Alexander's Mobility Services is a recognized leader in the moving industry with over six decades of experience. The company, founded in 1953, provides a broad range of services meeting the needs of individuals and corporate clients across the world. This includes household moving, storage, commercial and transportation logistics services. The company has operations across the United States and is part of the Atlas network of nearly 500 agents, supporting local, long-distance and global moving and storage needs. Notably, they have earned more prestigious Milton M. Hill Quality Awards than any other agency group in the Atlas network for their extensive commitment to quality. For more insights on other movers in Minneapolis, MN, you may check out our parent city movers page.
Alexander's Mobility Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Alexander's Mobility Services
Additional Cities Served: St. Paul, Bloomington, Brooklyn Park, Lakeville, Eagan, Eden PrairieShow More >
Moving Services
- Household Moving
- Corporate Relocation
- Home Moving
- Commercial Moving
- Transportation Logistics
- Office and Industrial Moving
- Commercial Storage & Asset Tracking
- Hospital, Healthcare & Laboratory Movers
- Transport and Logistics Companies
- Small Shipment Solutions
Minnesota Moving License
Active
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Summarized Review of Alexander's Mobility Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Alexander's Mobility Services appears to have a polarized reputation, with some customers praising their service while many others express disappointment and frustration over their experiences.
Recent Reviews Mention...
“team of professionals are a 12”
“experience was absolutely amazing”
“transition was smooth thanks to their help”
2. Punctuality
Nationwide Average: 8.07/10
Alexander's Mobility Services often disappoints with late arrivals and experiences inconsistent communication regarding timing.
Recent Reviews Mention...
“they were on time”
“crew is always on time”
“they showed up on time for packing ”
3. Affordability
Nationwide Average: 7.69/10
Alexander's Mobility Services is perceived negatively due to high costs for poor service, significant overcharges beyond initial quotes, and additional charges for extra personnel.
Recent Reviews Mention...
“they are pricey”
“cost effective”
“Fairly priced also”
4. Communication
Nationwide Average: 7.53/10
Alexander's Mobility Services generally struggles, with numerous instances of unresponsiveness and poor communication from representatives, overshadowing the rare instances of effective coordination.
Recent Reviews Mention...
“were communicative throughout the process”
“communication was great”
“Everyone was very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Alexander's Mobility Services frequently struggles, with reports of significantly higher final bills than initially quoted, though there are occasional exceptions where their estimates are accurate.
Recent Reviews Mention...
“Job done exactly as quoted”
“Eric's weight estimate was spot on”
“integrity shown by not adding unexpected fees.”
6. Speed
Nationwide Average: 8.58/10
Alexander's Mobility Services is highly praised for their efficiency.
Recent Reviews Mention...
“work fast”
“worked quickly and efficiently”
“loading and unloading was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Alexander's Mobility Services is highly praised for their helpful, professional, and pleasant staff, including warehouse personnel and movers who consistently go above and beyond.
Recent Reviews Mention...
“great team to watch”
“took such great care of us”
“team was amazing and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Alexander's Mobility Services overwhelmingly receives negative feedback about rehiring, shadowed by a few isolated yet highly positive instances.
Recent Reviews Mention...
“couldn't have expected anything more”
“would highly recommend them and request again”
“would absolutely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Alexander's Mobility Services generally receives high praise for their conduct and behavior, although there are concerns about their ability to properly pack household goods.
Recent Reviews Mention...
“team of professionals”
“team conducted themselves professionally”
“paid attention to detail”
10. Conflict Handling
Nationwide Average: 4.07/10
Alexander's Mobility Services generally shows a lack of effort in resolving disputes and addressing grievances, with a few exceptions where attempts were made to correct errors.
Recent Reviews Mention...
“very grateful for the refund”
“did not address the issue with missing items ”
“movers went above and beyond to help”
11. Precision & Care
Nationwide Average: 8.01/10
Alexander's Mobility Services receives mixed feedback, with a single report of careful packing overshadowed by multiple accounts of damaged and poorly handled goods.
Recent Reviews Mention...
“go the extra mile to be careful”
“carefully packed as if it was their own”
“took wonderful care of our belongings”
Great Crew Members
| Trevor, Brian | incredible service and care during the move |
| Miguel, Sergio, Scott | great team and work fast |
| Alexander | referred to for fantastic service |
| Gabe Croy | Gabe Croy was an outstanding lead man |
| Tom, Bobby | Tom made Tuesday work, and Bobby's crew was great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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