Bellhop Moving is a federally regulated brokerage with a nationwide network of moving labor and transportation providers. If you’re looking to move in and around Metro Detroit, this company can help you find the right fit for your needs. It is dedicated to providing an easy, seamless moving experience for everyone, from homeowners and small businesses to Fortune 500 companies. Known for its transparent pricing, customizable service options, and user-friendly online booking platform, you can get a free quote in a matter of minutes. With over 300,000 moves completed and an average rating of 4.8 stars on over 20,000 customer reviews, Bellhop Moving is one of the nation’s most trusted and customer-focused moving brokers. It has been assisting in relocations in Detroit, MI for over a decade, and its experience is evident in every move it performs.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Warren, Livonia, Westland, Farmington Hills, Southfield, Dearborn HeightsShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- LaborOnly Moving
- Local Moving
- Long Distance Moving
- Hourly Labor
- Last Minute Moving
Have feedback for Bellhop Moving?
Error. Please try again later.
Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving has mixed reviews with numerous customers experiencing significant issues, while a substantial fraction praises their service, highlighting professional, efficient, and satisfactory moving experiences.
Recent Reviews Mention...
“attempted to book but encountered problems both times”
“Trash company left me high and dry.”
“charged me more than double and damaged my items”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving shows a polarized performance with numerous instances of delays and no-shows balanced by an equally strong number of instances where they were commended for being on time.
Recent Reviews Mention...
“no movers in sight, they did not arrive in the scheduled window”
“Canceled at the time they were supposed to be here.”
“took nearly 9 hours instead of 4”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving is largely criticized for issues like failing to apply discounts and charging significantly more than expected, despite a few customers finding the service to be affordable.
Recent Reviews Mention...
“never applied the Groupon, charged me more than double”
“discount laughable given the lack of service”
“was charged extra 1000$”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving has mixed reviews, with numerous clients dissatisfied with responsiveness and service, while others praise the team's professionalism and effective communication.
Recent Reviews Mention...
“no phone call update and poor response from customer service”
“Left me high and dry with zero help.”
“gave me the runaround via phone and email”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving generally struggles, with numerous reports of charging more than initial estimates, despite a few instances of transparency and fairness.
Recent Reviews Mention...
“ended up charging me more than double what agreed on”
“reservation not honored, unprofessional handling”
“charged extra without clear reason”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving receives mixed reviews, with numerous customers highlighting their efficiency and quickness, while a significant number express dissatisfaction with delays and longer-than-expected move times.
Recent Reviews Mention...
“4 hours turned into nearly 9”
“it's taking over 2 hours for 13 pieces”
“spent 6 hours loading due to delays”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving overwhelmingly receives praise for their courteous, professional, and personable team, with isolated criticisms not significantly impacting their overall positive reputation.
Recent Reviews Mention...
“agent was indifferent to my situation”
“very nice and soooo helpful”
“Team was very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving receives extremely polarized feedback, with a significant portion of customers expressing strong dissatisfaction and a refusal to rehire, while an equally vocal group praises their service and expresses eagerness to hire them again for future moves.
Recent Reviews Mention...
“will never again book with Bellhop”
“Do yourselves a favor and find a real company.”
“I am livid and would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving has received mixed feedback, with numerous reports of unprofessional behavior countered by many customers experiencing highly professional and efficient service from the team.
Recent Reviews Mention...
“very unprofessional agents”
“poor management impacted professional conduct.”
“The movers were inexperienced and no leadership”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving appears to consistently fail in addressing and compensating for damages and grievances, often ignoring or inadequately responding to customer complaints and claims.
Recent Reviews Mention...
“never sent the reimbursement form they said they would”
“did not address worker injuries well.”
“only offered $168 for severe damages”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving exhibits a mixed performance with numerous reports of damage and careless handling, albeit complemented by several instances of meticulous and thoughtful item treatment.
Recent Reviews Mention...
“my furniture was damaged”
“Multiple items and walls were damaged”
“furniture was knicked and scratched”
Customer Insights
Local Move Duration: 7.5 hours from 4 reviews
Great Crew Members
| Gary | coordinated well despite company's failures |
| Ramone, Myles, Alex | super professional and made moving fun |
| Aaron, Dave | The team of Aaron and Dave were great |
| James, Austin, Jaraad, Ramone | James was a great leader, others were great to chat and had great attitude |
| James, Mike | professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Bellhop Moving
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Detroit Moving Services
Nearby Cities
