Powell Relocation Group

Ranked Top 10 Best Movers in Grand Rapids, MI

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MoversChevron RightMichiganChevron RightGrand RapidsChevron RightPowell Relocation Group
Superb
based on 605+ data points
Circle Info

About Powell Relocation Group

Powell Relocation Group, founded in 1962, is a globally recognized and multi-award-winning moving company that believes quality does not need to cost more. It was among the first companies that corporations referred to for relocating employees and still continues to maintain affordable pricing when compared to any reputable mover in the US. With bases of operations in Grand Rapids, MI, and Houston, TX, it continues its grassroots beginnings as a local mover serving the upper Midwest and the Southwest. Powell Relocation Group utilizes modern equipment, special floor protection, and shrink wrap at no additional cost giving you peace of mind and value for your money.

Additional Cities Served: Wyoming, Kentwood, Portage, Muskegon, Holland, WalkerShow More >

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Moving Services

  • Residential Moving
  • Commercial Services
  • Corporate Relocation
  • International Moving
  • Logistic Services
  • Office Movers
  • Warehousing and Distribution
  • FF&E Final Mile Delivery
  • Local Moving
  • Long Distance Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

261884

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Grand Rapids, MI 2024 award
Top 10 Movers in Grand Rapids, MI 2023 award
Top 10 Movers in Grand Rapids, MI 2022 award
Top 10 Movers in Grand Rapids, MI 2021 award

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Summarized Review of Powell Relocation Group

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.55/10

Nationwide Average: 8.44/10

Comment Dots

Powell Relocation Group is overwhelmingly praised for their professionalism, friendly and competent staff, and exceptional moving experiences, with the vast majority of reviewers highlighting outstanding service and efficient, hassle-free relocations; however, a few isolated reports of dissatisfaction are noted.

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Recent Reviews Mention...

they did a great job with moving

Dawn and Dave made moving an easy and great experience

staff were very friendly and knowledgeable

2. Punctuality

8.88/10

Nationwide Average: 8.07/10

Comment Dots

Powell Relocation Group overwhelmingly receives praise for timely updates, on-schedule arrivals, and efficient coordination, despite a couple of instances of delayed delivery.

Reviews Mention icon

Recent Reviews Mention...

received updates until they arrived

movers were punctual

everything went on time or early

3. Affordability

7/10

Nationwide Average: 7.69/10

Comment Dots

Powell Relocation Group is generally perceived as offering competitive and cost-effective moving services, despite some isolated concerns regarding value for money.

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Recent Reviews Mention...

Competitively priced

very competitive and worth every penny

For the money paid, they could have helped more

4. Communication

9/10

Nationwide Average: 7.53/10

Comment Dots

Powell Relocation Group generally receives high praise for their responsiveness, proactive approach, and consistent updates throughout the moving process, although a few instances highlight concerns such as issues with parking, missing items, long waits for date confirmations, and subpar interactions with some staff members.

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Recent Reviews Mention...

Best customer service possible

received updates until they arrived

proactive with communications

5. Speed

9.55/10

Nationwide Average: 8.58/10

Comment Dots

Powell Relocation Group is consistently described as efficient and fast, with particular commendation for completing tasks, like packing and installation, in record time and often exceeding expectations.

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Recent Reviews Mention...

efficient and fast during the move

efficient

efficient in the move

6. Friendliness

9.67/10

Nationwide Average: 8.91/10

Comment Dots

Powell Relocation Group consistently receives praise for its professional, courteous, and exceptionally pleasant staff, who are recognized for being helpful, respectful, and creating a positive moving experience.

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Recent Reviews Mention...

Dawn and Dave are very professional

delivery person was quite pleasant

very friendly

7. Will Hire Again

9.51/10

Nationwide Average: 8.18/10

Comment Dots

Powell Relocation Group is overwhelmingly likely to be rehired by customers, as evidenced by numerous positive statements affirming their intention to use the company's services again, despite a couple of isolated instances of dissatisfaction.

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Recent Reviews Mention...

would definitely hire them again

would definitely hire Dawn and Dave again

outstanding team would definitely hire again

8. Professionalism

9.7/10

Nationwide Average: 8.31/10

Comment Dots

Powell Relocation Group consistently demonstrates exceptional professionalism and efficiency, with multiple affirmations of their friendly, organized, and hardworking staff, although there is a singular mention of unprofessional behavior towards industry partners.

Reviews Mention icon

Recent Reviews Mention...

Dawn and Dave were professional

delivery person was professional

showed professionalism and friendly attitude

9. Conflict Handling

6.9/10

Nationwide Average: 4.07/10

Comment Dots

Powell Relocation Group generally receives high praise for being accommodating and proactive in resolving issues, although there are a few instances where customers felt their concerns were not adequately addressed.

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Recent Reviews Mention...

held onto our belongings extra week when needed

guided me if there was any damage

will do whatever it takes to get the job done right

10. Precision & Care

9.46/10

Nationwide Average: 8.01/10

Comment Dots

Powell Relocation Group consistently receives high praise for their meticulous attention to detail and exceptional care in the moving process, though there have been rare instances of damage reported.

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Recent Reviews Mention...

very detailed and careful with all our items

very careful with moving everything

Handled belongings with utmost care and meticulousness

Great Crew Members icon

Great Crew Members

Dawn, DaveDawn and Dave made moving easy and great
Jakedelivery person was quite pleasant and professional
everyone in the staff, drivers and crewstaff, drivers, and crew were awesome
MitchellMitchell and his team did an outstanding job
Eric,Shawn,Julievery interested in meeting our needs and careful with furniture
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Powell Relocation Group

Location
4937 Starr St SE, Grand Rapids, MI, 49546
Phone
(616) 956-0900
Link
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