Two Men and a Truck in Troy, MI is a franchise of a national moving company with more than 380 locations worldwide. This location has been in operation since 2010 and now has eight trucks available to serve customers throughout the Metro Detroit area. With more than 2,600 moves annually, Two Men and a Truck has the experience to take care of all your local and long-distance moving needs, from packing up your house to delivering furniture into your new place. Its movers are professionally trained, licensed, bonded, and insured. They will provide you with a personalized estimate for your move, so you can be confident about the cost of your relocation before any work begins. Familiar with the experienced movers serving Warren, MI, Two Men and a Truck follow a simple pricing structure with no hidden fees. It also specializes in junk removal and garage cleaning.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Sterling Heights, Troy, Southfield, Royal Oak, St. Clair Shores, RosevilleShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Cheap moving options
- Furniture disposal
- Appliance removal
- Commercial moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives overwhelmingly positive feedback for their professional and friendly service, despite a few instances of discontent regarding damages and professionalism.
Recent Reviews Mention...
“entire company is great”
“professional, friendly, and careful movers”
“Kyle and Jacob made the whole transition flawless”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally exhibits timeliness and adherence to scheduled times, despite a handful of instances indicating delays and scheduling conflicts.
Recent Reviews Mention...
“on time”
“they were on time”
“move took 3 days, not punctual”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck is generally perceived as offering competitive rates and reasonable pricing, though there are some concerns regarding undisclosed fees and instances of final costs significantly exceeding quotes.
Recent Reviews Mention...
“300$ less than competition”
“Prices are reasonable”
“competitive rates”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck has mixed feedback with several customers highlighting excellent, prompt, and courteous communication, while a significant number experienced challenges including poor responsiveness and difficulties in contacting the company.
Recent Reviews Mention...
“Dan was very kind and courteous”
“highly organized process”
“Jessica in the office was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck notably struggles, as many customers report significant discrepancies between the quoted and final costs, despite a few positive experiences with accurate estimates.
Recent Reviews Mention...
“Estimates for pricing was accurate”
“Damages were not covered despite insurance.”
“straightforward and clear payment”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck is generally perceived as fast and efficient, though there are a few complaints about longer than expected move times and inefficiency.
Recent Reviews Mention...
“fast movers”
“fast and efficient”
“moved quickly”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck overwhelmingly receives positive feedback for their crew's pleasant, professional, and courteous attitude, despite a few negative remarks regarding unprofessional behavior.
Recent Reviews Mention...
“kept me laughing and were friendly”
“friendly”
“Pure pleasure to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck has a predominantly positive sentiment, with numerous clients expressing strong intentions to rehire and recommend the service, despite a smaller group of dissatisfied customers who would not use or recommend the company again.
Recent Reviews Mention...
“wouldn't hesitate to hire them again”
“highly recommend and would hire again”
“would definitely hire Kyle and Jacob again”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their efficiency, politeness, and professionalism, though there are notable accounts of unprofessionalism, lack of care, and unethical behavior by some members.
Recent Reviews Mention...
“professional”
“Kyle and Jacob were outstanding”
“movers are very skilled and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck demonstrates a significant lack of effort in correcting mistakes and unresolved customer satisfaction issues, despite rare instances of attempting to address problems.
Recent Reviews Mention...
“manager did not effectively address the damage”
“offered to fix the issue but never followed up”
“Customer satisfaction isn't prioritized.”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck receives mixed feedback with numerous clients praising their careful handling and respect for belongings, while a significant portion report damage to items and property, suggesting inconsistencies in service quality.
Recent Reviews Mention...
“careful movers”
“so respectful of our items”
“very careful with all of my furniture”
Customer Insights
Local Move Duration: 5 hours from 11 reviews
Great Crew Members
Dan, Garrett, Brad | great job done by all three of them |
Kyle,Jacob | Outstanding and respectful work by Kyle and Jacob |
Austin, Kyle | Really respectful of the move |
Kyle, Derrin | Amazing job, fast and courteous |
Jessica | Jessica in the office was great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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