Based in Detroit, Liberty Moving & Storage LLC specializes in residential and commercial moves, providing both local and long-distance Detroit, MI moving services. Boasting over 15 years of combined experience, their team of professionals ensures an easy and worry-free move. Not only do they provide the highest protection for your belongings, they are licensed and insured. The company stands out with its superb service, offering unbeatable rates compared to larger moving companies and a promise of no hidden fees. Services offered by Liberty Moving & Storage include packing, boxing, and heavy lifting, catering to moves within the same neighborhood or across state lines.
Liberty Moving & Storage LLC
About Liberty Moving & Storage LLC
Additional Cities Served: Warren, Sterling Heights, Livonia, Troy, Westland, PontiacShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Licensed & Insured
- Unbeatable Rates
- Trained & Professional
- Get Your Free Quote
- Residential and Commercial Movers
- No hidden fees
- Packaging and Transporting Services
- Experienced Movers
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Liberty Moving & Storage LLC?
Error. Please try again later.
Summarized Review of Liberty Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Liberty Moving & Storage LLC is overwhelmingly criticized for poor service, including breaking belongings, rudeness, and unreliability, despite one instance of meticulous care for a valuable item.
Recent Reviews Mention...
“they got the job done professionally”
“very happy with the entire process”
“they broke a lot of my daughter's things”
2. Punctuality
Nationwide Average: 8.07/10
Liberty Moving & Storage LLC generally struggles with being on time and maintaining scheduled appointments, though there is a rare instance of timely arrival.
Recent Reviews Mention...
“they were late coming to move”
“they were on time”
“came out last minute”
3. Affordability
Nationwide Average: 7.69/10
Liberty Moving & Storage LLC is viewed negatively by customers due to unexpected fees, significant price changes from initial quotes, and generally high costs, with only a single mention of being cheaper than alternatives.
Recent Reviews Mention...
“more than fair pricing”
“tried to charge an unexpected long walk fee”
“reasonable prices”
4. Communication
Nationwide Average: 7.53/10
Liberty Moving & Storage LLC is criticized for ineffective interaction, lack of responsiveness, poor follow-up, and dismissiveness, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“eager and patient in answering questions”
“the owner patronizes on the phone”
“owner is awesome and very professional”
5. Stick to Prices
Nationwide Average: 5.99/10
Liberty Moving & Storage LLC has a significant track record of not honoring their initial quotes, incorporating unexpected fees, and overall not being transparent about the cost of their services.
Recent Reviews Mention...
“stapled a contract to the start time sheet unexpectedly”
“does not honor contracts or quoted prices”
“no hidden fees or cost”
6. Speed
Nationwide Average: 8.58/10
Liberty Moving & Storage LLC has overwhelmingly negative feedback, with customers experiencing significant delays, such as excessively long moving times and slow responses.
Recent Reviews Mention...
“charged for time not used”
“they were quick”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Liberty Moving & Storage LLC is criticized for having disrespectful and aggressive staff, including out-of-shape movers and an owner with a poor attitude, all of whom acted unfavorably and showed irritation during the moving process.
Recent Reviews Mention...
“pleasant and professional”
“one mover was disrespectful and aggressive”
“Movers were extremely nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Liberty Moving & Storage LLC overwhelmingly receives negative feedback, with the vast majority of customers expressing that they would not use or recommend their services again.
Recent Reviews Mention...
“would highly recommend them and absolutely use them again”
“will call on them again, FOR SURE”
“would not hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Liberty Moving & Storage LLC faces severe criticism for unprofessional behavior, including complaints about the owner and crew, with a rare positive mention of professional conduct by young men.
Recent Reviews Mention...
“they were professional”
“pleasant and professional”
“unprofessional behavior from the crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Liberty Moving & Storage LLC consistently fails to make amends for their mistakes, including financial issues, damages, and unfulfilled promises to rectify problems.
Recent Reviews Mention...
“no attempt to right any wrongs mentioned”
“unwilling to rectify financial issues”
“promised to fix but never did”
11. Precision & Care
Nationwide Average: 8.01/10
Liberty Moving & Storage LLC has received overwhelmingly negative feedback, with customers reporting damaged belongings and disrespectful treatment of their items.
Recent Reviews Mention...
“no damage to my walls, floors, or doors”
“disrespectful and threw belongings onto the truck”
“made sure all my things were well prepared”
Customer Insights
Local Move Duration: 6.5 hours from 4 reviews
Great Crew Members
Terrance, Nassir | pleasant and professional from the moment they arrived |
Damian | Did our house and condo move in the same day |
Damien | extremely professional, honest, and patient |
Damian | answered calls promptly and very polite with our items |
Cooper | Mr. Cooper and his team were impressive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Liberty Moving & Storage LLC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Detroit Moving Services
Nearby Cities