Professional Movers.com is a Michigan-based moving and delivery company with over 25 years of experience, specializing in local, long-distance, and international relocation services for families and businesses. With headquarters in Oakland County and multiple locations across the state, the company provides residential, office, industrial, delivery, packing, and storage services for movers in Rochester Hills, MI. It distinguishes itself with a focus on customer service and compassionate connections with its clients, earning a feature in the bestselling customer-service book, "Who's Your Gladys?". The company also offers specialized senior moving services and supports local food banks through its partnership with Move For Hunger.
Professional Movers.com
Very Good
based on 132+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential Moving
- Office Moving
- International Packing
- Packing Services
- Packing Supplies
- Specialty Crating Services
- Rental Crate Packing System
- Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Professional Movers.com
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.12/10
Nationwide Average: 8.44/10
Professional Movers.com consistently delivers exceptional, professional, and stress-reducing moving services, earning unfailing praise and high satisfaction from clients for their effective and seamless experiences.
Recent Reviews Mention...
“fantastic job moving our condo”
“fantastic and very professional service”
“great work by movers”
2. Punctuality
8.54/10
Nationwide Average: 8.07/10
Professional Movers.com consistently demonstrates reliability by arriving on time and being ready to work, even under challenging weather conditions like snow and ice.
Recent Reviews Mention...
“got there on time”
“showed up on time and ready to work”
“arrived on time”
3. Communication
8.39/10
Nationwide Average: 7.53/10
Professional Movers.com excels in easy collaboration, providing detailed process and fee explanations, responding to inquiries with additional guidance, and ensuring prompt and thorough interaction through their sales team and individual staff members like Don.
Recent Reviews Mention...
“answered my questions, provided extra guidance”
“explained the process and the fee schedule very well”
“easy to work with”
4. Speed
9.03/10
Nationwide Average: 8.58/10
Professional Movers.com is highly praised for their fast, efficient, and clean moving service, often moving quicker than anticipated and leaving customers impressed by their swift operations.
Recent Reviews Mention...
“worked fast and clean”
“quick and efficient”
“were super friendly and fast”
5. Friendliness
9.32/10
Nationwide Average: 8.91/10
Professional Movers.com consistently exceeds expectations with their team's polite, respectful demeanor, and positive energy, making stressful times easier for their clients.
Recent Reviews Mention...
“positive attitude and never-ending energy”
“very professional”
“so polite and respectful”
6. Will Hire Again
9.07/10
Nationwide Average: 8.18/10
Professional Movers.com is highly recommended by customers who express eagerness to rehire and recommend the company to others, indicating exceptional satisfaction and loyalty.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would hire this team again”
7. Professionalism
9.32/10
Nationwide Average: 8.31/10
Professional Movers.com consistently receives praise for their crew's knowledge, politeness, hard work, and overall professional conduct throughout all service interactions.
Recent Reviews Mention...
“very professional”
“Professional Movers were professional throughout”
“extremely knowledgeable and professional”
8. Precision & Care
9.17/10
Nationwide Average: 8.01/10
Professional Movers.com consistently demonstrates utmost respect and careful handling of belongings, ensuring a damage-free and thoughtful moving experience for all customers.
Recent Reviews Mention...
“took really good care of my stuff”
“took the utmost care with every piece of furniture”
“respectful of our belongings”
Great Crew Members
| Joe, Aiden, Alex | Thanks to them, our move was very smooth and efficient. |
| Justin, Jake, Joe, Antonio, Alex | professional, polite, positive attitude, never-ending energy |
| Nick, Alex, Cody, Collin | did a great job and were very professional |
| Ian, Alex, Jake | fantastic job and were polite and respectful |
| Justin, Joe, Aiden, Antonio, Jake | wonderful move and professional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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