PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience, offering personalized solutions tailored to customers' unique needs. The company is based in Southeastern Michigan but serves 46 states and 6 provinces through its 245+ Storage Center locations. They provide local and long-distance moving services, on-site and off-site storage services, and packing and loading assistance. Uniquely, PODS distinguishes itself from other Warren, MI moving services with its pay-as-you-go pricing, flexible scheduling, and contactless service. Moreover, the company also offers additional services such as car shipping, moving supplies delivery, and connection to trusted local labor providers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Sterling Heights, Royal Oak, St. Clair Shores, Roseville, Madison Heights, Auburn HillsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- OnSite Storage
- Storage at PODS Facilities
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Flexible Moving Solutions
- Commercial Moving & Storage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.27/10
Nationwide Average: 8.44/10
PODS Moving & Storage overwhelmingly disappoints its customers with numerous reports of terrible service, unmet expectations, and instances of being overcharged, standing in stark contrast to a singular account of satisfaction.
Recent Reviews Mention...
“great experience with the move”
“Had a great experience with the move”
“flawless experience from end to end”
2. Punctuality
4.6/10
Nationwide Average: 8.07/10
PODS Moving & Storage frequently disappoints customers with significant delays, lack of communication, and unreliable service, despite a few instances of timely arrivals.
Recent Reviews Mention...
“Delivery was significantly delayed and caused problems.”
“POD shows up on day scheduled”
“Dropped off and picked up exactly as requested”
3. Affordability
4.34/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being very expensive, having hidden fees, and charging more than the quoted prices, leading to high expenses for customers.
Recent Reviews Mention...
“looks very convenient but has many hidden costs”
“Definitely worth the money”
“extremely expensive for the service received”
4. Communication
4.28/10
Nationwide Average: 7.53/10
PODS Moving & Storage consistently fails to meet customer expectations, showcasing ineffective customer service, unresponsiveness, and poor follow-up.
Recent Reviews Mention...
“without any clear communication”
“problems with my card being charged excessively”
“customer service was fast and helpful”
5. Stick to Prices
2.27/10
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor initial quotes, with customers frequently facing unexpected charges, including additional months of rental, hidden fees, and charges for services not received, leading to widespread dissatisfaction.
Recent Reviews Mention...
“has many hidden costs”
“charged me unnecessarily and didn't rectify it”
“quoted price changed, extra charges for days”
6. Speed
5.13/10
Nationwide Average: 8.58/10
PODS Moving & Storage generally receives negative feedback for often having delays in delivery and pickup, with only a rare mention of timely and efficient service.
Recent Reviews Mention...
“quick with delivery”
“no hurry with the move”
“Noah S. was fast”
7. Friendliness
8.54/10
Nationwide Average: 8.91/10
PODS Moving & Storage consistently receives feedback describing encounters with staff as rude, including complaints about unfriendly drivers and personnel.
Recent Reviews Mention...
“Noah was kind”
“the guy that delivered our pod was miserable”
“he was very friendly”
8. Will Hire Again
5.44/10
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly receives negative feedback, with customers expressing strong dissatisfaction and a clear reluctance or refusal to use their services in the future.
Recent Reviews Mention...
“would hire again”
“very irritated and would not hire again”
“satisfied enough to rehire”
9. Professionalism
6.34/10
Nationwide Average: 8.31/10
PODS Moving & Storage has overwhelmingly negative feedback, with complaints about unprofessionalism, rudeness, and incompetence overshadowing the rare commendation.
Recent Reviews Mention...
“Noah was professional and knew how to use the equipment”
“the driver talked negatively about the company”
“everyone was professional in dress and conduct”
10. Conflict Handling
1.92/10
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates a pervasive reluctance to adequately address and rectify customer grievances, with minimal exceptions of partial amends.
Recent Reviews Mention...
“didn't return the money for unfounded charges”
“they will not compensate for lawn damage”
“did not attempt to rectify the service issue”
11. Precision & Care
5.38/10
Nationwide Average: 8.01/10
PODS Moving & Storage has garnered criticism for missing items, careless customer service, and property damage.
Recent Reviews Mention...
“handled my possessions with care and dedication”
“numerous things are missing”
“nothing was broken or damaged”
Customer Insights
Cost: $ 893.00 from 9 reviews
Interstate Move Duration: 10 days from 6 reviews
Great Crew Members
| Noah | Noah was professional, kind, and skilled with equipment |
| S. Turner | conducted themselves professionally |
| Gary | showed great care and was professional |
| Frank | showing us how to load and lock, turned it for proper access |
| Frank | very kind and quick with delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
6700 E 14 Mile Rd, Warren, MI, 48092
(877) 770-7637
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Warren Moving Services
Nearby Cities
