Palmer Moving Services is a family-owned and operated moving company based in Detroit, MI, and has been in operation since 1910. They also have a location in Ann Arbor, MI. Palmer serves customers in Detroit and southeast Michigan, offering local, long-distance, and international moving services. As an agent of Atlas Van Lines, the company is equipped to handle moves across the country or around the world. Their extensive service offerings include residential and corporate moving, packing and unpacking, storage, vehicle transport, and portable storage solutions. With a focus on "people helping people," Palmer Moving Services distinguishes itself through personalized service, attention to detail, and a commitment to quality.
Palmer Moving Services
About Palmer Moving Services
Additional Cities Served: Jackson, South Lyon, Manchester, Birch Run, Onsted
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Interstate Moving
- Intrastate Moving
- Storage
- Packing and Unpacking
- Senior Moving
- Vehicle Transport
- SMARTBOX Portable Storage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Palmer Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.37/10
Nationwide Average: 8.44/10
Palmer Moving Services is overwhelmingly praised for its excellent customer service, smooth and professional moving process, and high satisfaction among clients, despite a few reports of negative experiences.
Recent Reviews Mention...
“excellent customer service and very careful moving”
“delighted with our experience with Palmer Moving Services”
“Awesome job by movers”
2. Punctuality
8.96/10
Nationwide Average: 8.07/10
Palmer Moving Services consistently demonstrates exceptional reliability by arriving exactly on time, adhering strictly to the scheduled time frames for both pick up and drop off.
Recent Reviews Mention...
“showed up promptly at 9:00 AM”
“arrived well within the stated time frame”
“they were on time”
3. Affordability
7.92/10
Nationwide Average: 7.69/10
Palmer Moving Services is highly praised for costs being less than quoted, offering affordable services, and providing prices that were better than other quotes.
Recent Reviews Mention...
“cost was less than quote”
“they were affordable”
“prices were better than other quotes”
4. Communication
6.54/10
Nationwide Average: 7.53/10
Palmer Moving Services generally receives high praise for responsiveness and keeping clients informed, though there are notable concerns about inconsistency and some instances of poor communication, particularly regarding insurance claims and customer service responsiveness.
Recent Reviews Mention...
“Dana March and Tim See were accommodating”
“were communicative”
“very responsive to questions and requests”
5. Stick to Prices
4.78/10
Nationwide Average: 5.99/10
Palmer Moving Services struggles to meet expectations, with reports of refusing appropriate reimbursements and failing to honor promises of reimbursement, despite occasionally charging less than the quoted price.
Recent Reviews Mention...
“less than quoted price”
“refused to reimburse appropriate amount”
“promised reimbursement but received nothing”
6. Speed
8.74/10
Nationwide Average: 8.58/10
Palmer Moving Services is highly praised for their efficiency, completing jobs quickly, and often finishing earlier than estimated, despite one report of a significantly slower experience.
Recent Reviews Mention...
“moved quickly until the job was completed”
“packed and loaded in just under 3 hours”
“super efficient in the moving process”
7. Friendliness
8.88/10
Nationwide Average: 8.91/10
Palmer Moving Services consistently receives high praise for the polite, courteous, and exceptionally nice demeanor of their staff, although there was an isolated report of a lead man acting annoyed.
Recent Reviews Mention...
“guys were efficient, careful, friendly”
“very polite”
“Keith and Rick were polite and friendly”
8. Will Hire Again
8.15/10
Nationwide Average: 8.18/10
Palmer Moving Services enjoys an overwhelmingly positive response, indicating a high rate of customer satisfaction with a majority expressing eagerness and preference for their service in future moves.
Recent Reviews Mention...
“highly recommend and would hire again”
“will definitely recommend and may ask for the same crew”
“would have the pleasure to work with them again”
9. Professionalism
8.04/10
Nationwide Average: 8.31/10
Palmer Moving Services overwhelmingly receives high praise for their experienced, courteous, and hardworking staff, despite a few isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“most intelligent and experienced movers”
“lead man was unprofessional, did not accept responsibility”
“were professional”
10. Conflict Handling
2.94/10
Nationwide Average: 4.07/10
Palmer Moving Services demonstrates a notably poor track record, with most customers expressing dissatisfaction at the company's lack of responsibility and effort to rectify issues, despite one instance of successfully delivering a missing box a week later.
Recent Reviews Mention...
“found and delivered a missing box a week later”
“lead man would not accept responsibility for mistakes”
“did not rectify the damage despite contact”
11. Precision & Care
7.65/10
Nationwide Average: 8.01/10
Palmer Moving Services generally receives high praise for their carefulness and attentiveness, although there are a few instances of dissatisfaction regarding damaged or lost items.
Recent Reviews Mention...
“were very careful with my items”
“Keith and Rick were careful”
“carefully handled items without damage”
Great Crew Members
| Ryan, Curtis | very polite and moved quickly |
| Keith, Rick | pleasure to work with and experienced |
| Dana, Sevonte, Malkom, Chris, Deante | phenomenal work by the moving crew |
| Kevin | deserves praise for being prompt and professional |
| Jessica, Tim | coordinator was great, estimator was nice and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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