Quality Care Moving is a Michigan relocation company serving Metro Detroit and the Downriver area. This family-owned business is worth checking out if you’re looking for a great deal on moving services. It has some of the most competitive rates in the industry, so you’re sure to find a package that fits your budget. Established in 2008, Quality Care Moving is fully licensed and insured. They offer full-service jobs, where they pack up your belongings, transport them to your new location, and unpack everything for you. This convenience ensures a stress-free move. It lets you sit back, relax, and focus on settling into your new home. The Quality Care Moving team can also do simple pickups and drop-offs if that is what you need. Be it a sudden relocation or during weekends or holidays, they are ready to assist. If you're still researching on companies providing moving services in Troy, MI, you can always consider different factors like price, flexibility, and availability.
Quality Care Moving
About Quality Care Moving
Additional Cities Served: Troy, Rochester Hills, Taylor, Dearborn Heights, Lincoln Park, SouthgateShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Quality Care Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Quality Care Moving generally provides exceptional service and goes above and beyond expectations, despite a few incidents of dissatisfaction related to damaged items and poor experiences.
Recent Reviews Mention...
“had an excellent experience with this moving company”
“moved my furniture but washer was broken”
“went above and beyond my expectations”
2. Punctuality
Nationwide Average: 8.07/10
Quality Care Moving generally receives high praise for arriving on time and offering prompt and efficient services, though there has been a notable instance of significant tardiness.
Recent Reviews Mention...
“Showed up on time”
“they were prompt”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Quality Care Moving has received mixed reviews, with some customers praising its reasonable pricing and affordability, while others criticize it for charging more than advertised and having a total bill significantly higher than expected.
Recent Reviews Mention...
“quoted twice as much as others”
“quoted $400 then wanted $150 more unexpectedly”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Quality Care Moving has mixed reviews, ranging from exceptional service and responsiveness to significant issues with returning calls and engaging with customers directly.
Recent Reviews Mention...
“Joe was great with scheduling and response time”
“they text me but won't answer my call”
“had great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Quality Care Moving has received mixed feedback, with some customers experiencing prices consistent with their quotes while others report significant deviations and overcharges.
Recent Reviews Mention...
“no mention of price change after quote”
“no hidden cost or extra fees”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Quality Care Moving has received mixed feedback, with some customers praising their efficiency and early completion, while others criticize the significant delays and prolonged moving times.
Recent Reviews Mention...
“Mike and Bryan were super fast”
“efficiently handled the move”
“they’ve done it so fast”
7. Friendliness
Nationwide Average: 8.91/10
Quality Care Moving is generally considered very pleasant and professional, despite an isolated incident of unkind behavior.
Recent Reviews Mention...
“Mike and Bryan were courteous”
“they are caring and helpful”
“they were super nice guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Quality Care Moving receives highly polarized feedback, with a majority expressing strong intentions to use their services again, while a notable minority express severe dissatisfaction and a refusal to rehire.
Recent Reviews Mention...
“will definitely use again”
“please do not use their service”
“would definitely recommend using them”
9. Professionalism
Nationwide Average: 8.31/10
Quality Care Moving garners mixed feedback, with high praises for their professionalism and quality in certain instances, yet significant criticism regarding unprofessional behavior, lack of proper tools, and disregard for belongings in others.
Recent Reviews Mention...
“Mike, Bryan, and Joe were professional”
“absolutely fantastic service”
“very professional conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
Quality Care Moving demonstrates a clear reluctance, as seen in their refusal to offer proper compensation for damages, their refusal to help with a broken glass table, their unwillingness to address overcharging issues, and the owner's lack of response to remedy situations.
Recent Reviews Mention...
“they refused proper compensation for damage”
“did not attempt to rectify damages”
“least they could do is respond”
11. Precision & Care
Nationwide Average: 8.01/10
Quality Care Moving has received mixed reviews, with several customers praising their meticulous and secure handling, yet a notable number report dissatisfaction due to damages to items and property.
Recent Reviews Mention...
“Mike and Bryan were super fast, careful”
“washer broken after move”
“handled everything carefully”
Customer Insights
Cost: $ 416.00 from 3 historical data points
Local Move Duration: 6.5 hours from 4 reviews
Great Crew Members
| Mike, Bryan, Joe | Mike and Bryan did great work, Joe was great at planning |
| Joe | Joe coordinated well and maintained good communication |
| Mike, Brian | remained positive and conducted themselves professionally |
| Joe | fabulous job in handling a situation I had |
| Brian, Michael | went out of their way to accommodate our situation |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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