DMS Moving Systems, Inc. is an industry leader with over 60 years of experience providing a full range of relocation and transportation logistics services to customers across the nation. Based in Canton, MI, it offers innovative solutions and personalized service on any type of relocation, including residential, corporate, military, interstate, and international moves. If you're considering a move somewhere in close proximity, like Ann Arbor, MI, you'll find them ready to assist. They can help you if you need specialized and dock-to-dock transportation, temporary or long-term storage, warehousing and distribution services, and government personnel relocation. DMS Moving Systems is driven by strong moral principles in putting their customers first, no matter what. This company has the resources to help you overcome any moving challenge, efficiently and affordably, anywhere in the world.
DMS Moving Systems, Inc.
About DMS Moving Systems, Inc.
Additional Cities Served: Warren, Sterling Heights, Ann Arbor, Dearborn, Livonia, TroyShow More >
Moving Services
- Home Moving (including local, long distance, and interstate)
- Corporate Relocation
- Commercial Services
- Warehousing & Distribution
- Storage
Not Authorized
for Interstate Moves
Last Checked: 09/27/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of DMS Moving Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
DMS Moving Systems, Inc. generally receives high praise for its professional and efficient service, with many customers expressing exceptional satisfaction and recommending the company, despite a few reports of lost and broken items as well as unsatisfactory customer service from some individuals.
Recent Reviews Mention...
“lost a number of my items”
“DMS far exceeded expectations”
“Dms moving is the pinnacle of all moving companies”
2. Punctuality
Nationwide Average: 8.07/10
DMS Moving Systems, Inc. has received high praise for consistently meeting schedules and delivering on-time services, albeit with a couple of instances where they were reported to be later than expected.
Recent Reviews Mention...
“met timing requirements and provided timely updates”
“crew showed up right on time”
“Move hit aggressive timelines”
3. Affordability
Nationwide Average: 7.69/10
DMS Moving Systems, Inc. generally offers reasonable and competitive prices, though there has been an instance of dissatisfaction with additional charges.
Recent Reviews Mention...
“actual cost was lower than the quote”
“price was fair”
“The price was reasonable”
4. Communication
Nationwide Average: 7.53/10
DMS Moving Systems, Inc. generally receives positive feedback for attentive and responsive service, though there are a few reports of poor communication and customer service issues.
Recent Reviews Mention...
“the driver was unable to locate items”
“provided regular updates and answered all questions”
“Chelsea kept us updated and informed”
5. Stick to Prices
Nationwide Average: 5.99/10
DMS Moving Systems, Inc. is generally reliable, often providing accurate estimates and honoring not-to-exceed quotes, though there have been instances of unexpected costs and dissatisfaction regarding monetary compensation.
Recent Reviews Mention...
“gave a not-to-exceed quote and stuck to it”
“quote was accurate and fair”
“Estimate was very close to the actual cost”
6. Speed
Nationwide Average: 8.58/10
DMS Moving Systems, Inc. generally receives praise for quick and efficient moves, professionalism, and the ability to handle large items swiftly, although there have been isolated complaints regarding time management and rushing.
Recent Reviews Mention...
“quick and efficient move”
“were professional, quick”
“the move was fast”
7. Friendliness
Nationwide Average: 8.91/10
DMS Moving Systems, Inc. generally receives high praise for their pleasant, professional, and respectful interactions, despite a few instances of perceived rudeness.
Recent Reviews Mention...
“extremely pleasant to work with”
“great people”
“Best movers around and very professional”
8. Will Hire Again
Nationwide Average: 8.18/10
DMS Moving Systems, Inc. receives predominantly strong endorsements from clients who express high satisfaction and repeated intent to use their services, though a few customers have stated they would not hire the company again.
Recent Reviews Mention...
“would definitely not hire again”
“would definitely recommend DMS”
“will never use anyone else, always bring me back”
9. Professionalism
Nationwide Average: 8.31/10
DMS Moving Systems, Inc. is frequently praised for their professionalism throughout the moving process, with numerous positive remarks about the crew’s efficient, conscientious, and hardworking behavior, despite a few critiques of unprofessional conduct.
Recent Reviews Mention...
“very unprofessional”
“very professional throughout the process”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
DMS Moving Systems, Inc. shows a polarizing performance with instances of excellent problem resolution and customer satisfaction, yet equal occurrences of refusal to acknowledge and rectify customer complaints and damages.
Recent Reviews Mention...
“refused to reimburse for missing items”
“handled winter storm smartly”
“Addressed an oversight to my satisfaction”
11. Precision & Care
Nationwide Average: 8.01/10
DMS Moving Systems, Inc. has received mixed reviews, with a prevalence of high satisfaction for their attentiveness and conscientiousness in protecting client possessions, though there are noteworthy mentions of missing and damaged items causing concern among some customers.
Recent Reviews Mention...
“items went missing”
“very careful with belongings and the house”
“took great care with all our belongings”
Great Crew Members
Richard Muckle, Tony, Chelsea | handled the quote, moving process, and communication excellently |
Chelsea, Luke | kept us updated, were professional and pleasant |
Greg, Rob, Aaron | provided fantastic packing service and were great to work with |
Mark Balazs, Eddie Seward, Scotty Spiker, Leroy Allen, Tim Scott | great day with them, offered lunch |
Nick, Mark | Nick made me feel confident, Mark facilitated the move well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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