Morse Moving & Storage serves the entire state of Michigan through its three locations in Traverse City, Lansing, and Detroit. Founded in 1954, this family-owned and operated moving company is now run by the third generation. As an award-winning Allied Van Lines agent and AMSA-recognized company with ProMover status, it has been ISO-certified since 2000. This certification means it adheres to the highest standards of quality and professionalism in the moving industry. When looking for movers in Bay City, MI, Morse Moving offers a crew of local, long-distance, and international movers that you can trust for your residential and corporate relocation needs. Additionally, it also provides a variety of storage options, enabling you to keep all your items in one place and have them delivered when the time comes to move into a new apartment, house, or office. Morse Moving & Storage is proud to be named the official mover of the Detroit Pistons.
Morse Moving & Storage
About Morse Moving & Storage
Additional Cities Served: Dearborn, Bay City, Traverse City, New Baltimore, Cadillac, Beverly HillsShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Morse Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving & Storage is generally regarded as providing professional, efficient, and friendly moving services, despite a few instances of unprofessional behavior and negative experiences noted by some customers.
Recent Reviews Mention...
“The crew was exceptionally professional”
“they did an excellent job”
“nice young men professional and polite”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving & Storage generally receives high praise for being on time and prompt, though there are a few reports of delays and communication issues regarding scheduling.
Recent Reviews Mention...
“crew was prompt”
“they were on time”
“drivers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving & Storage generally receives praise for providing great value and fair pricing but also has some criticism regarding higher-than-expected costs and comparability to other movers' prices.
Recent Reviews Mention...
“they charged me less than the estimate”
“The price was right”
“tried to collect $3,400 more from me”
4. Communication
Nationwide Average: 7.53/10
Morse Moving & Storage generally receives praise for friendly, professional, and responsive interactions, though there are notable instances of dissatisfaction regarding unreturned contacts and poor follow-up.
Recent Reviews Mention...
“Professional from the first call”
“team in the office is friendly and responsive”
“Very patient, polite and organized”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving & Storage receives mixed feedback, with some customers reporting costs under the estimate and a satisfactory billing experience, while others experience issues with being charged more than expected.
Recent Reviews Mention...
“charged less than the original estimate”
“tried to collect more than the quoted price”
“Job ended up costing less than quoted”
6. Speed
Nationwide Average: 8.58/10
Morse Moving & Storage receives strong praise for their efficiency and quick handling of moves, though they have faced occasional criticisms regarding delays.
Recent Reviews Mention...
“crew was efficient”
“Got the job done in less time than expected”
“men were fast”
7. Friendliness
Nationwide Average: 8.91/10
Morse Moving & Storage receives overwhelmingly positive remarks for their polite, professional, and congenial staff, despite a couple of isolated instances of rudeness.
Recent Reviews Mention...
“nice guys to represent your company”
“they were friendly”
“John and Eric were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Morse Moving & Storage enjoys overwhelmingly positive sentiment with a majority of customers expressing strong satisfaction and a high likelihood of recommending or rehiring, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would recommend them to anyone”
“would hire again due to great service”
9. Professionalism
Nationwide Average: 8.31/10
Morse Moving & Storage predominantly receives high praise for its crew's professional, polite, and hardworking behavior, with only a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“crew was exceptionally professional”
“very professional”
“professional and polite”
10. Conflict Handling
Nationwide Average: 4.07/10
Morse Moving & Storage generally appears to disappoint customers with their frequent reluctance to investigate claims and take responsibility for issues, despite a few instances where they have been honest and adequately resolved problems.
Recent Reviews Mention...
“claim was immediately denied without investigation”
“zero dollars back from my claim, unwillingness to correct issues”
“only offered $50 for significant damage after delays”
11. Precision & Care
Nationwide Average: 8.01/10
Morse Moving & Storage generally receives praise for being meticulous and respectful with possessions, despite a few customers reporting significant damage to their items.
Recent Reviews Mention...
“Took extra care in handling heirlooms”
“They were careful with items”
“men were careful with items”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| TJ, Travis | they made our move so much easier |
| John, Eric | John and Eric made move seem easy |
| Shawn, Lee | Did a fantastic job with the move |
| Jacob, Calvin | were awesome and very polite and considerate |
| Lee, Shawn | Lee and Shawn were praised for their work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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