As a local Dearborn, Michigan moving company, This Side Up Moving Company LLC values community and customer service above all else. Its professional movers are conscientious in handling your things and will do the job efficiently. Best of all, This Side Up Moving Company LLC offers highly competitive rates without sacrificing quality. That’s one of the reasons it has many repeat customers and referrals. Another reason is that it’s very accommodating to your needs. This Side Up Moving Company LLC has helped many residents of Dearborn with other labor services such as furniture rearrangement and helping out with assembly or installation. It’s also available to help you out in an emergency. If you need to find movers in Detroit, MI, you can depend on This Side Up Moving Company LLC to pull through for you even if you’re facing the challenge of a last-minute move.
This Side Up Moving Company LLC
About This Side Up Moving Company LLC
Additional Cities Served: Warren, Sterling Heights, Dearborn, Livonia, Troy, WestlandShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of This Side Up Moving Company LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
This Side Up Moving Company LLC receives mixed reviews but leans towards negative experiences, with praise for their efficiency and recommendations by some, contrasted by numerous reports of unprofessionalism, no-shows, and poor service by others.
Recent Reviews Mention...
“Al and crew did amazing”
“worst experience with moving company”
“would use them again”
2. Punctuality
Nationwide Average: 8.07/10
This Side Up Moving Company LLC predominantly struggles to arrive on time and maintain effective communication, as evidenced by numerous reports of being late or not showing up without notice.
Recent Reviews Mention...
“showed up 7 hours later”
“They did not show up at all.”
“Did not show up as scheduled and did not communicate.”
3. Affordability
Nationwide Average: 7.69/10
This Side Up Moving Company LLC is highly praised for being significantly cheaper than competitors and offering great prices, though there have been isolated complaints about pricing changes during service.
Recent Reviews Mention...
“cheaper than the competition by about $1,500”
“price was competitive and better than all other quotes”
“price was very competitive”
4. Communication
Nationwide Average: 7.53/10
This Side Up Moving Company LLC seems to struggle significantly, with numerous reports of ignored calls and texts, poor handling of issues, and failure to communicate effectively, despite a few instances of positive interactions highlighting good customer skills and professionalism.
Recent Reviews Mention...
“had to call to confirm multiple times”
“Had to call them over and over, poor communication.”
“Did not respond to calls or texts and provided excuses.”
5. Stick to Prices
Nationwide Average: 5.99/10
This Side Up Moving Company LLC appears to frequently struggle with honoring their initial quotes, often leading to increased charges, though there are a few instances where they have successfully met their original pricing commitments.
Recent Reviews Mention...
“hiked the price up by the end”
“promised and delivered on the quoted price”
“no mention of price deviation”
6. Speed
Nationwide Average: 8.58/10
This Side Up Moving Company LLC generally receives high praise for fast and efficient service, though it faces occasional significant delays or issues such as no-shows and unexpected charges.
Recent Reviews Mention...
“husband moved most of the boxes”
“moved 1500 sq feet in no time”
“they were fast”
7. Friendliness
Nationwide Average: 8.91/10
This Side Up Moving Company LLC receives high praise for the amiable and helpful demeanor of its team members, though a few instances of unprofessionalism slightly mar the otherwise stellar feedback.
Recent Reviews Mention...
“showed up with an attitude”
“Ali was rude.”
“very polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
This Side Up Moving Company LLC receives mixed feedback, with some customers expressing high satisfaction and future hire intentions, while a notable number of others indicate strong reluctance or refusal to employ their services again due to negative experiences.
Recent Reviews Mention...
“definitely recommend”
“would not hire again”
“would use them again”
9. Professionalism
Nationwide Average: 8.31/10
This Side Up Moving Company LLC experiences significant challenges, with numerous complaints about unprofessionalism balanced by a few instances of praised professional conduct.
Recent Reviews Mention...
“spent time on phone, unprofessional behavior”
“Unprofessional behavior mentioned.”
“Unprofessional during follow-up call.”
10. Conflict Handling
Nationwide Average: 4.07/10
This Side Up Moving Company LLC demonstrates a consistent unwillingness to repair damages, issue refunds, or follow through on promises of compensation, leading to dissatisfaction among its customers.
Recent Reviews Mention...
“ignored requests, did not fix issues”
“unwilling to repair or reimburse for damages”
“Refused to right any wrongs.”
11. Precision & Care
Nationwide Average: 8.01/10
This Side Up Moving Company LLC predominantly receives criticism for damaging items and property, despite a few instances of unscathed deliveries.
Recent Reviews Mention...
“everything moved is dirty, scratched or dented”
“few minor quality issues”
“everything nice being damaged”
Customer Insights
Hourly Minimum: 2.5 hours from 3 reviews
Local Move Duration: 2.5 hours from 9 reviews
Great Crew Members
Al | Al was awesome |
Al | Al explained the process and charges very well |
Ali, Tae, Cortez | Ali, Tae, and Cortez are awesome |
Ali | did a great job in moving process |
Ali | Ali was extremely courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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