Launched in 2010, Fresh Start Moving Crew is a locally-owned company specializing in local and out-of-state moves servicing New England cities, including Worcester, Boston, and Springfield. Whether you are settling a state over or moving across town, its professional moving personnel can handle your belongings with care and ensure they arrive safely at your new location. The company has flexible packing solutions for your keepsakes, from do-it-yourself packing to door-to-door packing supplemented with custom crating for your furniture, antiques, perishables, or artwork. It also offers loading and unloading services to keep your transition smooth and seamless. Fresh Start Moving Crew provides first-rate moving and packing services favored by clients in and around the Commonwealth.
Fresh Start - The Moving Crew
About Fresh Start - The Moving Crew
Additional Cities Served: Springfield, Lynn, Framingham, Malden, Weymouth Town, TauntonShow More >
Moving Services
- Local Moving
- Commercial Moving
- Furniture Moving
- Packing Service
- Labor Only
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Fresh Start - The Moving Crew
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fresh Start - The Moving Crew is highly regarded for their professionalism, friendly and efficient service, and consistently positive experiences during the entire moving process, with only a couple of isolated reports of dissatisfaction.
Recent Reviews Mention...
“Professional and friendly service”
“great experience with the entire moving process”
“The team did a great job”
2. Punctuality
Nationwide Average: 8.07/10
Fresh Start - The Moving Crew consistently receives high praise for their timely arrivals and prompt service, with isolated incidents of slight delays being efficiently managed and communicated.
Recent Reviews Mention...
“they arrived on time”
“showed up on time”
“arrived promptly”
3. Affordability
Nationwide Average: 7.69/10
Fresh Start - The Moving Crew is frequently praised for their reasonable, fair, and competitive pricing, often being noted as providing great value and coming in lower than other estimates.
Recent Reviews Mention...
“the price was reasonable”
“Pricing was beyond fair”
“Cost of the move was more than fair”
4. Communication
Nationwide Average: 7.53/10
Fresh Start - The Moving Crew consistently demonstrates exceptional interaction with clients, evidenced by their professionalism, responsiveness, and eagerness to keep customers informed and satisfied throughout the moving process.
Recent Reviews Mention...
“very cooperative crew”
“kept me updated and were responsive”
“Great experience from the first call”
5. Stick to Prices
Nationwide Average: 5.99/10
Fresh Start - The Moving Crew generally receives high praise for providing accurate estimates and often charging less than or exactly what is quoted, barring a few instances of dissatisfaction with unexpected charges.
Recent Reviews Mention...
“strongly recommend them implies satisfaction with pricing”
“beat the original estimate”
“got hit with a nondescript charge”
6. Speed
Nationwide Average: 8.58/10
Fresh Start - The Moving Crew is overwhelmingly praised for being efficient, with numerous reports of quick and expedient service, despite a couple of incidents where the move took longer than expected.
Recent Reviews Mention...
“very efficient”
“moved the refrigerator into place in ten minutes”
“work fast and can hustle”
7. Friendliness
Nationwide Average: 8.91/10
Fresh Start - The Moving Crew consistently receives high praise for their polite, respectful, and personable moving crew, who are often described as professional, cheerful, and engaging with clients, while an outlier report of unprofessional behavior is noted as an exception to the overall positive feedback.
Recent Reviews Mention...
“guys were great and wonderful”
“thoughtful, fast, and efficient crew”
“They were respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Fresh Start - The Moving Crew has overwhelmingly positive reviews with customers expressing high levels of satisfaction and strong intentions to rehire, with only one instance of dissatisfaction mentioning a reluctance to use their services again.
Recent Reviews Mention...
“Thank you so much implies satisfaction and rehire”
“would HIGHLY recommend them for any move”
“Highly recommend during a stressful time”
9. Professionalism
Nationwide Average: 8.31/10
Fresh Start - The Moving Crew consistently receives high praise for their respectful, efficient, and professional service, with numerous commendations of individual crew members' excellent customer service and integrity, although there is a rare mention of unprofessional behavior.
Recent Reviews Mention...
“Professional service”
“super professional crew”
“professionalism was top-notch”
10. Conflict Handling
Nationwide Average: 4.07/10
Fresh Start - The Moving Crew generally appears to be proactive and prompt in addressing issues, with many customers recognizing their efforts to go above and beyond in resolving problems, although a few instances of less satisfactory follow-up and inconvenience were noted.
Recent Reviews Mention...
“went above and beyond”
“took care of the issue with framed picture fairly and promptly”
“Very accommodating with the broken items”
11. Precision & Care
Nationwide Average: 8.01/10
Fresh Start - The Moving Crew generally receives high praise for their careful and professional approach to packing, moving, and protecting customers' belongings, despite a few reports of damage.
Recent Reviews Mention...
“They were careful”
“every item was intact”
“careful with our things”
Customer Insights
Local Move Duration: 6.25 hours from 6 reviews
Great Crew Members
Justin, Andrew, Jose | were wonderful |
Noah, Marcus, Elijah, Joey | Noah provided timely quote, team executed well |
Marcus, Hector, Andrew | did an amazing job and were very efficient |
Noah,John,Richard | secured prefered date quickly and moved furniture efficiently |
Rob Kogut, Logan Bylund | were professional and handled items carefully |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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