative feedback, with customers reporting rat droppings all over their belongings, issues with a broken gate, and incidents of break-ins.
Recent Reviews Mention...
“found rat droppings all over my stuff”
“gate has been broken 2 times”
“JUST GOT BROKEN INTO!”
Great Crew Members
| Brandon | helpful in answering questions and selecting storage space |
| Brandon | Brandon was fantastic in customer service |
| Stephen | Stephen was very helpful |
| Stephen,Brandon | Were outstanding and helpful |
| Brandon,Stephen | Very helpful. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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