Bos Moving & Service is a premier moving company in Commerce Township, MI that has served many satisfied customers in the Tri-County area for over 30 years. If you're looking for movers in Grand Rapids, MI, it's worth to take a glance. Family-owned since 1982, it specialises in residential and commercial moves and packing services, helping people relocate across town or across the state with ease. Bos Moving & Service has handpicked workers professionally trained to handle your belongings safely and with respect. They will come to your home or office with the right equipment for the job and take care of everything, so you don’t have to worry about anything. Bos Moving & Service is licensed by the state of Michigan and fully insured for your protection. It offers competitive rates and free on-site estimates.
Bos Moving & Service
About Bos Moving & Service
Additional Cities Served: Grand Rapids, Warren, Flint, Livonia, Troy, WestlandShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Relocation Specialist
- Packing Services
- Full Service Movers
- Household Furniture
- Appliances
- Apartments
- Antiques
- Piano Moving Service
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bos Moving & Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bos Moving & Service is generally perceived as providing excellent service, with numerous customers praising their professionalism, efficiency, and friendliness, despite a few critical reviews about service and experience.
Recent Reviews Mention...
“Karie and office staff were friendly and helpful”
“Danny and Angel did a terrific job moving furniture.”
“quick and efficient service”
2. Punctuality
Nationwide Average: 8.07/10
Bos Moving & Service generally receives positive feedback for being on time, though there are several mentions of delays and late arrivals which somewhat tarnish their punctuality record.
Recent Reviews Mention...
“they were timely”
“called and arrived within the scheduled time window”
“the moving guys are on time”
3. Affordability
Nationwide Average: 7.69/10
Bos Moving & Service generally offers competitive and reasonable pricing, with many customers acknowledging prices lower than the competition and estimates, though a few have experienced unexpectedly higher charges than quoted.
Recent Reviews Mention...
“prices have always been better than the competition”
“quick movers at a great value”
“total price came out lower than estimate”
4. Communication
Nationwide Average: 7.53/10
Bos Moving & Service generally receives positive remarks for being responsive and professional, with staff praised for helpfulness and proactive check-ins, though there are isolated reports of rudeness, unprofessionalism, and communication breakdowns that detract from an otherwise commendable reputation in that area.
Recent Reviews Mention...
“Office staff was very helpful”
“called to inform they were on their way”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Bos Moving & Service has a mix of customer experiences with most feeling satisfied with pricing consistency while a significant minority faced issues with prices being higher than quoted.
Recent Reviews Mention...
“took long breaks to add more time to the clock”
“price came out lower than estimate”
“Had no hidden costs”
6. Speed
Nationwide Average: 8.58/10
Bos Moving & Service is generally praised for their quick and efficient service, though a few customers have reported issues with delays and the time taken to complete moves.
Recent Reviews Mention...
“the move was quick”
“loaded and moved quickly”
“they really hustle and get things done”
7. Friendliness
Nationwide Average: 8.91/10
Bos Moving & Service overwhelmingly receives praise for their polite, professional, and personable staff, though a few instances of inappropriate and rude behavior were noted.
Recent Reviews Mention...
“Crew was nice”
“Polite and efficient in their work.”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bos Moving & Service generally receives strong endorsements, with numerous customers expressing high satisfaction and a strong intention to use their services again, though there are some who have had negative experiences and would not consider rehiring.
Recent Reviews Mention...
“Very happy with Bos”
“would recommend Bos for any moving job.”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bos Moving & Service generally receives high praise for the polite, efficient, and professional conduct of their team, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Crew was nice which suggests professionalism”
“very professional in handling heavy items”
“efficient, professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Bos Moving & Service receives mixed feedback, with some customers praising their efforts to go above and beyond while others criticize them for dishonesty, unfulfilled promises, and a general lack of effort to resolve issues or compensate for damages.
Recent Reviews Mention...
“did not admit to damaging items”
“owner perceived as dishonest”
“demonstrated dishonesty, did not rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Bos Moving & Service has received predominantly positive feedback for their attentiveness and careful handling, though there have been a few notable instances of damage and dissatisfaction.
Recent Reviews Mention...
“Nothing was damaged and walls remained untouched”
“handled glass dining table and marble pedestals with care”
“took care with our items”
Customer Insights
Local Move Duration: 4.25 hours from 22 reviews
Great Crew Members
Karie | Karie was very friendly and helpful |
Danny, Angel | Polite and efficient in their work. |
Kevin, Eric, Derick | were very pleasant and professional |
Steve, AJ | were amazing, took care with our items |
Don, Joe, Kyle | were fun, worked well together, eager to accommodate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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