EZ Moving & Storage, established in 1994, is a veteran-owned and family-owned moving and storage company with over 27 years of experience. Based in Michigan, they serve the state and out-of-state locations east of the Mississippi, from Maine to Florida. Licensed, insured, and certified, the company offers local and out-of-state moving services for individual clients, families, and commercial clients. Additionally, they provide climate-controlled, secure, monitored storage units for short-term and long-term storage needs. If you are searching for Warren, MI movers, make sure to visit our parent page for a comprehensive list. EZ Moving & Storage is accredited with BBB, AMSA, and MMA, and has a state of Michigan license (MPSC27002) and Interstate Authority (USDOT706219, ICC415239).
EZ Moving & Storage
About EZ Moving & Storage
Additional Cities Served: Sterling Heights, Ann Arbor, Flint, Troy, Farmington Hills, Rochester HillsShow More >
Moving Services
- Local Moving Services
- OutofState Moving Services
- Storage Services
- ClimateControlled Storage Units
- Monitored Storage Units
- Record Storage and Records Management
- Affordable Storage Solutions
- ShortTerm Storage Options
- LongTerm Storage Options
- Free Storage Estimates
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of EZ Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
EZ Moving & Storage receives mixed reviews, with numerous customers praising their exceptional service, professionalism, and efficiency, while a significant fraction reports dissatisfaction due to issues like property damage, inefficiency, and poor customer service.
Recent Reviews Mention...
“terrible experience with significant property damage”
“professional, helpful, and friendly service”
“great rates and great customer service”
2. Punctuality
Nationwide Average: 8.07/10
EZ Moving & Storage generally receives commendation for being timely and communicating effectively, though they have experienced notable exceptions of significant delays and miscommunications.
Recent Reviews Mention...
“Greg was on time”
“ongoing updates as to timing”
“On time”
3. Affordability
Nationwide Average: 7.69/10
EZ Moving & Storage receives mixed feedback, with many customers finding their pricing reasonable and competitive, while a significant number report issues with high costs and charges exceeding initial quotes.
Recent Reviews Mention...
“great rates”
“second move took much longer with less items and cost more”
“accommodating budgetary limitations”
4. Communication
Nationwide Average: 7.53/10
EZ Moving & Storage received mixed feedback, with several customers praising the customer service and clear communication from specific staff members, while a significant number expressed dissatisfaction with unreturned calls, emails, and overall poor communication practices.
Recent Reviews Mention...
“failed to respond to communications”
“Never called back”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
EZ Moving & Storage often fails to adhere to their initial quotes, leading to several instances of significant discrepancies and unexpected charges.
Recent Reviews Mention...
“Initial estimate of 4.5 hours was met”
“paid 100% cost for 80% of the work”
“no compensation or discount provided despite issues”
6. Speed
Nationwide Average: 8.58/10
EZ Moving & Storage generally receives acclaim for their quick and efficient service, despite a few reports of prolonged moves for various reasons.
Recent Reviews Mention...
“intentionally prolonged the move for a higher bill”
“second move took 5 hours to pack the truck with less to move”
“operating like controlled wildfire”
7. Friendliness
Nationwide Average: 8.91/10
EZ Moving & Storage generally receives high praise for their polite, courteous, and professional staff, though there are a few reports of negative behavior.
Recent Reviews Mention...
“bullying antics and threatening behavior”
“they were very friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
EZ Moving & Storage witnesses a divisive stance among its clients, with a noticeable group expressing strong loyalty and satisfaction, evident in their eagerness to rehire and recommend, and a nearly equal faction voicing stark disapproval and vowing to never utilize their services again due to varying degrees of dissatisfaction.
Recent Reviews Mention...
“would never hire them again due to terrible experience”
“Never called back”
“can't count on them, indicating no intention to hire again”
9. Professionalism
Nationwide Average: 8.31/10
EZ Moving & Storage shows a mixed reception with strongly positive feedback highlighting the crew’s professionalism, efficiency, and helpfulness, countered by significant criticisms of unprofessional behavior, unpreparedness, and poor handling of belongings.
Recent Reviews Mention...
“unprofessional behavior from movers and owner”
“professional and helpful”
“professional and efficient service provided”
10. Conflict Handling
Nationwide Average: 4.07/10
EZ Moving & Storage overwhelmingly demonstrates a pattern of reluctance to address or resolve complaints and damages, despite a couple of instances where they made efforts to rectify issues to customer satisfaction.
Recent Reviews Mention...
“refused to take responsibility for damages”
“attempted no resolution for the incomplete job”
“did not address the reported damage”
11. Precision & Care
Nationwide Average: 8.01/10
EZ Moving & Storage has mixed reviews with instances of significant damages and losses alongside numerous accounts of meticulous and respectful handling of belongings.
Recent Reviews Mention...
“severe damage to furniture and a cherished piano”
“broke quite a few things”
“fixed a wobbly, fragile and sentimental jewelry chest”
Customer Insights
Local Move Duration: 8 hours from 8 reviews
Great Crew Members
Serg,David,Leo | Serg threatened me, David and Leo prolonged move and damaged items |
Greg | explained the process and gave moving advice |
Autumn,Greg,Dre,Z,Jamale | Autumn and Greg for exceptional management, Dre, Z, and Jamale for excellent service on the ground |
Raymone, Jack | Raymone and Jack made the moving experience great. |
Ray, Justin | phenomenal to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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