Since 1979, Mark’s Moving & Storage has been helping people throughout New England. This local Westborough business takes pride in its reputation for being one of the most efficient and responsive moving companies in Massachusetts. It can handle all types of jobs, from residential to commercial to corporate moves. Mark’s Moving & Storage will help you move any distance, no matter how far or near. Whether it be within or outside this state or even overseas, this company will take care of every detail to give you a seamless and stress-free moving experience. Services include packing, long and short-term storage, and specialty services like trash removal and flood and fire restoration. When it comes to reliable companies, Mark’s Moving & Storage is an AMSA member with ProMover status. For more information about moving options in the area, check out the Worcester, MA movers page.
Mark's Moving & Storage, Inc.
About Mark's Moving & Storage, Inc.
Additional Cities Served: Cambridge, Quincy, Newton, Framingham, Waltham, LeominsterShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Storage services
- Furniture moving
- Packing and unpacking services
- Corporate moving
- Seniors moving
- Warehouse and deliveries
Massachusetts Moving License
Active
Last Checked: 03/01/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Mark's Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mark's Moving & Storage, Inc. is highly praised for their professionalism, efficiency, and moving expertise, though there is a singular report of rudeness.
Recent Reviews Mention...
“did a wonderful job moving my mom's things”
“had a great experience and would recommend to others”
“terrific service”
2. Punctuality
Nationwide Average: 8.07/10
Mark's Moving & Storage, Inc. is generally very reliable and receives high praise for their on-time arrivals, despite an isolated report of late answers and arrival.
Recent Reviews Mention...
“arrived on time”
“Mark's employees are always punctual”
“everyone at the company is prompt”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“best price”
“The move came in under our budget”
“fairly priced”
4. Communication
Nationwide Average: 7.53/10
Mark's Moving & Storage, Inc. is generally praised for being responsive, easy to deal with, and accommodating, despite a single instance of delayed responses.
Recent Reviews Mention...
“management was very easy to work with”
“my contact was accessible and attentive”
“Mark's drivers and everyone are courteous”
5. Stick to Prices
Nationwide Average: 5.99/10
Mark's Moving & Storage, Inc. consistently upholds their initial quotes, ensuring customers are well-informed about the charges they will incur.
Recent Reviews Mention...
“paid exactly the estimate”
“stuck to their original quote”
“the estimate was spot on.”
6. Speed
Nationwide Average: 8.58/10
Mark's Moving & Storage, Inc. is consistently praised for its efficient, fast, and impressively quick service, even when faced with unexpected tasks.
Recent Reviews Mention...
“efficient team”
“loaded quickly”
“are efficient”
7. Friendliness
Nationwide Average: 8.91/10
Mark's Moving & Storage, Inc. is consistently described as having very friendly employees, courteous drivers, an accommodating staff, and exhibiting professionalism and kindness, with a single report of a rude interaction.
Recent Reviews Mention...
“crew was so nice and easy to work with”
“the team was pleasant”
“movers were courteous and knowledgeable”
8. Will Hire Again
Nationwide Average: 8.18/10
Mark's Moving & Storage, Inc. comes highly recommended by customers who express a strong intent to use their services again and readily advocate for the company to others, with only an isolated mention of dissatisfaction.
Recent Reviews Mention...
“would use them again and would also recommend them to a friend”
“Would use them again without hesitation”
“would definitely recommend this company to others”
9. Professionalism
Nationwide Average: 8.31/10
Mark's Moving & Storage, Inc. is consistently praised for their professional conduct during moves, with feedback highlighting the team's professional handling, ease to work with, and commendable politeness despite challenges.
Recent Reviews Mention...
“movers were courteous and knowledgeable”
“crew was professional”
“team conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Mark's Moving & Storage, Inc. appears to be very proactive and customer-focused, with instances of working diligently to remedy any issues like broken items, the owner reassuring customers about service standards, and even providing full credit for damages.
Recent Reviews Mention...
“When I had a problem they worked it out”
“went above and beyond to get the job done”
“Mark helped despite not being able to take the job”
11. Precision & Care
Nationwide Average: 8.01/10
Mark's Moving & Storage, Inc. consistently provided exceptional service by moving delicate furniture without any damage, carefully handling items even in bad weather, and ensuring that all home furnishings and furniture were managed meticulously to avoid any breakage.
Recent Reviews Mention...
“the team was careful”
“took great care when moving my things”
“got everything loaded without any damage”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Mark | always punctual, efficient and very friendly |
Francisco | Francisco is praised for his helpfulness in transporting goods |
Francisco | pictured with volunteers, presumably helpful |
Damon | Damon called back quickly and answered all questions, was very professional |
Mark | Mark and his staff are most professional, communicative, efficient, timely and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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