Moving can be a hassle, but Good Guys Moving & Services is here to make it easier. This Lansing, MI moving services company offers packing services, along with everything else you might need for your move including assistance with all the clean-up work. You'll even find that Good Guys Moving & Services is available for same-day appointments on some services. In addition to household goods, furniture, and appliances, the company also has moving experts who are experienced and skilled in moving pianos and other large, bulky, and heavy items. No matter where in the country you are headed next, Good Guys Moving & Services will always be ready and waiting to help get you moved and set up in your new home.
Good Guys Moving & Services
About Good Guys Moving & Services
Additional Cities Served: Battle Creek, East Lansing, Lansing, Harper Woods, Ionia, HowellShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Long-Distance Moving - State to State
- Piano Moving
- Heavy Items Moving
- Packing and After-Move Cleaning
- Furniture and Appliance Delivery
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Good Guys Moving & Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.22/10
Nationwide Average: 8.44/10
Good Guys Moving & Services is generally viewed as a professional and efficient moving service, receiving widespread praise for courteous and competent work, despite a few reports of poor experiences such as damage, additional charges, and negative customer service incidents.
Recent Reviews Mention...
“great job by movers”
“Broke my 75in flat screen”
“very pleased both times with the moving service”
2. Punctuality
7.51/10
Nationwide Average: 8.07/10
Good Guys Moving & Services generally receives positive feedback for being timely and efficient, although there are a few instances of them being late.
Recent Reviews Mention...
“the office staff have been friendly, timely and efficient”
“On time”
“guys showed up within their quoted timeframe”
3. Affordability
8.68/10
Nationwide Average: 7.69/10
Good Guys Moving & Services is generally perceived as offering reasonable, fair, and competitive pricing, with many customers finding their services to be a great value and more affordable than other companies, despite a few instances of dissatisfaction regarding cost-related service expectations.
Recent Reviews Mention...
“gave me a fair and reasonable quote”
“Reasonable price suggests good affordability”
“charged for unwanted extra mover”
4. Communication
6.24/10
Nationwide Average: 7.53/10
Good Guys Moving & Services displays a combination of extreme customer experiences, with numerous accounts of friendly and efficient interactions, but a significant portion of clients also report serious concerns over unresponsiveness and clarity issues.
Recent Reviews Mention...
“radio silence!!”
“now 100% RADIO SILENCE”
“office staff have been friendly”
5. Stick to Prices
4.81/10
Nationwide Average: 5.99/10
Good Guys Moving & Services receives mixed reviews, with several customers expressing dissatisfaction due to being charged for additional time or hours not agreed upon, while others praise the company for honesty and charging as quoted or even less.
Recent Reviews Mention...
“Multiple "promises" broken”
“”
“charged for extra time and mover not asked for”
6. Speed
8.79/10
Nationwide Average: 8.58/10
Good Guys Moving & Services generally receives praise for being highly efficient and prompt, although there are a few isolated complaints of slowness and inefficiency.
Recent Reviews Mention...
“got the job done quickly”
“described as very efficient”
“finished our move promptly”
7. Friendliness
8.69/10
Nationwide Average: 8.91/10
Good Guys Moving & Services generally receives praise for their courteous, polite, and engaging staff, though there are a few mentions of unprofessional behavior and bad attitudes.
Recent Reviews Mention...
“all of the movers and office staff have been friendly”
“guys were very easy to talk to”
“they are courteous”
8. Will Hire Again
7.8/10
Nationwide Average: 8.18/10
Good Guys Moving & Services generally receives high praise and strong recommendations from customers who express a strong intent to rehire, although there are a few who have had negative experiences and would not consider using their services again.
Recent Reviews Mention...
“would definitely hire again”
“I'm out a beautiful television set!!!”
“have not compensated me”
9. Professionalism
7.36/10
Nationwide Average: 8.31/10
Good Guys Moving & Services generally receives high praise for their conduct and efficiency, though there are isolated reports of rude, rushed, and unprofessional behavior.
Recent Reviews Mention...
“very professional service”
“crew was rude and rushed”
“very professional”
10. Conflict Handling
2.07/10
Nationwide Average: 4.07/10
Good Guys Moving & Services overwhelmingly receives negative feedback for their non-responsive or inadequate attempts at resolving customer issues, although there is at least one instance acknowledged where they were willing to address the problems at hand.
Recent Reviews Mention...
“no compensation and radio silence!!”
“have not compensated me”
“Took 30-60 days to respond to rectify the issue”
11. Precision & Care
7.12/10
Nationwide Average: 8.01/10
Good Guys Moving & Services receives mixed reviews, with numerous customers praising the meticulous and careful treatment of their belongings, while a notable minority report significant damages and mishandling of items.
Recent Reviews Mention...
“Broke my 75in Flat Screen TV”
“Broke my 75in flat screen”
“Handled all items well”
Customer Insights
Local Move Duration: 2 hours from 7 reviews
Great Crew Members
| Matt | went over and above, accommodating more than anticipated |
| Quincy | Quincy accommodated any schedule and charged less |
| Good Guys | they were courteous, professional and fast |
| Matt, Alex, Nico | made a challenging day much easier for us |
| Matt, Nikko, Travis | polite, professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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