Eagle Lines is a professional moving company based in Boston, MA, with over 25 years of experience in the industry. They have a strong presence in the Boston area and New England, offering local, long-distance, and international moving services for both residences and businesses. Their trained and expert staff work to ensure belongings are carefully packed and transported safely to their new destination. If you are looking for expert moving services in Newton, MA, it's worth noting that as a Boston mover, Eagle Lines is dedicated to making every move as stress-free and streamlined as possible for their customers.
Eagle Lines
based on 1312+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Eagle Lines
Additional Cities Served: Waltham, Woburn, Braintree Town, Watertown Town, Randolph Town, Winthrop Town
Moving Services
- Local Moving Services
- Long Distance Moving
- International Moving
- Commercial Services
Massachusetts Moving License
Active
Last Checked: 03/01/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Eagle Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.33/10
Nationwide Average: 8.44/10
Eagle Lines has received mixed reviews but the volume of positive experiences suggests a generally satisfactory performance, with many customers highlighting excellent and professional service.
Recent Reviews Mention...
“responsive and efficient move process”
“stuff arrived exactly on time and undamaged”
“Eagle representatives made false verbal guarantees.”
2. Punctuality
7.74/10
Nationwide Average: 8.07/10
Eagle Lines generally demonstrates timely and prompt service, with many customers reporting satisfaction with on-time arrivals and deliveries, despite a few complaints about delays and rescheduling.
Recent Reviews Mention...
“arrived exactly at the specified time”
“drivers arrived precisely on time”
“they showed up on time”
3. Affordability
7.95/10
Nationwide Average: 7.69/10
Eagle Lines generally provides competitive and reasonable pricing, though a few customers have expressed concerns over being charged more than the initial quotes.
Recent Reviews Mention...
“price was reasonable compared to other quotes”
“"I paid way too much money for this move"”
“cost was excellent.”
4. Communication
6.18/10
Nationwide Average: 7.53/10
Eagle Lines exhibits a mixed performance, with numerous reports of prompt, professional, and highly responsive interactions counterbalanced by significant criticisms of poor communication, unresponsiveness, and rude customer service.
Recent Reviews Mention...
“very responsive”
“gave all the reasons and blamed us”
“Rachel was very responsive to my calls”
5. Stick to Prices
6.06/10
Nationwide Average: 5.99/10
Eagle Lines demonstrates a mixed performance, with several customers expressing satisfaction at accurate and honored quotes, yet a noticeable portion also reports discrepancies and unexpected extra charges.
Recent Reviews Mention...
“had to pay extra for shuttle not in quote”
“Did not honor verbal guarantees about delivery dates.”
“accurate quotes and planning ahead”
6. Speed
8.78/10
Nationwide Average: 8.58/10
Eagle Lines overwhelmingly receives praise for their quick and efficient moving services, despite a few complaints about slow and stressful moves.
Recent Reviews Mention...
“incredibly efficient process”
“quick, efficient.”
“very efficient”
7. Friendliness
7.87/10
Nationwide Average: 8.91/10
Eagle Lines generally receives high praise for their kindness and professional courtesy, though there are notable instances of unprofessional and rude behavior from some staff members.
Recent Reviews Mention...
“good attitude despite challenges”
“drivers were very professional”
“bad mouthing the culture we came from”
8. Will Hire Again
6.77/10
Nationwide Average: 8.18/10
Eagle Lines receives a mixed response, with a notable portion of clients expressing strong satisfaction and a high likelihood of rehire, while others highlight critical dissatisfaction and reluctance for future engagements.
Recent Reviews Mention...
“wouldn't hesitate to hire or recommend”
“would use this company again”
“very bad experience and would not suggest them”
9. Professionalism
7.21/10
Nationwide Average: 8.31/10
Eagle Lines has a mix of experiences with a notable number of customers praising the professionalism, efficiency, and polite behavior of the crew, though there are significant reports of unprofessional behavior, rudeness, and damage to belongings as well.
Recent Reviews Mention...
“handled everything orderly”
“drivers were very professional and on time”
“true professionals”
10. Conflict Handling
2.63/10
Nationwide Average: 4.07/10
Eagle Lines largely demonstrates a lack of commitment to addressing and rectifying customer issues, with only a few exceptions of positive action.
Recent Reviews Mention...
“did not reimburse for lost values”
“No willingness to rectify false guarantees.”
“said they cannot do anything about lost sofa pieces”
11. Precision & Care
7.31/10
Nationwide Average: 8.01/10
Eagle Lines generally receives positive feedback for their careful and thorough packing, though there are significant reports of damage and carelessness that contrast these commendations.
Recent Reviews Mention...
“lost valuable components of our sofa”
“my stuff arrived with no damage”
“sofa pieces were lost, making it worthless”
Customer Insights
Cost: $ 2144.00 from 3 reviews
Local Move Duration: 3.25 hours from 6 reviews
Interstate Move Duration: 6 days from 16 reviews
Great Crew Members
| Tai | coordinated effectively and was very responsive |
| Rachel | Rachel was very helpful and responsive |
| Tai | true professionals and removed all the stress |
| Tai | responded immediately, stayed on top of things |
| Thi, Nathan, Oscar | Thi was patient and understanding, Nathan and Oscar were careful with items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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