McKenzie Moving & Delivery Service, based in Pontiac, Michigan, has been providing reliable relocation and moving services since 1926. A family-owned business with over 90 years of experience, they offer residential and commercial moving services, labor services, packing supplies, and mobile storage containers. They serve customers in Pontiac, Rochester Hills, Waterford Township, Bloomfield, and surrounding areas. As quality moving companies in Flint, MI could testify, known for their unmatched expertise, McKenzie Moving is part of Move For Hunger's network of socially-responsible relocation companies. They are also members of the American Mover Association, upholding the highest industry standards for excellence and honesty.
McKenzie Moving & Delivery Service
About McKenzie Moving & Delivery Service
Additional Cities Served: Sterling Heights, Flint, Troy, Westland, Farmington Hills, Rochester HillsShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- Residential Moving Services
- Commercial Moving Services
- Portable Storage Containers
- Moving Labor Service
- Heavy Item Moving
- Specialty & Heavy Items Moving Services
- Mobile Storage Units
- Packing and Loading Services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of McKenzie Moving & Delivery Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
McKenzie Moving & Delivery Service is highly regarded for its professionalism, reliability, and exceptional moving services, though there are a few reports of dissatisfaction, including issues with reliability and professionalism.
Recent Reviews Mention...
“Mackenzie Movers accommodated my small job and got it done”
“great experience with this moving company”
“they do a great job”
2. Punctuality
Nationwide Average: 8.07/10
McKenzie Moving & Delivery Service generally earns high praise for their timeliness and reliability in arriving and performing services as scheduled, despite a few instances of not showing up.
Recent Reviews Mention...
“they were on site within 45 minutes”
“the movers showed up on time”
“showed up when they said they would”
3. Affordability
Nationwide Average: 7.69/10
McKenzie Moving & Delivery Service is universally praised for offering the most affordable price points, consistently reasonable rates, and great deals.
Recent Reviews Mention...
“most affordable price point”
“charged a very reasonable rate”
“Great price offered”
4. Communication
Nationwide Average: 7.53/10
McKenzie Moving & Delivery Service receives mixed feedback, with several customers highlighting quick and effective responses while a notable portion experienced being ignored or received no response at all.
Recent Reviews Mention...
“Larry quickly responded to email communication”
“responded immediately and communicated well”
“responded almost immediately”
5. Speed
Nationwide Average: 8.58/10
McKenzie Moving & Delivery Service consistently delivered work ahead of scheduled times, efficiently handling moves with notable quickness and thoroughness, despite a single report of slow confirmation time.
Recent Reviews Mention...
“did the work in record time”
“Efficient service implies fast move”
“got it done in a shorter time than quoted”
6. Friendliness
Nationwide Average: 8.91/10
McKenzie Moving & Delivery Service consistently receives praise for their polite and kind demeanor, although there are isolated complaints about rudeness and ignoring customers.
Recent Reviews Mention...
“with smiles on their faces”
“they are friendly and treated me like family”
“were friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
McKenzie Moving & Delivery Service received overwhelmingly positive feedback for their services, with the vast majority of customers expressing a high likelihood of rehiring and recommending them, despite a few dissenting voices.
Recent Reviews Mention...
“highly recommend Mackenzie Movers”
“would hire again due to a smooth and stress-free move”
“will definitely be calling McKenzie Moving services again”
8. Professionalism
Nationwide Average: 8.31/10
McKenzie Moving & Delivery Service generally receives high praise for its professional and efficient conduct, although there are a few instances of dissatisfaction regarding professionalism.
Recent Reviews Mention...
“movers were professional and efficient”
“Professional service implies well-trained crew”
“very professional”
9. Precision & Care
Nationwide Average: 8.01/10
McKenzie Moving & Delivery Service is overwhelmingly appreciated for their meticulousness and diligence, despite a few reports of mishandling and lack of thoroughness.
Recent Reviews Mention...
“quickly moved every item without an issue”
“took extreme care with our delicate items”
“care about your stuff”
Great Crew Members
Larry | quickly responded to email communication |
Larry,Larry's son | immediate response, worked with smiles, very responsible |
Larry,Larry | they were so helpful on short notice and made the move positive |
Larry | Larry and his crew did great work |
Larry | explained as extremely reliable and fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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