1st Class Moving is a full-service, locally-owned and operated moving company based in Minneapolis, MN. The company provides a wide range of services including local and long-distance moves, commercial moves, packing, storage, and other specialized services such as furniture disassembly and re-assembly, crating of marble, fine art and antiques, and piano moving. They are distinctively licensed by the Federal Motor Highway Safety Administration for interstate transfers, servicing all points within the continental US. 1st Class Moving is recognized for its commitment to efficient, safe, and simple moving experiences, providing its customers with notable professionalism, care, and value. They are a proud member of AMSA (American Moving & Storage Association), increasing their credibility and trust among clients. For further information about movers in Minneapolis, MN, feel free to visit our parent page.
1St Class Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1St Class Moving
Additional Cities Served: Bloomington, Brooklyn Park, Plymouth, Maple Grove, Lakeville, EaganShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Packing Services
- Storage Services
- Full Moving Service
- Furniture disassembly and reassembly
- Crating of marble, fine art, and antiques
- Piano moving
- Written Binding Estimates
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1St Class Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1St Class Moving is overwhelmingly perceived as offering subpar, disappointing, and often disastrous moving experiences according to customer reviews.
Recent Reviews Mention...
“They run a scam, charged more than quoted”
“worst customer service experience ever had”
“everything was packed perfectly”
2. Punctuality
Nationwide Average: 8.07/10
1St Class Moving predominantly struggles with timeliness, evidenced by numerous reports of significant delays and missed timelines, despite a few instances of on-time arrivals and deliveries.
Recent Reviews Mention...
“they were late”
“they show up on time for pick up”
“They arrived but immediately left.”
3. Affordability
Nationwide Average: 7.69/10
1St Class Moving is perceived negatively due to hidden charges, significantly higher final costs than quotes, and additional fees for services that lead to customer dissatisfaction.
Recent Reviews Mention...
“Extremely expensive due to scam”
“found a way to jack up the price”
“more than doubled fee after loading”
4. Communication
Nationwide Average: 7.53/10
1St Class Moving overwhelmingly faces criticism for poor, unprofessional interactions, with numerous reports of lack of responsiveness and unethical behavior, albeit a few exceptions of positive feedback.
Recent Reviews Mention...
“difficult to communicate with”
“poor communication with manager”
“haven't heard back in three months”
5. Stick to Prices
Nationwide Average: 5.99/10
1St Class Moving consistently receives criticism for charging extra beyond agreed-upon prices, adding hidden fees, and not adhering to original quotes in numerous customer experiences.
Recent Reviews Mention...
“Did not stick to quoted price”
“lied to jack up price”
“quoted $10K but charged $19K”
6. Speed
Nationwide Average: 8.58/10
1St Class Moving is overwhelmingly criticized for slow, inefficient service, with numerous complaints about significant delays, though there is a singular mention of efficient and polite service.
Recent Reviews Mention...
“took full advantage of huge delivery window”
“Left immediately, move did not happen.”
“rushed through the job”
7. Friendliness
Nationwide Average: 8.91/10
1St Class Moving generally receives critical feedback, indicating significant dissatisfaction among customers with a few notable exceptions of positive experiences.
Recent Reviews Mention...
“crew was friendly”
“employees drink on the job”
“the owner, Sal, was extremely rude”
8. Will Hire Again
Nationwide Average: 8.18/10
1St Class Moving overwhelmingly faces customer dissatisfaction, with the majority expressing a definite reluctance or refusal to use their services again.
Recent Reviews Mention...
“would definitely not hire again”
“would hire again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
1St Class Moving demonstrates overwhelmingly negative sentiments, with repeated criticisms for rude, unprofessional behavior, and lack of preparation or care from its staff.
Recent Reviews Mention...
“trained scammers”
“implied lack of professionalism due to damage and cost issues”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
1St Class Moving consistently demonstrates an inability or unwillingness to effectively address and resolve their customers' issues, ranging from damage compensation to lost items and generally poor customer service.
Recent Reviews Mention...
“Did not attempt to right any wrongs”
“no reply from claims department”
“Trying to go through claims but cannot get necessary paperwork.”
11. Precision & Care
Nationwide Average: 8.01/10
1St Class Moving has overwhelmingly negative reviews, with customers frequently reporting damaged, broken, or lost belongings and mishandling of possessions.
Recent Reviews Mention...
“boxes delivered crushed”
“items were scratched”
“damaged items and careless handling”
Customer Insights
Cost: $ 3455.00 from 7 reviews
Local Move Duration: 4.5 hours from 4 reviews
Interstate Move Duration: 10 days from 9 reviews
Great Crew Members
| Driver | Driver was great |
| Quentin | Only mentioned positively by exclusion. |
| Sam | Sam was helpful |
| Quentin | Quentin is not implicated in the theft |
| Foreman | amazing leadership and efficiency |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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