Liberty Moving & Storage LLC

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MoversChevron RightMichiganChevron RightDetroitChevron RightLiberty Moving & Storage LLC
based on 444+ data points
Circle Info

About Liberty Moving & Storage LLC

Based in Detroit, Liberty Moving & Storage LLC specializes in residential and commercial moves, providing both local and long-distance Detroit, MI moving services. Boasting over 15 years of combined experience, their team of professionals ensures an easy and worry-free move. Not only do they provide the highest protection for your belongings, they are licensed and insured. The company stands out with its superb service, offering unbeatable rates compared to larger moving companies and a promise of no hidden fees. Services offered by Liberty Moving & Storage include packing, boxing, and heavy lifting, catering to moves within the same neighborhood or across state lines.

Moving Services

  • Local Moving
  • Long Distance Moving
  • Licensed & Insured
  • Unbeatable Rates
  • Trained & Professional
  • Get Your Free Quote
  • Residential and Commercial Movers
  • No hidden fees
  • Packaging and Transporting Services
  • Experienced Movers
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2802059

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Liberty Moving & Storage LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.79/10

Nationwide Average: 8.44/10

Comment Dots

Liberty Moving & Storage LLC is overwhelmingly criticized for poor service, including breaking belongings, rudeness, and unreliability, despite one instance of meticulous care for a valuable item.

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Recent Reviews Mention...

they got the job done professionally

very happy with the entire process

they broke a lot of my daughter's things

2. Punctuality

6.9/10

Nationwide Average: 8.07/10

Comment Dots

Liberty Moving & Storage LLC generally struggles with being on time and maintaining scheduled appointments, though there is a rare instance of timely arrival.

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Recent Reviews Mention...

they were late coming to move

they were on time

came out last minute

3. Affordability

7.35/10

Nationwide Average: 7.69/10

Comment Dots

Liberty Moving & Storage LLC is viewed negatively by customers due to unexpected fees, significant price changes from initial quotes, and generally high costs, with only a single mention of being cheaper than alternatives.

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Recent Reviews Mention...

more than fair pricing

tried to charge an unexpected long walk fee

reasonable prices

4. Communication

6.01/10

Nationwide Average: 7.53/10

Comment Dots

Liberty Moving & Storage LLC is criticized for ineffective interaction, lack of responsiveness, poor follow-up, and dismissiveness, leading to widespread dissatisfaction among customers.

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Recent Reviews Mention...

eager and patient in answering questions

the owner patronizes on the phone

owner is awesome and very professional

5. Stick to Prices

4.08/10

Nationwide Average: 5.99/10

Comment Dots

Liberty Moving & Storage LLC has a significant track record of not honoring their initial quotes, incorporating unexpected fees, and overall not being transparent about the cost of their services.

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Recent Reviews Mention...

stapled a contract to the start time sheet unexpectedly

does not honor contracts or quoted prices

no hidden fees or cost

6. Speed

6.97/10

Nationwide Average: 8.58/10

Comment Dots

Liberty Moving & Storage LLC has overwhelmingly negative feedback, with customers experiencing significant delays, such as excessively long moving times and slow responses.

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Recent Reviews Mention...

charged for time not used

they were quick

efficient

7. Friendliness

7.51/10

Nationwide Average: 8.91/10

Comment Dots

Liberty Moving & Storage LLC is criticized for having disrespectful and aggressive staff, including out-of-shape movers and an owner with a poor attitude, all of whom acted unfavorably and showed irritation during the moving process.

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Recent Reviews Mention...

pleasant and professional

one mover was disrespectful and aggressive

Movers were extremely nice

8. Will Hire Again

7.48/10

Nationwide Average: 8.18/10

Comment Dots

Liberty Moving & Storage LLC overwhelmingly receives negative feedback, with the vast majority of customers expressing that they would not use or recommend their services again.

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Recent Reviews Mention...

would highly recommend them and absolutely use them again

will call on them again, FOR SURE

would not hire them again

9. Professionalism

7.5/10

Nationwide Average: 8.31/10

Comment Dots

Liberty Moving & Storage LLC faces severe criticism for unprofessional behavior, including complaints about the owner and crew, with a rare positive mention of professional conduct by young men.

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Recent Reviews Mention...

they were professional

pleasant and professional

unprofessional behavior from the crew

10. Conflict Handling

2.28/10

Nationwide Average: 4.07/10

Comment Dots

Liberty Moving & Storage LLC consistently fails to make amends for their mistakes, including financial issues, damages, and unfulfilled promises to rectify problems.

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Recent Reviews Mention...

no attempt to right any wrongs mentioned

unwilling to rectify financial issues

promised to fix but never did

11. Precision & Care

6.6/10

Nationwide Average: 8.01/10

Comment Dots

Liberty Moving & Storage LLC has received overwhelmingly negative feedback, with customers reporting damaged belongings and disrespectful treatment of their items.

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Recent Reviews Mention...

no damage to my walls, floors, or doors

disrespectful and threw belongings onto the truck

made sure all my things were well prepared

Customer Insights icon

Customer Insights

Local Move Duration: 6.5 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Terrance, Nassirpleasant and professional from the moment they arrived
DamianDid our house and condo move in the same day
Damienextremely professional, honest, and patient
Damiananswered calls promptly and very polite with our items
CooperMr. Cooper and his team were impressive
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Liberty Moving & Storage LLC

Location
19001 E 8 Mile Rd, Eastpointe, MI, 48021
Phone
(800) 758-3097
Link
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