Founded in 2011 by Cornell students, Storage Squad is dedicated to providing easy and affordable moving and storage services for college students. Now part of the wide-reaching 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family, Storage Squad serves 40+ schools across 15+ states, with a significant presence in Michigan State University. They provide crucial services such as free packing materials, pickup, delivery, and storage for the whole summer season. Storage Squad maintains a strong focus on delivering quality service, offering affordable pricing, and remaining steadfast in their commitment to helping students every step of the way during stressful move-in and move-out days. Be sure to consider your options with the vast selection of the premier movers of Lansing, MI.
Storage Squad - Michigan State University
About Storage Squad - Michigan State University
Additional Cities Served: East Lansing, Mason, Grand Ledge, Princeton, DeWitt, PerryShow More >
Moving Services
- Student Storage
- Summer Storage
- Packing Materials
- Pickup and Delivery
- Moving and Storage
- Affordable Pricing
- Cheap Storage
- Local Moving
- LongDistance Moving
- LastMinute Moving
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Summarized Review of Storage Squad - Michigan State University
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Storage Squad - Michigan State University appears to have polarized opinions, with numerous customers expressing severe dissatisfaction with their service, while a significant proportion also report having a very positive experience.
Recent Reviews Mention...
“This place sucks.”
“recommend avoiding this place”
“worst customer service experience ever”
2. Punctuality
Nationwide Average: 8.07/10
Storage Squad - Michigan State University has faced significant criticism for missed delivery windows and lack of communication, despite a few reports of on-time service.
Recent Reviews Mention...
“scheduled delivery never arrived”
“missed TWO DAYS OF DELIVERY WINDOWS with ZERO Communication”
“they were over a day late with no proper notification”
3. Affordability
Nationwide Average: 7.69/10
Storage Squad - Michigan State University receives mixed reviews, with some customers finding it expensive and facing unexpected charges, while a majority praises its convenience, competitive prices, and overall good value for money.
Recent Reviews Mention...
“very expensive”
“completely overcharged and unexpected charges”
“super convenient and cheap”
4. Communication
Nationwide Average: 7.53/10
Storage Squad - Michigan State University predominantly receives criticism for difficulties in communication, including lack of responsiveness and poor customer service, though a few customers report positive experiences with quick and helpful interactions.
Recent Reviews Mention...
“very hard to communicate with.”
“no one answered calls or emails”
“No one calls back and no communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Storage Squad - Michigan State University has a predominantly negative reputation, with several customers complaining about unexpected charges, though there is a singular commendation for clarity in pricing.
Recent Reviews Mention...
“hit me with another charge much later.”
“No refund offered for lost items.”
“added a charge for furniture that wasn't mine”
6. Speed
Nationwide Average: 8.58/10
Storage Squad - Michigan State University receives mixed reviews with several customers facing significant delays and unmet expectations, while others praise their quick and efficient service.
Recent Reviews Mention...
“not accommodating for an earlier move”
“failed to deliver my boxes during the rescheduled window”
“had to help do the majority of the work”
7. Friendliness
Nationwide Average: 8.91/10
Storage Squad - Michigan State University generally receives high praise for their helpful and approachable staff, despite a couple of instances where friendliness or consideration was not mentioned or observed.
Recent Reviews Mention...
“Service was friendly and helpful”
“were very nice and helpful”
“no mention of friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Storage Squad - Michigan State University has received mixed reviews, with a notable number of customers expressing strong dissatisfaction and a pledge not to use their services again, balanced by others praising the service and intending to rehire.
Recent Reviews Mention...
“I will never be coming back.”
“would not hire again due to lost items”
“would not hire again due to missing boxes”
9. Professionalism
Nationwide Average: 8.31/10
Storage Squad - Michigan State University consistently receives criticism for their lacking professionalism, save for a few positive remarks that depict them as a professional entity amidst overwhelming discontent.
Recent Reviews Mention...
“no professionalism in handling the issue”
“support center failed to provide reliable information”
“No professionalism shown, no show.”
10. Conflict Handling
Nationwide Average: 4.07/10
Storage Squad - Michigan State University has consistently demonstrated a lack of effort and initiative in addressing and rectifying issues related to lost or missing items and delayed deliveries.
Recent Reviews Mention...
“did not respond or rectify the missing boxes issue”
“did not right the wrong of losing items”
“no effort shown to rectify delayed delivery situation”
11. Precision & Care
Nationwide Average: 8.01/10
Storage Squad - Michigan State University has consistently failed to return items in their original condition, with numerous reports of damages, losses, theft, and overall mishandling.
Recent Reviews Mention...
“Every single item came back damaged.”
“stuff was not returned”
“my items were stolen”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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