Town to Town Movers

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MoversChevron RightMassachusettsChevron RightWorcesterChevron RightTown to Town Movers
Good
based on 1243+ data points
Circle Info

About Town to Town Movers

Founded in 1994, Town to Town Movers is a family-owned and operated moving company providing stress-free moves anywhere on the East Coast. With a location in Worcester, the company offers local and long-distance moves for residential and commercial purposes. It has a full range of packing materials to secure your belongings, with your furniture wrapped and protected in its safe and updated climate-controlled storage facility (for long-term or short-term). All of their movers are professionally trained and skilled in packing and loading techniques. Town to Town Movers also provides piano moving, ranging from spinets to full-size grand pianos. Town to Town Movers fleet of clean trucks and hardworking movers ensures your relocation is fast, efficient, and supported.

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Moving Services

  • Local & Long Distance Residential Moving
  • Piano Moving
  • Commercial Moving
  • Storage (Moving Clients Only)
  • Eviction Moving
  • Moving Boxes & Supplies

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

620463

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Worcester, MA 2023 award
Top 10 Movers in Worcester, MA 2022 award
Top 10 Movers in Worcester, MA 2021 award
Top 10 Movers in Worcester, MA 2020 award

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Summarized Review of Town to Town Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.13/10

Nationwide Average: 8.44/10

Comment Dots

Town to Town Movers exhibited a polarizing performance, with customers reporting extremes of excellent and terrible experiences, often citing issues with professionalism and damage versus experiences of careful and efficient service.

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Recent Reviews Mention...

fantastic work by movers

Easy to work with and great customer service

great work by movers

2. Punctuality

9.25/10

Nationwide Average: 8.07/10

Comment Dots

Town to Town Movers has received mixed feedback, with several customers appreciating their timeliness and others experiencing significant delays.

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Recent Reviews Mention...

they were on-time

no complaints about timing mentioned, so benefit of doubt

Showed when they said they would

3. Affordability

7.83/10

Nationwide Average: 7.69/10

Comment Dots

Town to Town Movers has mixed reviews, with significant concerns about being overcharged but also instances of considerably lowering prices to accommodate budgets.

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Recent Reviews Mention...

mentioned as affordable

Definitely book them for your move

competitive pricing

4. Communication

7.8/10

Nationwide Average: 7.53/10

Comment Dots

Town to Town Movers generally receives negative feedback, with customers frequently highlighting issues like incorrect information, lack of follow-through, and poor customer service, although a few mention positive experiences with helpful staff and an easy booking process.

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Recent Reviews Mention...

kind and professional in handling constant calls and questions

Great customer service

quickly gave our spot away with no weekend hold

5. Stick to Prices

5.26/10

Nationwide Average: 5.99/10

Comment Dots

Town to Town Movers generally receives negative feedback for significantly deviating from initial cost estimates, despite isolated instances of adherence to the original quotes.

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Recent Reviews Mention...

attempted to steal money, not sticking to quotes

lowered the bill when it took less time

did not stick to initial promises

6. Speed

9.25/10

Nationwide Average: 8.58/10

Comment Dots

Town to Town Movers has received mixed feedback, with some customers praising their efficiency and rapid service, while others criticize delays, slow packing, and stretched-out jobs.

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Recent Reviews Mention...

very fast

get things done efficiently

they were faster than quoted

7. Friendliness

9.63/10

Nationwide Average: 8.91/10

Comment Dots

Town to Town Movers is largely viewed as having a courteous and pleasant staff, despite a few reports of negative experiences.

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Recent Reviews Mention...

very nice

genuine smiles and respectful behavior

Connor and his team were amazing

8. Will Hire Again

8.77/10

Nationwide Average: 8.18/10

Comment Dots

Town to Town Movers receives mixed feedback, with a notable number of customers expressing a lack of trust and dissatisfaction while a minority have high praise and willingness to rehire and recommend them.

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Recent Reviews Mention...

definitely recommend Town to Town Movers

praises the team, indicating willingness to rehire

Would absolutely use them again

9. Professionalism

9.15/10

Nationwide Average: 8.31/10

Comment Dots

Town to Town Movers exhibits a polarizing performance, with customers equally citing experiences of high professionalism and severe unprofessionalism.

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Recent Reviews Mention...

professional

professional and respectful towards client's belongings

Connor and his team were amazing

10. Conflict Handling

2.84/10

Nationwide Average: 4.07/10

Comment Dots

Town to Town Movers largely demonstrates a lack of effort in addressing customer concerns and adequately compensating for damages, despite a couple of instances where they exceeded expectations.

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Recent Reviews Mention...

no willingness to right a wrong, filing a lawsuit

did not fix issues, was obnoxious and disrespectful

did not attempt to rectify the situation

11. Precision & Care

8.92/10

Nationwide Average: 8.01/10

Comment Dots

Town to Town Movers receives mixed reviews, showing inconsistency with some customers experiencing perfect moves while others report significant damage to their belongings.

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Recent Reviews Mention...

skilled in moving delicate marble furniture safely

Took great care with our items

kept everything safe

Customer Insights icon

Customer Insights

Cost: $ 1164.00 from 4 reviews


Local Move Duration: 3 hours from 9 reviews

Great Crew Members icon

Great Crew Members

ConnorConnor and his team were amazing
Nate,David,Carlospersonable, professional and great to work with
Angel, Nate, Jay, CarloAngel remembered positively, others assumed as excellent
Mike, David, Alincredibly efficient and easy to work with
Mikeappreciated their hard work
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Town to Town Movers

Location
170 Chandler St, Worcester, MA, 1609
Phone
(508) 755-1425
Link
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