Your Friends provides a variety of professional and dependable moving options for both residential and commercial customers, catering to your unique moving needs. Whether you’re moving nearby or to the opposite side of town, its skilled movers will make short work of packing everything up and securing it for transport. And when it comes time for unpacking, Your Friends movers will take care not to scratch anything while arranging all those heavy items in your new home. This Lansing, MI moving company will even bring boxes along with packing paper, bubble wrap, tape, markers, and more so that you can start packing quickly.
Your Friends - Moving Services
Ranked Top 10 Best Movers in Lansing, MI
About Your Friends - Moving Services
Additional Cities Served: Battle Creek, East Lansing, Portage, Lansing, Grandville, OwossoShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Specialty Item Moving
- Packing Supplies
- Skilled Labor
Not Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Your Friends - Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Your Friends - Moving Services appears to be highly regarded for their exceptional care, professionalism, and efficiency in moving services, with overwhelmingly positive feedback for making moving experiences stress-free and commendable work, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“took very good care of my appliances”
“make moving stress-free and will continue to use their services”
“exceptional experience with moving company”
2. Punctuality
Nationwide Average: 8.07/10
Your Friends - Moving Services consistently showcased their commitment to timeliness and promptness, earning overwhelmingly positive feedback for being on time, communicating effectively, and even arriving early for scheduled moves.
Recent Reviews Mention...
“responded quickly”
“showed up on time”
“were on time as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Your Friends - Moving Services is overwhelmingly perceived as providing fair, reasonable, and highly competitive pricing, often described as cheaper than other services and commended for their great value.
Recent Reviews Mention...
“fair pricing”
“price was very reasonable”
“felt the quote was very fair”
4. Communication
Nationwide Average: 7.53/10
Your Friends - Moving Services consistently receives praise for excellent customer service, keeping clients informed and updated throughout their moving process with prompt and thorough communication.
Recent Reviews Mention...
“fantastic communication throughout the process”
“Mahad keep in contact with us every step of the way”
“kept me informed throughout the entire process”
5. Stick to Prices
Nationwide Average: 5.99/10
Your Friends - Moving Services generally receives praise for accurate and consistent pricing, with most customers reporting results that match or are better than initial estimates, though a few experienced inaccuracies.
Recent Reviews Mention...
“final price was as estimated”
“They kept to the estimates”
“finished job without incident in quoted time”
6. Speed
Nationwide Average: 8.58/10
Your Friends - Moving Services receives overwhelmingly positive feedback for their efficiency and swiftness during moves, with customers frequently highlighting their ability to complete moves quicker than expected and maintaining a brisk pace throughout the process.
Recent Reviews Mention...
“crew was very efficient”
“move my belongings in under the projected amount of time”
“moved at an insane speed”
7. Friendliness
Nationwide Average: 8.91/10
Your Friends - Moving Services consistently demonstrates exceptional courtesy, professionalism, and an eagerness to please, as reflected by numerous customer experiences describing the team as personable, compassionate, respectful, and enjoyable to work with.
Recent Reviews Mention...
“team was not only friendly”
“professional, personable, hard working, and reliable”
“very compassionate about their business”
8. Will Hire Again
Nationwide Average: 8.18/10
Your Friends - Moving Services overwhelmingly receives strong recommendations from clients who consistently express a high intent to rehire and refer them, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“very patient with me”
“will continue to use their services”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Your Friends - Moving Services consistently receives recognition for their efficiency, courteousness, and hardworking attitude, with nearly all reviews highlighting the professional standards maintained throughout their moving operations.
Recent Reviews Mention...
“professional, personable, hard working, and reliable”
“helpful and went the extra mile”
“very professional and love what they do”
10. Conflict Handling
Nationwide Average: 4.07/10
Your Friends - Moving Services generally demonstrates a strong commitment to rectify issues, evidenced by accommodating last-minute changes and swiftly resolving damages, despite isolated incidents where they may have denied responsibility.
Recent Reviews Mention...
“accommodated rescheduling less than 24 hours before the move”
“denied damaging furniture instead of resolving”
“Joe went above and beyond to rectify”
11. Precision & Care
Nationwide Average: 8.01/10
Your Friends - Moving Services generally receives high praise for their conscientious and careful approach to moving and protecting customers' belongings, though there have been isolated incidents of damage.
Recent Reviews Mention...
“very good care of my appliances”
“conscientious with my items”
“handled everything without any damages”
Customer Insights
Local Move Duration: 5.5 hours from 3 reviews
Great Crew Members
Mahad | true asset to the company |
Mahad | Mahad keep in contact every step of the way |
Mahad | helping my family have a smooth transition |
Mahad | Mahad kept me informed throughout the move |
Mahad | patiently answered every question |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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