Two Men and a Truck is a national, full-service moving company that has been in business for over 35 years. Based in Michigan with over 350 locations globally, the company offers home and business relocation, packing and unpacking, storage solutions, and junk removal services. Their professionally trained movers and reliable equipment are designed to meet specific moving needs. They prioritize customer service and tailor each experience accordingly. From local to long-distance moving and packing services, Two Men and a Truck are known for making any move a smooth experience. If you're looking for other movers in Traverse City, MI, there are many other options to consider.
Two Men and a Truck
Ranked Top 10 Best Movers in Traverse City, MI
About Two Men and a Truck
Additional Cities Served: Sault Ste. Marie, Cadillac, Houghton, Manistee, Petoskey, CheboyganShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
- Removal of unwanted items from garage
Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for its professional, efficient, and hardworking moving services, though there are occasional criticisms regarding customer service and communication issues.
Recent Reviews Mention...
“cannot give you a high enough rating”
“worked hard to get the job done”
“glitches with initial communications regarding pricing”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives high praise for consistently arriving on time or even early, although there are rare instances of delays or communication issues reported.
Recent Reviews Mention...
“was at the house early”
“Showed up on time.”
“The crew arrived early”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed reviews, with some customers finding excellent value and economical pricing, while others criticize the company for high costs and overestimating charges.
Recent Reviews Mention...
“value”
“economical moves and less than original estimate”
“SO worth it suggesting high affordability”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally receives praise for excellent customer service and responsive communication, although there are notable exceptions where customers experienced poor service and follow-up.
Recent Reviews Mention...
“Brittany’s customer service skills are top notch”
“initial communications had glitches but resolved”
“amazing office team communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck generally offers accurate and reasonable estimates, charges based on actual time used, and often meets or exceeds expectations, though there are isolated incidents of dissatisfaction regarding contract honor and refunds.
Recent Reviews Mention...
“accurate and reasonable quote”
“did the move for much less than the original estimate”
“only pay for what time you use”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for their efficient, quick, and expeditious moving services, with a consistency in performing moves faster than expected and non-stop work ethic, although there are isolated complaints about a lack of willingness to work and slow pace.
Recent Reviews Mention...
“Chad and Alex were extremely efficient”
“Loaded the truck in a very short time.”
“moved faster than I thought possible”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives praise for their polite, professional, and friendly team, though a few isolated reports suggest instances of unprofessional behavior.
Recent Reviews Mention...
“show care as they work”
“were so friendly”
“Chad and Alex were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally enjoys strong loyalty and high praise from customers, with many expressing a desire to use their services in the future, despite a few instances of dissatisfaction regarding cost, service, and management.
Recent Reviews Mention...
“will be a loyal advocate for your company”
“will hire them again”
“would hire again despite the issues”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their efficiency, courtesy, and professionalism, although there are a few reports of unprofessional behavior, poor customer service, and inadequate tools.
Recent Reviews Mention...
“Your moving team is efficient, generous with their time”
“moving team did excellent work”
“men were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck has mixed feedback, with some instances of prompt resolution and discounts provided, yet more frequent reports of inadequate responses and lack of proper compensation or apology for mistakes.
Recent Reviews Mention...
“misunderstanding resolved quickly”
“opted for a discount instead of insurance claim”
“only gave a token refund after much follow-up”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck consistently receives praise for being careful and attentive, despite a few instances of damage which they addressed.
Recent Reviews Mention...
“moving team is efficient, careful”
“took a chunk out of the drywall but compensated”
“careful with our belongings”
Great Crew Members
Chad, Alex, Brittany | Chad and Alex efficient during the move, Brittany provided excellent customer service |
Brad, Josh, John | provided stellar service, were quick and strong |
Guadalupe, Josh | expertly pack and truly care about our experience |
Guadalupe, Lucas | Terrific with our local rehabbing move and communication |
Guada, Cole | Guada and Cole were very professional and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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