Extra Mile Moving is a Michigan-based full-service moving company founded by brothers Stephen and Joseph Marshall. With six years of experience in the moving industry, they strive to provide the highest quality moving experience possible. The company offers a stress-free and flexible transition process, guiding the client from start to finish with personalized service. Their services include providing quotes, scheduling, and ensuring client satisfaction. Situated in Ann Arbor, MI, it's easy to see how this company could be seen amongst the experienced movers serving Ann Arbor, MI. Extra Mile Moving prioritizes client happiness and aims to help clients feel settled in their new homes. To get started with your move, call 734-358-8609 or email extramilemi@gmail.com.
Extra Mile Moving
#1 Ranked Movers in Ann Arbor, MI
About Extra Mile Moving
Additional Cities Served: Troy, Rochester Hills, Taylor, Novi, Allen Park, RomulusShow More >
Moving Services
- Local moving
- Longdistance moving
- Small moves
- Furniture moving
- Piano moving
- Pool table moving
- Appliance moving
- Packing services
- Hourly moving services
- Storage services
Awards
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Summarized Review of Extra Mile Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Extra Mile Moving provides exceptionally professional, efficient, and highly recommended moving services, consistently exceeding expectations with their friendly and hardworking crew.
Recent Reviews Mention...
“wonderful crew provided professional service”
“Joe and Stephen truly go the extra mile”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Extra Mile Moving consistently demonstrates a high level of reliability and promptness, often exceeding expectations by accommodating same-day requests and adjusting schedules flexibly.
Recent Reviews Mention...
“Moved things around to accommodate same day request”
“Arrived on time”
“arrived shortly after the expected time due to traffic”
3. Affordability
Nationwide Average: 7.69/10
Extra Mile Moving is highly praised for its fair and equitable pricing, offering great value and more affordable options than competitors.
Recent Reviews Mention...
“Pricing was fair and equitable”
“more affordable options”
“were Reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Extra Mile Moving excels with consistently high praise for their responsiveness, professionalism, and efficient communication throughout the moving process, evidenced by their ability to accommodate last-minute requests, rapid appointment setups, and their overall proactive approach to staying in touch and solving problems.
Recent Reviews Mention...
“Communicated to accommodate last minute request”
“Excellent communication throughout the process”
“very polite, professional, and great problem-solving skills”
5. Speed
Nationwide Average: 8.58/10
Extra Mile Moving has consistently been praised for their fast, efficient, and diligent service, making moves quicker than anticipated without sacrificing care or quality.
Recent Reviews Mention...
“They were fast, clean, and efficient”
“move time was just 3 hours”
“they made short work of a large amount”
6. Friendliness
Nationwide Average: 8.91/10
Extra Mile Moving consistently exceeds expectations, as evidenced by unanimous praise for their helpful, polite, and genuinely caring attitude, making them a highly recommended team for their professionalism and the warm, accommodating manner in which they interact with clients.
Recent Reviews Mention...
“very helpful crew”
“Gentlemen, implying friendliness”
“Superior customer service felt throughout”
7. Will Hire Again
Nationwide Average: 8.18/10
Extra Mile Moving is highly recommended by its customers who express strong intentions to rehire, use their services for future moves, and recommend them to others due to their positive experiences.
Recent Reviews Mention...
“will be using them for all moving needs in the future”
“Can't imagine a better experience, would hire again”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Extra Mile Moving consistently receives high praise for their team's professional demeanor, exceptional service from the office to the movers, and their skilled and considerate handling of tasks, reflecting their commitment to going above and beyond for their clients.
Recent Reviews Mention...
“provided professional service throughout”
“very polite, professional”
“Very professional from the start”
9. Conflict Handling
Nationwide Average: 4.07/10
Extra Mile Moving demonstrates exemplary problem-solving skills, a commitment to customer satisfaction, and consistently goes above and beyond, including quickly resolving claims to the customer's complete satisfaction.
Recent Reviews Mention...
“resolved the claim quickly to complete satisfaction”
“impressed us with their problem solving abilities”
“went above and beyond”
10. Precision & Care
Nationwide Average: 8.01/10
Extra Mile Moving demonstrates exceptional meticulousness and attention, ensuring the safety and integrity of every item, from large furniture to fragile valuables, with numerous accounts of careful handling and satisfactory resolution of any issues that arose.
Recent Reviews Mention...
“Didn't cause any damage, even with large items”
“resolved the claim for the damaged item”
“great care to make sure none of our items got damaged”
Great Crew Members
| Joseph, Steven | Joseph and Steven were extremely accommodating |
| Joe, Stephen Marshall | All-stars at moving, fast and efficient |
| Tom, Thomas, Dom | very polite, professional, great problem-solving skills |
| Joe | credit the attention to detail and planning |
| Joe | Joe made the first phone call very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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