Big Lake Movers is a professional full-service residential and commercial moving company serving Western Michigan. Founded a decade ago, the locally-owned and operated business has three locations, including one in Grand Rapids, MI that offers efficient relocation services across the Wolverine State. In addition to being fully licensed and insured, it prides itself on hiring a highly-experienced and local crew who can navigate every corner and street, ensuring all your possessions are protected and delivered on-time to your new destination. With competitive rates, Big Lake Moves eases your worries and guides you through every step of the moving process.
Big Lake Movers
Ranked Top 3 Best Movers in Grand Rapids, MI
Exceptional
based on 925+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Big Lake Movers
Additional Cities Served: Wyoming, Kentwood, Battle Creek, Muskegon, Holland, Allen ParkShow More >
Moving Services
- Residential Movers
- Commercial Movers
- Apartment Movers
- Moving Labor
- Local Moves
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Big Lake Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.61/10
Nationwide Average: 8.44/10
Big Lake Movers is highly recommended due to their professionalism, efficiency, and exceptional moving services, as reflected in numerous positive testimonials, though a couple of instances of dissatisfaction were noted.
Recent Reviews Mention...
“cannot recommend Big Lake movers enough”
“highly recommend Big Lake Movers”
“outstanding service during the move”
2. Punctuality
9.35/10
Nationwide Average: 8.07/10
Big Lake Movers consistently receives high praise for being on time, with numerous customers reporting that the moving crews were prompt, timely, and efficient, despite a couple of instances of lateness.
Recent Reviews Mention...
“Blue and Ray were punctual”
“Omar and Mari were prompt”
“Raymond and Imari were timely”
3. Affordability
9.7/10
Nationwide Average: 7.69/10
Big Lake Movers is highly regarded for offering exceptional value, significantly competitive and lower pricing compared to the competition, and has numerous reviews praising their reasonable rates and cost-effective services.
Recent Reviews Mention...
“Value is incredible”
“saved my wallet from having to replace my sofa”
“Good pricing”
4. Communication
8.94/10
Nationwide Average: 7.53/10
Big Lake Movers generally receives praise for exceptional responsiveness, clear and courteous interaction, and for being very friendly and efficient in their communications, although there have been a few notable instances of unresponsiveness.
Recent Reviews Mention...
“very responsive”
“understood instructions for piles immediately”
“communicate well”
5. Stick to Prices
8.6/10
Nationwide Average: 5.99/10
Big Lake Movers consistently meets or beats their estimated costs, often resulting in customers paying less than the expected amount.
Recent Reviews Mention...
“The estimate was spot on”
“came in at less than their estimate”
“Paid less than the quoted price”
6. Speed
9.87/10
Nationwide Average: 8.58/10
Big Lake Movers consistently receives high praise for their efficiency, with numerous clients impressed by the quick and professional moving services, often completing moves faster than anticipated.
Recent Reviews Mention...
“impressed at how quickly they worked”
“they were quick”
“worked hard to get everything inside in a timely manner”
7. Friendliness
9.69/10
Nationwide Average: 8.91/10
Big Lake Movers consistently receives praise for their professional, helpful, and courteous staff, though there was a singular mention of unprofessionalism and rudeness.
Recent Reviews Mention...
“professional, helpful, charismatic, respectful”
“professional, and respectful”
“Paul and Jeremiah were both kind and courteous”
8. Will Hire Again
9.45/10
Nationwide Average: 8.18/10
Big Lake Movers is overwhelmingly praised for their service and comes highly recommended by numerous customers, although there are a few instances of dissatisfaction.
Recent Reviews Mention...
“cannot recommend Big Lake movers enough”
“used them multiple times”
“would make my first big move a breeze again”
9. Professionalism
9.5/10
Nationwide Average: 8.31/10
Big Lake Movers consistently displays a high level of professionalism, with numerous clients praising the team's conduct as respectful, efficient, and overall professional, although a couple of reviews mention instances of unprofessional behavior.
Recent Reviews Mention...
“professional”
“always professional”
“professional, and respectful”
10. Conflict Handling
5.87/10
Nationwide Average: 4.07/10
Big Lake Movers has shown inconsistency, with several instances of exemplary problem-solving and happy customers, but also some significant cases where they failed to respond or adequately address issues.
Recent Reviews Mention...
“fit us into his schedule last minute”
“refused to respond or rectify the issue”
“owner promised to make things right but fell short”
11. Precision & Care
9.32/10
Nationwide Average: 8.01/10
Big Lake Movers has an overwhelmingly positive reputation for being careful and conscientious with belongings, though a few isolated incidents of damage have been reported.
Recent Reviews Mention...
“worked HARD and cared about our things”
“nothing broken during the move”
“took good care of our stuff”
Customer Insights
Local Move Duration: 2.75 hours from 17 reviews
Great Crew Members
| Mach, Nate, Omar, Paul, Jeremiah | BIG shout out to Mach and the movers |
| Blue, Ray | handled the move professionally and respected my time |
| J team | great pair and work extremely hard |
| Omar, Mari | Omar and Mari were prompt and quick |
| Amari, Blue | Amari and Blue did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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