Morse Moving and Storage
Additional Cities Served: East Lansing, Ionia, Mason, Albion, Hillsdale, St. JohnsShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Morse Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving and Storage has received a number of highly positive reviews praising their excellent service and professionalism, but there is a significant portion of extremely negative feedback highlighting terrible experiences, which raises concerns about consistency in service quality.
Recent Reviews Mention...
“great work by movers”
“best moving company I have ever dealt with”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving and Storage has a mixed reputation, with numerous reports of delays and late services counterbalanced by instances of on-time performance and prompt responses.
Recent Reviews Mention...
“they were able to move next day”
“stepped up to help move some tricky things same day”
“arrived promptly”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving and Storage appears to have divided customer experiences, with many praising its budget-friendly options and others criticizing it for unexpected high costs and poor value for the money.
Recent Reviews Mention...
“worked with my budget”
“affordable”
“pathetic service implies not affordable”
4. Communication
Nationwide Average: 7.53/10
Morse Moving and Storage has mixed reviews, with some customers praising the speedy, professional, and thorough communication provided by some team members, while a significant portion highlights major issues such as lack of responsiveness, poor customer service after signing the contract, and difficulties in obtaining important updates and addressing concerns.
Recent Reviews Mention...
“received a quote fast”
“Gary explained what they were to do”
“lack of responsiveness”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving and Storage overwhelmingly fails to honor their initial quotes, frequently charging customers unanticipated additional fees, thus negatively impacting customer trust and satisfaction.
Recent Reviews Mention...
“terrible record keeping implies did not stick to quotes”
“threatened to deny all claims if small amount not accepted.”
“tried to charge more money for storage”
6. Speed
Nationwide Average: 8.58/10
Morse Moving and Storage has received mixed feedback, with significant praise for their efficiency and quickness contrasted by substantial criticism regarding delays and slow service.
Recent Reviews Mention...
“worked with non-stop efficiency”
“quick and clean”
“loading took forever due to crew's lack of experience”
7. Friendliness
Nationwide Average: 8.91/10
Morse Moving and Storage generally receives positive feedback for their courteous and professional demeanor, despite a few reports of unprofessionalism and rudeness.
Recent Reviews Mention...
“they are friendly”
“super nice”
“Very kind and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Morse Moving and Storage receives a mix of strong loyalty and significant disapproval from its customers, highlighting a divide in customer experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“great job!”
9. Professionalism
Nationwide Average: 8.31/10
Morse Moving and Storage receives mixed reviews, with many customers praising the crew's professionalism and helpfulness, while a significant number of others report experiences of unprofessionalism, incompetence, and poor service.
Recent Reviews Mention...
“crew was very professional”
“terrible service implies unprofessional crew”
“Conducted themselves professionally, very helpful”
10. Conflict Handling
Nationwide Average: 4.07/10
Morse Moving and Storage overwhelmingly failed to address or rectify customer issues, despite a few isolated attempts to resolve problems.
Recent Reviews Mention...
“did not attempt to right a wrong”
“company refused to replace destroyed item, ignoring responsibility”
“haven't fixed the delayed delivery issue”
11. Precision & Care
Nationwide Average: 8.01/10
Morse Moving and Storage shows a polarizing performance with several customers praising their precautions and protective measures, while a significant number report experiences of careless handling resulting in damaged or lost items.
Recent Reviews Mention...
“Nothing broken”
“items were not handled with care due to crew's inexperience”
“took extra precaution when packing up our treasures”
Customer Insights
Cost: $ 7147.00 from 3 reviews
Local Move Duration: 10 hours from 4 reviews
Interstate Move Duration: 15 days from 11 reviews
Great Crew Members
| Eric, Ryan | Eric and Ryan did an awesome job!!! |
| Ben | flexible and stepped up to help same day |
| Dan | Deserve a raise for being exceptional workers |
| Gary,James | made my move smooth and care-free |
| Gary | Gary explained what to do and worked hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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