For over 60 years, Morse Moving & Storage has been a trusted professional moving company serving Michigan, Indiana, and Ohio. As an agent of Allied Van Lines, it has the capacity and resources to get you moved to wherever you need to go with speed and efficiency. Even with its global capabilities, Morse Moving & Storage continues to be a family-owned and operated business operating with the same family values since its founding. It offers full-service relocation for both residential and commercial with services tailored to fit your needs and budget. Morse Moving & Storage is always prepared and even provides storage solutions in multiple locations to give you a lot more flexibility for long-distance moving. If you're interested, you might want to check out other movers in Detroit, MI as well.
Morse Moving & Storage
About Morse Moving & Storage
Additional Cities Served: Warren, Sterling Heights, Ann Arbor, Lansing, Flint, DearbornShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Morse Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving & Storage garners mostly positive feedback for their moving services, though there are some significant negative experiences that highlight issues such as professionalism, accuracy of estimates, and handling of items.
Recent Reviews Mention...
“terrible service”
“very satisfied with the entire experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving & Storage shows a deeply mixed performance, with many customers praising their on-time arrivals and prompt service, while a significant number of others experienced serious delays and lack of communication regarding timing.
Recent Reviews Mention...
“were on time for the pack up and delivery”
“team showed up on time”
“didn't arrive until 11AM”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving & Storage receives mixed reviews with several customers finding their services to be reasonably priced and competitive, while a notable portion of others express concerns over being overcharged and experiencing higher than quoted prices.
Recent Reviews Mention...
“prices were very reasonable”
“They have failed to deliver a significant percentage of property.”
“Reasonably priced as well”
4. Communication
Nationwide Average: 7.53/10
Morse Moving & Storage exhibits a divisive reputation where numerous customers laud their responsiveness and professionalism, while a significant portion criticizes their lack of effective communication and poor customer service responses.
Recent Reviews Mention...
“Cynthia was very supportive”
“company was very responsive”
“Chris and Kyle were very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving & Storage has numerous reports of charging significantly more than initial quotes, despite also having instances where they met or came in under the quoted price.
Recent Reviews Mention...
“terrible record keeping”
“actual costs were less than quoted”
“Estimate was accurate”
6. Speed
Nationwide Average: 8.58/10
Morse Moving & Storage receives mixed reviews, with numerous customers appreciating their quick and efficient service, while a significant number criticize delays, slow packing/unpacking processes, and longer than expected move times.
Recent Reviews Mention...
“both quickly and efficiently”
“wasted time unpacking and repacking boxes”
“had to return the next day”
7. Friendliness
Nationwide Average: 8.91/10
Morse Moving & Storage consistently receives glowing reviews for their courteous, professional, and pleasant interactions, although a few reports of disrespectful behavior stand out as exceptions.
Recent Reviews Mention...
“very courteous and professional”
“very pleasant”
“Courteous and personable crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Morse Moving & Storage appears to have significantly more customers expressing strong loyalty and a positive experience, indicating a generally high level of satisfaction and endorsements for repeat service, despite a few strong negative sentiments.
Recent Reviews Mention...
“would definitely not hire again”
“would definitely hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Morse Moving & Storage generally receives high praise for their professional conduct and expertise, though there are notable instances of dissatisfaction due to unprofessional behavior and service issues.
Recent Reviews Mention...
“terrible service”
“professional movers”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Morse Moving & Storage predominantly fails to adequately address or resolve issues, often resulting in dissatisfaction among its customers, despite a few instances of commendable efforts by individuals within the company.
Recent Reviews Mention...
“did not rectify billing issue”
“did not rectify the situation”
“bullied me into not filing a claim”
11. Precision & Care
Nationwide Average: 8.01/10
Morse Moving & Storage has received mixed reviews with many customers reporting exceptional care and attention to detail, while a significant number of others experienced damage and mishandling of their belongings.
Recent Reviews Mention...
“handled our items with care”
“Chris and Kyle took extra care with items”
“wonderful job packing and securing all of our goods”
Customer Insights
Cost: $ 7623.00 from 7 reviews
Local Move Duration: 7.5 hours from 8 reviews
Interstate Move Duration: 7 days from 18 reviews
Great Crew Members
| Chris, Kyle, Cynthia | Chris and Kyle for careful moving, Cynthia for support |
| Chris, Kyle | very courteous and professional, impressed with their ability |
| Ron Johnson | Ron and his team did a great job |
| Chris, Kyle | great work ethic and went the extra mile |
| Tom, Cullen, Carls | ask for Tom, Cullen and Carls for the platinum experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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