Philip P. Massad Movers

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MoversChevron RightMassachusettsChevron RightWorcesterChevron RightPhilip P. Massad Movers
Very Good
based on 511+ data points
Circle Info

About Philip P. Massad Movers

Philip P. Massad Movers has been moving people and their belongings all over Central Massachusetts since 1958. It is a family-owned and operated business now run by the third generation, which has remained committed to its 60-year tradition of excellence. This dedication is evident in everything Philip P. Massad does, from small residential moves to big commercial relocations. All moves are fully insured at no extra cost to its clients, whether they are relocating locally or long distance. Need more options for your move? Checkout quality moving companies in Worcester, MA. This top-rated Worcester moving company also offers heated storage facilities with the latest security and fire detection systems to keep your belongings safe. It has a crew of knowledgeable movers and a fleet of well-kept trucks, which enable the company to complete over a thousand moves per year. Philip P. Massad is rated A+ by the Better Business Bureau.

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Moving Services

  • Residential Moving
  • Commercial Moving
  • Household Moving
  • Apartment Moving
  • Office Moving
  • Piano Moving
  • Packing services
  • Full service packing service
  • Home Apartment Office College moves
  • Packing Materials Available For Purchase

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1150241

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Worcester, MA 2024 award
Top 10 Movers in Worcester, MA 2023 award
Top 10 Movers in Worcester, MA 2022 award

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Summarized Review of Philip P. Massad Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.03/10

Nationwide Average: 8.44/10

Comment Dots

Philip P. Massad Movers generally receives positive reviews for their professionalism and exceptional service, though some customers have reported mixed or negative experiences.

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Recent Reviews Mention...

excellent service by movers

great service by company

very happy with the service

2. Punctuality

8.4/10

Nationwide Average: 8.07/10

Comment Dots

Philip P. Massad Movers generally demonstrates reliability in arriving on time, despite a few instances of significant delays.

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Recent Reviews Mention...

On time pickup

flexed the schedule to accommodate us

on time

3. Affordability

8.66/10

Nationwide Average: 7.69/10

Comment Dots

Philip P. Massad Movers is generally perceived as offering reasonable to surprisingly low prices for their services, with most customers finding great value in their pricing, though there are exceptions where costs exceeded expectations.

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Recent Reviews Mention...

happy with the price

the price was unbeatable

price is the best around

4. Communication

7.03/10

Nationwide Average: 7.53/10

Comment Dots

Philip P. Massad Movers experiences a notable dichotomy, with some customers citing serious issues, such as a lack of confirmation and poor responses, while others praise their responsiveness and detailed exchanges.

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Recent Reviews Mention...

happily responded to our needs

polite and caring every time I called

took the time to answer any questions or concerns

5. Stick to Prices

6.72/10

Nationwide Average: 5.99/10

Comment Dots

Philip P. Massad Movers has received mixed reviews, with several customers highlighting reliability and affordability, while others experienced unexpected charges.

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Recent Reviews Mention...

chose them for their low quote, stuck to quoted prices

lack of transparency with time taken

honored the quote after they finished

6. Speed

8.38/10

Nationwide Average: 8.58/10

Comment Dots

Philip P. Massad Movers generally received high praise for being quick and efficient, though there were significant criticisms regarding instances of unprofessional behavior and inefficiency that adversely affected the speed of their service.

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Recent Reviews Mention...

Hustled the whole time

chose them for their efficiency

they were fast

7. Friendliness

9.67/10

Nationwide Average: 8.91/10

Comment Dots

Philip P. Massad Movers consistently demonstrates exceptional courtesy, professionalism, and a genuinely upbeat demeanor, making them highly praised for their approachable and positive interactions during moves.

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Recent Reviews Mention...

Very polite

for their friendliness

very polite and easy to work with

8. Will Hire Again

8.7/10

Nationwide Average: 8.18/10

Comment Dots

Philip P. Massad Movers generally maintains a high level of customer satisfaction and recommendation, notwithstanding a few instances of significant dissatisfaction.

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Recent Reviews Mention...

recommend this company and would hire again

would definitely hire again

would choose them again

9. Professionalism

9.21/10

Nationwide Average: 8.31/10

Comment Dots

Philip P. Massad Movers generally received positive feedback for being professional and courteous, though there were a few instances of unprofessional behavior reported.

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Recent Reviews Mention...

very professional

Put furniture back together almost as good as new

excellent and careful with moving

10. Conflict Handling

4.36/10

Nationwide Average: 4.07/10

Comment Dots

Philip P. Massad Movers displays a mixed commitment, with instances of complete inaction contrasted by generous gestures like fixing unrelated issues and sending refund checks.

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Recent Reviews Mention...

no willingness to right the wrongs expressed

offered to fix a propane heater issue not related to the move

did NOTHING for us afterwards

11. Precision & Care

9.58/10

Nationwide Average: 8.01/10

Comment Dots

Philip P. Massad Movers consistently demonstrates exceptional attentiveness and meticulousness, ensuring all belongings are treated with the utmost respect and care during moves.

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Recent Reviews Mention...

Not a scratch or dent on my mom's furniture

carefully moved my baby grand piano

No damage

Customer Insights icon

Customer Insights

Local Move Duration: 6.5 hours from 6 reviews

Great Crew Members icon

Great Crew Members

Angel, Ericvery good at maneuvering tight squeezes and polite
Kris, Russell, Sean, Eric, Joeincredible to work with, professional and hard working
Pat, Kris, Russwere on time, professional, worked efficiently, and were helpful
Patrick, Kris, Don M.Patrick, Kris, and Don M. did a great job and were professional and friendly
Eric, AngelEric and Angel were fantastic and very professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Philip P. Massad Movers

Location
100 Grand St Suite 1, Worcester, MA, 01610
Phone
(508) 752-0100
Link
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