UNITS Moving and Portable Storage of Grand Rapids
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Kentwood, Grandville, East Grand Rapids, Ionia, Grand Haven, Big RapidsShow More >
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Awards
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Summarized Review of UNITS Moving and Portable Storage of Grand Rapids
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage of Grand Rapids delivers exceptional service, characterized by professionalism, cleanliness, responsiveness, and a seamless, stress-free experience, highly commended by customers and especially noted for the outstanding contributions of team members like Kyle and Matt.
Recent Reviews Mention...
“Kyle did an amazing job”
“Great company”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage of Grand Rapids excels with consistent prompt delivery, pick-up, and on-time service, with specific commendations for employees like Kyle and Matt for their swift and timely actions.
Recent Reviews Mention...
“Kyle was prompt”
“prompt with delivery and pick-up”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage of Grand Rapids is highly regarded for its great value, with customers consistently noting its cheap prices and reasonable costs for the services provided.
Recent Reviews Mention...
“Very cheap prices”
“Way worth the extra few bucks”
“The unit was a great price”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage of Grand Rapids is consistently praised for their excellent communication, responsiveness, and the professional manner in which they handle customer inquiries and service.
Recent Reviews Mention...
“Great communication”
“Customer service and communication were superb”
“Great customer service”
5. Speed
Nationwide Average: 8.58/10
UNITS Moving and Portable Storage of Grand Rapids is highly praised for their quick navigation, parking, and work pace, particularly noting Kyle for his rapid service.
Recent Reviews Mention...
“expertly navigated and parked quickly”
“Kyle was fast”
“Kyle was fast”
6. Friendliness
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage of Grand Rapids is highly praised for their enthusiastic, polite, and professional team, with special mentions of Kyle and Mindi, emphasizing their exceptional customer service and teamwork.
Recent Reviews Mention...
“very friendly”
“workers had great enthusiasm”
“Thanks to Kyle for the awesome job”
7. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage of Grand Rapids receives overwhelmingly positive feedback, with customers frequently stating they would not only rehire but also highly recommend the company for future moving and storage needs.
Recent Reviews Mention...
“would hire 11 on the spot”
“Will certainly use them again in the future”
“I'll definitely be using these guys for any future needs”
8. Professionalism
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage of Grand Rapids consistently exhibits high levels of professionalism, with particular commendation for Kyle's expertise, enthusiasm, and efficient service, alongside the entire team's professional conduct and knowledge.
Recent Reviews Mention...
“Kyle had great knowledge and enthusiasm”
“Kyle was very professional”
“Kyle was very professional”
Great Crew Members
| Kyle | Kyle did an amazing job delivering |
| Kyle | great to work with |
| Mindi,Kyle | provided excellent service and communication |
| Kyle | Kyle had great knowledge and enthusiasm for his job |
| Kyle | Kyle had the unit set quickly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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