Founded in 1994, Town to Town Movers is a family-owned and operated moving company providing stress-free moves anywhere on the East Coast. With a location in Worcester, the company offers local and long-distance moves for residential and commercial purposes. It has a full range of packing materials to secure your belongings, with your furniture wrapped and protected in its safe and updated climate-controlled storage facility (for long-term or short-term). All of their movers are professionally trained and skilled in packing and loading techniques. Town to Town Movers also provides piano moving, ranging from spinets to full-size grand pianos. Town to Town Movers fleet of clean trucks and hardworking movers ensures your relocation is fast, efficient, and supported.
Town to Town Movers
About Town to Town Movers
Additional Cities Served: Framingham, Weymouth Town, Chicopee, Barnstable Town, Holyoke, MarlboroughShow More >
Moving Services
- Local & Long Distance Residential Moving
- Piano Moving
- Commercial Moving
- Storage (Moving Clients Only)
- Eviction Moving
- Moving Boxes & Supplies
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Town to Town Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Town to Town Movers exhibited a polarizing performance, with customers reporting extremes of excellent and terrible experiences, often citing issues with professionalism and damage versus experiences of careful and efficient service.
Recent Reviews Mention...
“fantastic work by movers”
“Easy to work with and great customer service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Town to Town Movers has received mixed feedback, with several customers appreciating their timeliness and others experiencing significant delays.
Recent Reviews Mention...
“they were on-time”
“no complaints about timing mentioned, so benefit of doubt”
“Showed when they said they would”
3. Affordability
Nationwide Average: 7.69/10
Town to Town Movers has mixed reviews, with significant concerns about being overcharged but also instances of considerably lowering prices to accommodate budgets.
Recent Reviews Mention...
“mentioned as affordable”
“Definitely book them for your move”
“competitive pricing”
4. Communication
Nationwide Average: 7.53/10
Town to Town Movers generally receives negative feedback, with customers frequently highlighting issues like incorrect information, lack of follow-through, and poor customer service, although a few mention positive experiences with helpful staff and an easy booking process.
Recent Reviews Mention...
“kind and professional in handling constant calls and questions”
“Great customer service”
“quickly gave our spot away with no weekend hold”
5. Stick to Prices
Nationwide Average: 5.99/10
Town to Town Movers generally receives negative feedback for significantly deviating from initial cost estimates, despite isolated instances of adherence to the original quotes.
Recent Reviews Mention...
“attempted to steal money, not sticking to quotes”
“lowered the bill when it took less time”
“did not stick to initial promises”
6. Speed
Nationwide Average: 8.58/10
Town to Town Movers has received mixed feedback, with some customers praising their efficiency and rapid service, while others criticize delays, slow packing, and stretched-out jobs.
Recent Reviews Mention...
“very fast”
“get things done efficiently”
“they were faster than quoted”
7. Friendliness
Nationwide Average: 8.91/10
Town to Town Movers is largely viewed as having a courteous and pleasant staff, despite a few reports of negative experiences.
Recent Reviews Mention...
“very nice”
“genuine smiles and respectful behavior”
“Connor and his team were amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Town to Town Movers receives mixed feedback, with a notable number of customers expressing a lack of trust and dissatisfaction while a minority have high praise and willingness to rehire and recommend them.
Recent Reviews Mention...
“definitely recommend Town to Town Movers”
“praises the team, indicating willingness to rehire”
“Would absolutely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Town to Town Movers exhibits a polarizing performance, with customers equally citing experiences of high professionalism and severe unprofessionalism.
Recent Reviews Mention...
“professional”
“professional and respectful towards client's belongings”
“Connor and his team were amazing”
10. Conflict Handling
Nationwide Average: 4.07/10
Town to Town Movers largely demonstrates a lack of effort in addressing customer concerns and adequately compensating for damages, despite a couple of instances where they exceeded expectations.
Recent Reviews Mention...
“no willingness to right a wrong, filing a lawsuit”
“did not fix issues, was obnoxious and disrespectful”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Town to Town Movers receives mixed reviews, showing inconsistency with some customers experiencing perfect moves while others report significant damage to their belongings.
Recent Reviews Mention...
“skilled in moving delicate marble furniture safely”
“Took great care with our items”
“kept everything safe”
Customer Insights
Cost: $ 1164.00 from 4 reviews
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
Connor | Connor and his team were amazing |
Nate,David,Carlos | personable, professional and great to work with |
Angel, Nate, Jay, Carlo | Angel remembered positively, others assumed as excellent |
Mike, David, Al | incredibly efficient and easy to work with |
Mike | appreciated their hard work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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