Located in Royal Oak, O'Sullivan Moving & Storage Co. is a full-service moving company that started almost four decades ago. The family-owned business moves households and offices to any part of Michigan seven days a week. It can make your transition as smooth as possible from providing materials, packing, loading, and transporting, to even organizing all your items at your new destination. O'Sullivan also provides short or long-term storage solutions, consistently following best inventory management and security practices for your peace of mind. If you're curious about what other services are available, you can explore the webpage for movers in Detroit, MI. And when you're finally ready, rest assured that O'Sullivan Moving & Storage Co. can deliver and assemble your belongings, so you don't have to lift a finger.
O'Sullivan Moving & Storage Co.
About O'Sullivan Moving & Storage Co.
Additional Cities Served: Warren, Sterling Heights, Lansing, Livonia, Troy, WestlandShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Packing services
- Unpacking services
- Moving supplies (boxes, paper, tape)
- Loading and unloading rental trucks
- Overnight or long-term storage of belongings
- Experienced piano moving
- Experienced pool table moving
- Last-minute moves (if openings available)
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of O'Sullivan Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
O'Sullivan Moving & Storage Co. receives predominantly positive accolades for their professional, efficient, and courteous moving services, with only a few isolated reports of dissatisfaction related to service quality and discrepancies.
Recent Reviews Mention...
“didn't leave a mark on my brand new walls”
“great work by movers”
“outstanding professional and courteous service”
2. Punctuality
Nationwide Average: 8.07/10
O'Sullivan Moving & Storage Co. generally receives high praise for their timeliness and promptness, with numerous clients noting their on-time arrivals and efficient service, though there are a few reports of delays and time management issues.
Recent Reviews Mention...
“they arrived on time”
“Wali and Larry P were prompt”
“described as timely”
3. Affordability
Nationwide Average: 7.69/10
O'Sullivan Moving & Storage Co. is generally perceived as offering reasonable and competitive prices with several instances of substantial satisfaction for their pricing, although there are noted discrepancies where some customers felt they were charged more than the initial quote.
Recent Reviews Mention...
“great pricing”
“upfront and transparent about pricing, offer discounts”
“affordable and would recommend”
4. Communication
Nationwide Average: 7.53/10
O'Sullivan Moving & Storage Co. appears to have a polarizing reputation, with numerous customers praising their helpful and responsive interactions, but an equally significant number of clients reporting experiences of being ignored, receiving poor service, or encountering rudeness from staff.
Recent Reviews Mention...
“great communication from the first call to follow ups”
“Tracey was super helpful”
“Christy was amazing to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
O'Sullivan Moving & Storage Co. receives mixed feedback with a number of customers praising their adherence to original estimates while a significant portion reports being charged over the quoted amounts, indicating inconsistency in pricing accuracy.
Recent Reviews Mention...
“upfront and transparent about pricing”
“final charge was way over the quoted amount”
“poor estimate indicates failure to stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
O'Sullivan Moving & Storage Co. is consistently praised for its quick and efficient service, with numerous reviews highlighting moves completed in impressively short time frames, though there are a few isolated complaints about the speed and some issues with padded time.
Recent Reviews Mention...
“Moved me in under 2 hours”
“efficient move as per review”
“fast move”
7. Friendliness
Nationwide Average: 8.91/10
O'Sullivan Moving & Storage Co. is generally perceived as very friendly and courteous, with numerous mentions of pleasant interactions and kind staff, though there are a few instances of complaints about rude and disrespectful behavior.
Recent Reviews Mention...
“a pleasure to deal with”
“very polite and friendly”
“office team and the "road crew" are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
O'Sullivan Moving & Storage Co. receives overwhelmingly positive feedback for repeat business and recommendations, although a small number of customers express significant dissatisfaction with their experiences.
Recent Reviews Mention...
“would hire again”
“would recommend O'Sullivan”
“highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
O'Sullivan Moving & Storage Co. receives high praise for outstanding service and expert professionalism; however, there are notable instances of complaints and unprofessional behavior which suggest inconsistency in their performance.
Recent Reviews Mention...
“outstanding professional and courteous service”
“company is very professional”
“professional job done by movers”
10. Conflict Handling
Nationwide Average: 4.07/10
O'Sullivan Moving & Storage Co. mostly seems unresponsive and unwilling to address customer complaints and issues, showing a general pattern of disregard for resolving problems, despite a few instances where they made commendable efforts to rectify issues.
Recent Reviews Mention...
“no response after many emails and calls”
“did not respond to request for credit back”
“some damages were repaired, indicating an effort to right wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
O'Sullivan Moving & Storage Co. generally receives high praise for their attentiveness and careful handling, although a notable number of reports also describe incidents of damage and poor handling of items.
Recent Reviews Mention...
“didn't leave a mark on my brand new walls”
“took great care of all items being moved”
“careful with items”
Customer Insights
Cost: $ 1237.00 from 7 historical data points
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 3.5 hours from 27 reviews
Great Crew Members
| Randy, Dennis | they were extremely nice and helpful |
| Wali,Larry | Wali and Larry were great and respectful |
| Randy, Dennis, Jason, Darnell, Kenny | expressing gratitude for the crew's help |
| Wali, Larry P | Wali and Larry P were prompt, efficient, and polite |
| Walli,Larry | fast, efficient, neat with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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