Lansing Junk Removal, based in Lansing, MI, is a locally-owned and operated business founded by Scott and Alicia Toupin. This company prides itself on being Mid-Michigan's trusted hauler, emphasizing a judgment-free, professional service. They provide a variety of services including junk hauling, business cleanouts, cleaning services after decluttering, estate cleanouts, removal of bulky items, and furniture rearrangement. An interesting aspect of their service is the repurposing of removed items through their Free, Cheap & Antique Store, which also supports local charities. Customers benefit from quick, efficient removals and an overall improvement in the quality of life post-service, making Lansing Junk Removal a commendable choice for local junk removal needs. The website information provided is coherent and detailed, giving a comprehensive description of the company's services, ethos, and operational details, thus it is useful for this task.
Lansing Junk Removal
Moving Services
- Junk Hauling
- Business Cleanouts
- Estate Cleanouts
- Big Bulky Items Removal
- Furniture Removal
- Furniture Rearranging
- Moving (Partnered with Kingsley Moving)
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lansing Junk Removal
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lansing Junk Removal is highly regarded for its professional, efficient, and friendly service, with overwhelming praise overshadowing a singular negative experience.
Recent Reviews Mention...
“Quick thorough service”
“excellent experience with moving service”
“recommend Lansing Junk Removal and have a favorable opinion”
2. Punctuality
Nationwide Average: 8.07/10
Lansing Junk Removal consistently calls ahead, keeps customers informed about their arrival, and is always on time, often arriving exactly when expected or even early, exemplifying their commitment to prompt service.
Recent Reviews Mention...
“arrived on time”
“they called ahead to indicate arrival time”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Lansing Junk Removal is uniformly appreciated for their very reasonable and competitive pricing, with only a singular mention of a high charge, illustrating widespread satisfaction with their cost-effectiveness and budget-conscious services.
Recent Reviews Mention...
“reasonably priced”
“price was reasonable”
“Their price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Lansing Junk Removal is highly praised for its customer service, including clear explanations, professionalism, courteous updates, ease of contact, and flexible scheduling.
Recent Reviews Mention...
“they called and explained about the company”
“very helpful over the phone”
“every interaction was professional”
5. Stick to Prices
Nationwide Average: 5.99/10
Lansing Junk Removal has received mixed feedback, with some customers appreciating their straightforward pricing while others have experienced unfair price adjustments and deviations from initial quotes.
Recent Reviews Mention...
“promised to barter but didn't adjust the price fairly”
“straightforward pricing”
“changed prices from the quoted ones”
6. Speed
Nationwide Average: 8.58/10
Lansing Junk Removal consistently delivers quick, efficient, and remarkably fast services, with numerous customers noting the swift removal and loading of items, often completing tasks within the hour.
Recent Reviews Mention...
“Quick service”
“done fast and efficiently”
“took very little time to load the truck”
7. Friendliness
Nationwide Average: 8.91/10
Lansing Junk Removal consistently earns praise for its courteous, friendly, and professional attitude, emphasizing the staff's kindness, personal touch, and overall amicable service.
Recent Reviews Mention...
“crew was friendly”
“they are courteous”
“employees were polite and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Lansing Junk Removal receives overwhelmingly positive feedback for its services, with nearly all customers expressing a strong desire to use their services again or recommend them to others, signaling high satisfaction and loyalty.
Recent Reviews Mention...
“would hire again based on a positive experience”
“would hire again”
“would certainly recommend and hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lansing Junk Removal consistently demonstrates outstanding professionalism in every interaction, characterized by their efficiency, helpfulness, and respectful attitude.
Recent Reviews Mention...
“crew was professional”
“The men were professional”
“guys were...professional”
Customer Insights
Cost: $ 416.00 from 3 reviews
Great Crew Members
Scott | Scott and team are highly trusted for top notch jobs |
Scott | Scott and his team were no judgement, worked quickly |
Scott | Scott and his team did great work |
Scott | especially grateful to Scott and his crew |
Scott | Scott was a pleasure to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
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- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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