Rose Moving & Storage is a Michigan-based moving company with over 50 years of experience. They offer a range of moving services for household, corporate, and international moves, as well as office setup and installation services, and warehouse storage solutions. With locations in Canton, Grand Rapids, MI, and Belleville, Rose Moving operates in areas such as Ann Arbor, Brighton, Northville, and Perrysburg. As a partner with Allied Van Lines, they provide local, national, and international support. The company is known for its dedication to customer satisfaction, personalized service, and commitment to quality.
Rose Moving & Storage
About Rose Moving & Storage
Additional Cities Served: Grandville, East Grand Rapids, Ionia, Grand Haven, Grand Ledge, HastingsShow More >
Moving Services
- Local moving
- Longdistance moving
- State to state moving
- International moving
- Professional packing
- Loading and unpacking
- Corporate relocation
- Office furniture installations
- Warehouse and storage
- Doortodoor service in 42 countries
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Rose Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rose Moving & Storage generally garners positive feedback for their moving services, despite a small number of customers reporting negative experiences.
Recent Reviews Mention...
“great experience with this moving company”
“fantastic job on my move”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Rose Moving & Storage generally receives praise for being on time, though there are notable instances of significant delays and issues with timing.
Recent Reviews Mention...
“They were timely”
“The crew was on time”
“didn't deliver our things on time”
3. Affordability
Nationwide Average: 7.69/10
Rose Moving & Storage is generally perceived as expensive and not worth the cost, with multiple reports of overcharging and prices significantly higher than competitors, despite a few assessments of fair pricing.
Recent Reviews Mention...
“frustrating, expensive, and not worth it”
“we were overcharged beyond the quoted rate”
“cost was very close to what was initially estimated”
4. Communication
Nationwide Average: 7.53/10
Rose Moving & Storage generally receives praise for proactive and clear communication from many team members, though there are notable instances of unresponsiveness and rudeness from some representatives.
Recent Reviews Mention...
“They kept me informed, every step of the process”
“claims department/person very unresponsive”
“Judy was very responsive and reliable”
5. Stick to Prices
Nationwide Average: 5.99/10
Rose Moving & Storage generally maintains a high level of accuracy and honesty in their estimates, though some customers have reported significant discrepancies and issues with pricing and reimbursement.
Recent Reviews Mention...
“sent two reasonable quotes”
“minimal changes in fees”
“lied to us about reimbursement amount”
6. Speed
Nationwide Average: 8.58/10
Rose Moving & Storage receives mixed reviews, with many customers praising their exceptional speed and efficiency, while a notable few criticize their slow pace and tendency to take excessive breaks.
Recent Reviews Mention...
“All of the movers were exceptional”
“complained about stairs and moving difficulties”
“move took double the time than told”
7. Friendliness
Nationwide Average: 8.91/10
Rose Moving & Storage generally received high praise for their polite, professional, and kind customer interactions, though there were a few instances of complaints regarding rudeness and unprofessionalism.
Recent Reviews Mention...
“very professional and polite”
“they made us feel valued”
“pleasant to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Rose Moving & Storage appears to have overall positive feedback, with a majority expressing satisfaction and a strong inclination towards rehiring, notwithstanding a notable minority having had negative experiences.
Recent Reviews Mention...
“appreciated their help”
“pleasant experience”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Rose Moving & Storage receives predominantly positive feedback for their professionalism and polite demeanor, though a few instances of unprofessionalism and misconduct have been noted.
Recent Reviews Mention...
“very professional and polite”
“men were very professional”
“crew was...professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Rose Moving & Storage primarily shows a lackluster effort in addressing customer complaints and resolving damage or loss claims, despite a few instances of satisfactory action.
Recent Reviews Mention...
“claim is still pending after 6 months”
“Jesus made sure we had what we needed”
“only willing to give partial reimbursement after complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Rose Moving & Storage receives mixed feedback, with many customers praising their carefulness and attention to detail, while a significant number express dissatisfaction due to damages and careless handling.
Recent Reviews Mention...
“carefully loading and unloading our belongings”
“there were no damages”
“crew was...careful”
Customer Insights
Interstate Move Duration: 5 days from 3 reviews
Great Crew Members
Rich | lead mover was very professional |
Joel, Todd | Joel and Todd unloaded the entire truck |
Judy | Judy was very responsive and reliable |
Jim, Judith | Jim came to see me, then sent two reasonable quotes, Judy kept in contact |
Jesus, Rachel | Jesus went over and above, Rachel quick scheduling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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