Senior Moving Smarter helps elderly people move and makes hard decisions easier. Established in 2006, this family-owned and operated company based out of Grand Rapids, MI relieves clients of the burden of the moving process. They take excellent care of all possessions and support clients every step of the way. From creating a well-tailored moving plan and schedule, preparing the old home for the real estate market, sorting and packing all the boxes, to organizing the new property, they help seniors settle in comfortably. Whether it's a local or cross-country relocation, the Senior Moving Smarter team is extremely passionate about making their clients happy.
Seniors Moving Smarter
Good
based on 254+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Seniors Moving Smarter
Additional Cities Served: Wyoming, Kentwood, Muskegon, Walker, Norton Shores, GrandvilleShow More >
Moving Services
- Organizing, downsizing, & space planning
- Professional packing & moving
- Unpacking, settlingin & hanging artwork
- Prepping for the real estate market
- Moving with dementia
- Moving cross country
- Moving on short notice
- Highend furnishings
- Climatecontrolled storage
- Senior moving specialist
Awards
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Summarized Review of Seniors Moving Smarter
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.73/10
Nationwide Average: 8.44/10
Seniors Moving Smarter receives high praise for their professionalism, efficiency, and the excellence of their moving services, though there are a few critical voices regarding high costs and customer treatment.
Recent Reviews Mention...
“great job by movers”
“crew did an excellent job”
“Nick and Mike's professionalism and focus on getting the job done”
2. Punctuality
7.12/10
Nationwide Average: 8.07/10
Seniors Moving Smarter generally receives praise for being on time and accommodating schedules, although there are a few significant instances of tardiness and overbooking causing substantial delays.
Recent Reviews Mention...
“crew was on time”
“they were late.”
“not coming until 3 hours after they were booked”
3. Affordability
5.83/10
Nationwide Average: 7.69/10
Seniors Moving Smarter receives a mixed response, with some customers finding great value and others expressing concerns over high costs.
Recent Reviews Mention...
“price was well worth it”
“for the price, I cannot give a good review.”
“had to pay $4500 for two truck loads”
4. Communication
8.74/10
Nationwide Average: 7.53/10
Seniors Moving Smarter generally exhibits excellent and responsive interactions, with instances of clarity, helpfulness, and professionalism that overshadow the rare reports of negative experiences.
Recent Reviews Mention...
“Did not follow specific instructions despite clear communication.”
“excellent pre-move communication”
“helpful on phone and great follow up”
5. Stick to Prices
3.29/10
Nationwide Average: 5.99/10
Seniors Moving Smarter generally fails to maintain their initial quotes for customers with frequent additional charges, except for a singular instance of honoring the quoted price.
Recent Reviews Mention...
“charged me another 1000 than what they said”
“told we were going to get a discount but didn't”
“billed more than what was quoted”
6. Speed
9.05/10
Nationwide Average: 8.58/10
Seniors Moving Smarter receives consistent praise for their efficiency and ability to complete moves quickly and effectively.
Recent Reviews Mention...
“were very efficient”
“get the job done pretty quickly”
“worked hard and efficiently”
7. Friendliness
9.26/10
Nationwide Average: 8.91/10
Seniors Moving Smarter consistently demonstrates a high degree of courtesy, professionalism, and warmth in their interactions, underscored by numerous testimonials praising their polite, respectful, and compassionate approach, though there is a solitary mention of rudeness at the front desk.
Recent Reviews Mention...
“friendly and conversational”
“the movers were very polite”
“courteous, efficient mover”
8. Will Hire Again
8.65/10
Nationwide Average: 8.18/10
Seniors Moving Smarter receives overwhelming positive feedback for repeat service, with many customers expressing a desire to hire them again due to positive experiences, though there are a few notable instances of strong dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would hire the crew again”
“Would not hire again due to many issues experienced.”
9. Professionalism
9.35/10
Nationwide Average: 8.31/10
Seniors Moving Smarter consistently receives praise for their highly professional, respectful, and well-coordinated team that excels in providing professional assistance, anticipating needs, and maintaining high work ethics throughout the moving process.
Recent Reviews Mention...
“totally professional”
“"movers are professional"”
“professional and respectful”
10. Conflict Handling
5.69/10
Nationwide Average: 4.07/10
Seniors Moving Smarter generally demonstrates a commitment to addressing issues and ensuring customer satisfaction, despite occasional lapses in service delivery such as setup errors.
Recent Reviews Mention...
“Did not set up electronics as promised and made unpacking errors.”
“helped with downsizing in a sensitive manner”
“helped with downsizing in a sensitive manner”
11. Precision & Care
9.34/10
Nationwide Average: 8.01/10
Seniors Moving Smarter consistently receives praise for their meticulous attention in securing and protecting furniture and belongings, ensuring everything from cherished antiques to everyday items is moved without damage.
Recent Reviews Mention...
“took great care of the furniture and other goods”
“Careful with both cherished antiques and everyday furnishings”
“furniture was wrapped securely”
Great Crew Members
| Nick, Mike | outstanding work and friendly interaction |
| Marjo Stauffer | provided beautiful floor plans and represents her creative genius |
| Liz | Liz coordinated everything making it effortless |
| Liz | Liz was kind, professional, and understanding |
| Liz, Carl | respect their customers and treat like family |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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