Family-owned and operated since 1910, Palmer Moving Services has grown from a small business to a 200-truck-fleet company with over 300 employees performing an average of 10,000 local, national, and international relocations each year. Based in Warren, it serves families and businesses in Detroit and Southeast Michigan. Behind the company's success are its customer-first mindset and a highly-trained and motivated team of professionals committed to providing excellent customer service. Equipped with the latest technology, Palmer Moving Services offers a complete range of services from packing and unpacking, storage, furniture installation, records, and inventory management to employee relocations.
Palmer Moving Services
About Palmer Moving Services
Additional Cities Served: Warren, Sterling Heights, Livonia, Troy, Westland, Farmington HillsShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Interstate Moving
- Intrastate Moving
- Storage
- Packing and Unpacking
- Senior Moving
- Vehicle Transport
- SMARTBOX Portable Storage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Palmer Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.22/10
Nationwide Average: 8.44/10
Palmer Moving Services appears to be highly regarded for their professionalism, efficiency, and customer satisfaction, despite a few negative reviews regarding service and damage, reflecting a generally positive customer experience.
Recent Reviews Mention...
“very impressed with the service”
“Excellent service all around”
“Delivery Mersin was professional and efficient”
2. Punctuality
7.94/10
Nationwide Average: 8.07/10
Palmer Moving Services generally receives high praise for consistent on-time performance, though a few customers have experienced significant delays and shortcomings in scheduled deliveries or pickups.
Recent Reviews Mention...
“delivered on the day promised”
“timely packing team at both locations”
“very reliable and prompt”
3. Affordability
7.46/10
Nationwide Average: 7.69/10
Palmer Moving Services is generally considered to offer fair and reasonable pricing, with numerous customers finding their costs to be a great value, despite a few experiences of perceived overpricing.
Recent Reviews Mention...
“pricing was very reasonable”
“the worst $6,000 ever spent, overpriced”
“cost of the move was a great value”
4. Communication
6.91/10
Nationwide Average: 7.53/10
Palmer Moving Services generally receives praise for its helpful, professional, and responsive staff, although there are notable instances of dissatisfaction due to poor communication and unresponsiveness.
Recent Reviews Mention...
“Kelly was helpful, patient, and flexible”
“great communication”
“horrible experience”
5. Stick to Prices
5.08/10
Nationwide Average: 5.99/10
Palmer Moving Services has mixed feedback, with some clients praising the accuracy and honesty of the quotes while others report added charges and discrepancies between estimates and final bills.
Recent Reviews Mention...
“no payment overall”
“added charges for weekend, overtime, potential shuttling, etc.”
“No surprises in the quote process”
6. Speed
8.38/10
Nationwide Average: 8.58/10
Palmer Moving Services generally receives praise for being quick and efficient, though a few reports of significant delays and partial deliveries suggest occasional inconsistencies.
Recent Reviews Mention...
“He was quick and efficient”
“Loaded quick”
“quick move”
7. Friendliness
8.95/10
Nationwide Average: 8.91/10
Palmer Moving Services generally receives high praise for their polite, courteous, and professional staff who are often noted as going above and beyond, although there are a few isolated remarks about unprofessional and aggressive behavior.
Recent Reviews Mention...
“Delivery Mersin was courteous”
“team was friendly and courteous”
“very polite”
8. Will Hire Again
7.84/10
Nationwide Average: 8.18/10
Palmer Moving Services is predominantly favored by customers who express a high likelihood of utilizing their services for future moves, despite a few voicing dissent due to negative experiences.
Recent Reviews Mention...
“plan to use them again for my next move”
“I appreciate your service”
“Overall great experience”
9. Professionalism
8.25/10
Nationwide Average: 8.31/10
Palmer Moving Services generally receives high praise for their courteous and professional conduct, though there have been a few reports of unprofessional behavior.
Recent Reviews Mention...
“everyone was professional and courteous”
“Delivery Mersin was professional”
“Outstanding customer service mentioned”
10. Conflict Handling
3.87/10
Nationwide Average: 4.07/10
Palmer Moving Services exhibits a polarizing record with several customers applauding their exceptional service and problem-solving, while a larger group reports a lack of responsiveness, compensation, and satisfactory resolution to their issues.
Recent Reviews Mention...
“went 1000% over and beyond”
“did not get compensated”
“addressed the few little things that came up”
11. Precision & Care
7.16/10
Nationwide Average: 8.01/10
Palmer Moving Services generally receives high praise for their careful and respectful treatment of belongings, though there are some reports of damage and negligent handling.
Recent Reviews Mention...
“nothing was broken or lost”
“Items were packed perfectly and secured”
“made an extra effort to secure and protect all the HHG'S”
Customer Insights
Cost: $ 7063.00 from 3 historical data points
Local Move Duration: 9 hours from 4 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Kelly | Kelly was helpful, patient, and flexible |
| Mersin | appreciated Mersin's professional and efficient service |
| Jeff | carried my piano down the stairs by himself |
| Bruce, Alex | enjoyed the delivery and were professional |
| John,Kelly,Laith,Rocky | did a phenomenal job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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