With over a century of combined experience in the industry, Premier Relocations is a full-service moving company in Novi, Michigan. This firm offers a range of moving services to meet various needs, from corporate and commercial relocations to household moves. Its vast services cater to local, intrastate, interstate, and international moves, making it a favourite choice for those seeking movers in Grand Rapids, MI. They also provide full packing and unpacking services and offer secure warehouse facilities for those in need of short- or long-term storage. As a licensed and insured company, Premier Relocations places a heavy emphasis on customer satisfaction, consistently exceeding expectations with customized solutions, complete building and house protection, and guaranteed load dates and delivery spreads. The company holds an A-plus rating with the Better Business Bureau and is ProMover certified with the American Moving and Storage Association, further solidifying its reputation as a reliable and professional service provider. Moreover, Premier Relocations proudly stands as one of the leading Mayflower Transit agents in the United States. All major credit cards are accepted for payments.
Premier Relocations
About Premier Relocations
Additional Cities Served: Ann Arbor, Livonia, Westland, Farmington Hills, Novi, PontiacShow More >
Moving Services
- Local moves
- Intrastate moves
- Interstate moves
- International moves
- Corporate relocations
- Commercial relocations
- Short-term storage
- Long-term storage
- Full packing services
- Unpacking services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Premier Relocations
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Premier Relocations garners a mixed but predominantly positive response, showcasing numerous instances of exceptional service, professionalism, and customer satisfaction, despite a few critical accounts of dissatisfaction and challenges.
Recent Reviews Mention...
“quoted one price and demanded more”
“great work but overwhelmed and stressed crew”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Premier Relocations generally receives positive feedback for being on time and prompt, despite a few instances of delays and scheduling issues.
Recent Reviews Mention...
“postponed loading date with morning notification”
“Driver showed up right on time”
“punctual”
3. Affordability
Nationwide Average: 7.69/10
Premier Relocations receives mixed reviews, with several customers finding the services competitively priced and even less than quoted, while a significant number express concerns over unexpectedly high costs and perceived overpricing.
Recent Reviews Mention...
“demanded payment more than $3000 above quoted”
“chose Mayflower for being less expensive”
“mentioned being overpriced”
4. Communication
Nationwide Average: 7.53/10
Premier Relocations has shown to have a significant number of satisfied clients praising their responsiveness, professionalism, and ability to keep them well-informed, despite a notable minority experiencing issues with contact and service consistency.
Recent Reviews Mention...
“took a week for someone to contact me”
“did not have time to talk or conduct the survey”
“couldn't tell where furniture was at”
5. Stick to Prices
Nationwide Average: 5.99/10
Premier Relocations has mixed feedback, with several customers praising their accuracy and fairness in pricing, while others criticize the company for significant discrepancies and unfulfilled financial promises.
Recent Reviews Mention...
“quoted one price and demanded more”
“company did not honor breakage repair promise”
“trying to deceive with delay claims”
6. Speed
Nationwide Average: 8.58/10
Premier Relocations generally receives praise for their quick and efficient service, despite a few reports of significant delays and frustration.
Recent Reviews Mention...
“took hours longer than expected”
“they cared about rushing”
“took longer to move than quoted”
7. Friendliness
Nationwide Average: 8.91/10
Premier Relocations demonstrates a predominantly positive and courteous approach, outweighing a few instances of perceived rudeness with overwhelming appreciation for their hardworking, helpful, and friendly staff.
Recent Reviews Mention...
“workers became rude and yelled at us”
“the movers in Florida were rude”
“was rude and curt”
8. Will Hire Again
Nationwide Average: 8.18/10
Premier Relocations has a notably polarized set of feedback, with a significant segment of customers expressing strong loyalty and satisfaction, advocating for rehire, while another segment categorically states distrust and dissatisfaction, indicating they would not re-employ its services.
Recent Reviews Mention...
“cannot be trusted and suggest avoiding them”
“will not be using them again”
“would have gone with Allied”
9. Professionalism
Nationwide Average: 8.31/10
Premier Relocations generally receives high praise for their professionalism and dedication, despite a few reports of disappointing and unprofessional behavior.
Recent Reviews Mention...
“very disorganized move”
“crew was pushy for tips despite poor service”
“not careful with items, dropped them”
10. Conflict Handling
Nationwide Average: 4.07/10
Premier Relocations appears to have a divided record, with numerous customers reporting a lack of response or accountability for issues, despite some instances where the company has promptly and effectively addressed complaints and damages.
Recent Reviews Mention...
“did not return the tools to set up furniture”
“company did not address broken items issue”
“horrible process to address issues”
11. Precision & Care
Nationwide Average: 8.01/10
Premier Relocations has mixed reviews, with numerous customers reporting damage and mishandling, but a significant portion also praising their carefulness and thorough protection of belongings.
Recent Reviews Mention...
“furniture items were damaged”
“many things were damaged”
“left trash and did not handle items with care”
Great Crew Members
| John | John did an excellent job selling the service |
| Lina, John Hopkins | Lina and John were fantastic and professional |
| Jeff, Fred, Jackie, Christopher, Nate | Never any complaints about the work they provided. |
| Gary, Marissa | Gary provided a detailed estimate, Marissa helped a lot with communication |
| Willie Fletcher | very professional, careful, and nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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