M&M Moving and Storage Company

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MoversChevron RightMassachusettsChevron RightWorcesterChevron RightM&M Moving and Storage Company
Exceptional
based on 1840+ data points
Circle Info

About M&M Moving and Storage Company

Founded in 2006 by two brothers, M&M Moving and Storage Company helps individuals and businesses relocate with its professional moving services all over the East Coast and beyond. The company provides local, long-distance, and international moving. Whether it's by land, air, or sea, M&M Moving manages the paperwork to make your relocation a breeze. Among the expert moving services in Worcester, MA, M&M offers residential and commercial moves of all types. Also, its team of movers has expertise in packing, unpacking, custom crating, auto shipping, loading and unloading of items and goods to ensure a well-organized move. In addition, this Westborough-based company also offers self-service, full-service, and overnight storage options for your possessions' safekeeping. M&M Moving and Storage Company has a long track record of helping people move across streets or states safely and fast.

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Moving Services

  • Local Moving
  • Commercial Moving
  • Longdistance Moving
  • International Move
  • Storage
  • Piano Moving
  • Packing & Unpacking
  • Loading & Unloading
  • Auto Shipping
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2015288

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 3 Movers in Worcester, MA 2024 award
Top 10 Movers in Worcester, MA 2023 award
Top 10 Movers in Worcester, MA 2022 award

Have feedback for M&M Moving and Storage Company?

Summarized Review of M&M Moving and Storage Company

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.45/10

Nationwide Average: 8.44/10

Comment Dots

M&M Moving and Storage Company is highly praised for its exceptional service, professionalism, and efficiency, with the vast majority of customers reporting outstanding experiences, yet there are a few reports of dissatisfactory encounters.

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Recent Reviews Mention...

worked with my schedule and went above and beyond

service was great and minimized the hassle

M&M Movers are simply the best

2. Punctuality

9.5/10

Nationwide Average: 8.07/10

Comment Dots

M&M Moving and Storage Company consistently receives high praise for their timely arrivals and efficient service, with only a few instances of delays that were communicated to the customers.

Reviews Mention icon

Recent Reviews Mention...

team showed up on time

On time

arrived on time

3. Affordability

9.15/10

Nationwide Average: 7.69/10

Comment Dots

M&M Moving and Storage Company is predominantly described as providing reasonable rates, excellent value, and competitive pricing, though a few isolated instances have raised concerns about overpricing and hidden charges.

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Recent Reviews Mention...

final charges were less than expected

less expensive than competitors

100% worth every penny suggests high affordability

4. Communication

9.34/10

Nationwide Average: 7.53/10

Comment Dots

M&M Moving and Storage Company generally excels with responsive, clear, and cooperative interactions, frequently providing quick and helpful communication throughout their customers' moving experiences, despite a handful of instances where there were concerns about communication breakdowns.

Reviews Mention icon

Recent Reviews Mention...

worked with my schedule and communicated well

communicated well

communicated throughout the entire process

5. Stick to Prices

9.07/10

Nationwide Average: 5.99/10

Comment Dots

M&M Moving and Storage Company is consistently commended for their honesty and accuracy, with the majority of clients reporting final bills that match or are even lower than initial estimates, though a very small minority noted charges above what was quoted.

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Recent Reviews Mention...

final charges were less than the estimate

all as promised

Estimate was right on target with the walkthrough

6. Speed

9.71/10

Nationwide Average: 8.58/10

Comment Dots

M&M Moving and Storage Company is generally regarded as highly efficient, with numerous reviews praising their quick, organized, and professional handling of moves, overshadowing a couple of isolated complaints about slower service.

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Recent Reviews Mention...

completed the move quickly and efficiently

handled everything fast

Movers were efficient

7. Friendliness

9.8/10

Nationwide Average: 8.91/10

Comment Dots

M&M Moving and Storage Company consistently receives high praise for their polite, courteous, and professional behavior, demonstrating a commitment to customer care despite a single negative remark amidst a sea of positive feedback.

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Recent Reviews Mention...

they were polite and willing to help

courteous and efficient

crew is professional and they work hard

8. Will Hire Again

9.37/10

Nationwide Average: 8.18/10

Comment Dots

M&M Moving and Storage Company is highly favored by the majority of customers, with many expressing strong intentions to use their services for future moves and to recommend them to others, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

Highly recommend and would hire again

great to work with, would hire again

Highly recommend

9. Professionalism

9.56/10

Nationwide Average: 8.31/10

Comment Dots

M&M Moving and Storage Company generally receives praise for their courteous, efficient, and professional conduct, with only isolated mentions of unprofessional behavior.

Reviews Mention icon

Recent Reviews Mention...

they were great to work with

courteous and efficient

crew is professional

10. Conflict Handling

7.82/10

Nationwide Average: 4.07/10

Comment Dots

M&M Moving and Storage Company generally shows a strong commitment to problem resolution, having multiple instances where they took proactive steps to address and correct issues, from fixing damaged furniture to aiding with vehicle troubles, although there have been a few instances of dissatisfaction where customers felt unresolved post-move damages were not adequately addressed.

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Recent Reviews Mention...

needed extra person but took care of the massage chair

'Quisha' made magic out of a tricky situation

helped us jump-start the car

11. Precision & Care

9.43/10

Nationwide Average: 8.01/10

Comment Dots

M&M Moving and Storage Company generally receives high praise for their meticulous and professional approach, though a few negative reviews cite concerns over mishandling and damage.

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Recent Reviews Mention...

took care of packing all odds and ends

Great attention to details

massage chair issue but otherwise no damage mentioned

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 17 reviews

Great Crew Members icon

Great Crew Members

Tigran,RobertTigran and Robert did an excellent moving job
Quishahandled the situation with kindness and professionalism
MarcinMarcin put us at ease and managed the move well
RobinRobin made it a pleasure to work with
Alex,Alex and his team were exceptional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact M&M Moving and Storage Company

Location
15 Walkup Dr, Westborough, MA, 1581
Phone
(617) 970-4627
Link
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