D & D Moving & Storage Company is a locally-owned and operated business that offers efficient and reliable moving and storage services. They provide professional, friendly assistance with an emphasis on transparency in pricing and quality service. Based in Detroit, MI, D & D operates out of a single brick and mortar location and hires locally, ensuring accessibility and accountability to customers. Their storage facility offers a secure indoor warehouse with units ranging from 5x5 to 10x20 at affordable prices. The company differentiates itself with its same-day moving service availability and commitment to serving the local community.
D & D Moving & Storage Company
About D & D Moving & Storage Company
Additional Cities Served: Flint, Troy, Westland, Southfield, Pontiac, Royal OakShow More >
Moving Services
- Cheap moving services
- Local moving services
- Sameday moving service
- Affordable packing materials
- Secure storage services
- Fullservice storage facility
- First month free storage with move
- Commercial and office storage options
- 2 movers for $135/hr
- 3 movers for $165/hr
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of D & D Moving & Storage Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
D & D Moving & Storage Company generally receives high praise for their service and responsiveness, despite some significant complaints about damage and missing items.
Recent Reviews Mention...
“did an amazing job”
“amazing job with the whole service”
“great customer service”
2. Punctuality
Nationwide Average: 8.07/10
D & D Moving & Storage Company generally maintains a timely schedule, with most reviews highlighting their prompt response and arrival, though there is mention of occasional lapses.
Recent Reviews Mention...
“showed up an hour late”
“arrived on time”
“responded promptly and showed up as scheduled”
3. Affordability
Nationwide Average: 7.69/10
D & D Moving & Storage Company generally offers reasonable prices, although there have been instances of unexpected costs and perceptions of high prices.
Recent Reviews Mention...
“Affordable and flexible”
“charged more than quoted, very expensive”
“expressed the service was a bit pricey”
4. Communication
Nationwide Average: 7.53/10
D & D Moving & Storage Company has mixed feedback with some customers praising their responsiveness and clear communication, while others experienced negative interactions such as unprofessional behavior and delayed responses.
Recent Reviews Mention...
“Damen provided excellent communication.”
“great customer service”
“never heard from them again”
5. Stick to Prices
Nationwide Average: 5.99/10
D & D Moving & Storage Company consistently fails to honor their initial quotes, often significantly increasing prices post-agreement.
Recent Reviews Mention...
“changed the price unexpectedly”
“requested payment without an invoice”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
D & D Moving & Storage Company generally provides quick and efficient service, with most customers appreciating their promptness and effort to deliver the same day, though there are isolated complaints about longer-than-expected moving times.
Recent Reviews Mention...
“made my move easy and simple”
“move was quick and efficient”
“handled the move in minutes”
7. Friendliness
Nationwide Average: 8.91/10
D & D Moving & Storage Company generally provides a pleasant and professional service, notwithstanding a few instances of unprofessional behavior.
Recent Reviews Mention...
“Team is super and friendly.”
“interaction was extremely unfriendly”
“attempted to argue with my mother”
8. Will Hire Again
Nationwide Average: 8.18/10
D & D Moving & Storage Company appears to have mixed feedback, with a significant portion of customers expressing dissatisfaction and refusal to rehire, while another distinct group has had positive experiences leading to strong endorsements for future engagements.
Recent Reviews Mention...
“would hire again”
“would definitely use their service again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
D & D Moving & Storage Company has mixed reviews, with instances of unprofessionalism contrasted by several customers citing professional and courteous behavior.
Recent Reviews Mention...
“conducted themselves professionally”
“Team conducted themselves professionally.”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
D & D Moving & Storage Company generally shows insufficient effort to address and correct issues, despite an occasional instance of exceeding expectations related to customer service.
Recent Reviews Mention...
“didn't correct the issue of missing storage”
“did not attempt to right any wrongs”
“unwilling to adhere to agreed terms”
11. Precision & Care
Nationwide Average: 8.01/10
D & D Moving & Storage Company has received mixed reviews, with some customers reporting damage and missing items, while others praised the company for careful delivery without any damage.
Recent Reviews Mention...
“bubble wrapped expensive stuff, everything intact”
“items were broken and walls damaged”
“careful with our furniture”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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