Moving is tough for anybody, and it can be exponentially harder on seniors. Gentle Transitions is a moving company that specializes in taking care of seniors. It’s been in business since 1990 and continues to make the moving experience as gentle as possible for its customers. It begins with a free consultation with a senior move manager who’ll discuss and share an overview of the typical moving process. They’ll also jot down all your concerns and needs and take care of the details. After that, the team of professionals from Gentle Transitions will be in touch every step of the way, as trusted Minneapolis, MN relocation experts , from planning and packing to the actual move. Gentle Transitions will handle everything for you, so you won’t need to worry about a thing and just focus on the new adventure ahead.
Gentle Transitions
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Transitions
Additional Cities Served: Bloomington, Woodbury, Lakeville, Eagan, Eden Prairie, BurnsvilleShow More >
Moving Services
- Professional Packing
- Move Day
- Sorting/downsizing/decluttering only
- Home/apartment clean-outs
- Internal moves within a community campus
- Moves to/from another state
- Large scale relocation projects
- Free Moving Seminars
Awards
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Summarized Review of Gentle Transitions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Transitions receives strong praise for their organized, efficient, and compassionate service, although an isolated complaint regards professionalism and affordability.
Recent Reviews Mention...
“great job making home feel welcoming”
“the team felt like family and very comfortable”
“Can't say enough good things about the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Transitions consistently arrives on time and completes moves efficiently.
Recent Reviews Mention...
“they were able to make it happen for us on short notice.”
“did everything in a timely manner”
“everyone arrived at 8:00 am as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Gentle Transitions offers services that are generally perceived as fair and not expensive, although there are concerns from some customers about it being very expensive.
Recent Reviews Mention...
“it was not expensive for the service received”
“cost was more than reasonable”
“final price has been less, because they are efficient”
4. Communication
Nationwide Average: 7.53/10
Gentle Transitions generally receives high praise for their efficient, responsive, and helpful interactions, despite an isolated incident of leaving a customer stranded near moving day.
Recent Reviews Mention...
“Our parents felt fully communicated with”
“great communication”
“helped sort and pack everything we needed.”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Transitions maintains an excellent reputation for providing quotes that accurately reflect the final billing and ensuring clear and transparent pricing communication.
Recent Reviews Mention...
“original quote was almost spot on to the actual bill”
“did not stick to professional practices”
“final price has been less than the bid”
6. Speed
Nationwide Average: 8.58/10
Gentle Transitions is highly praised for their efficiency and ability to move items quickly, often in less than six hours.
Recent Reviews Mention...
“quick at completing the move”
“very efficient manner”
“efficient and saved time and money”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Transitions exhibits exceptional warmth and kindness, with all interactions marked by politeness, thoughtfulness, patience, compassion, and a sincere understanding that contributes to a stress-free process, highlighting the team's caring and helpful nature.
Recent Reviews Mention...
“team in purple is well-respected”
“the team felt like family, making it comfortable”
“people are amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Transitions generally receives strong endorsements from clients who would recommend their services and hire them for future moves, though there are isolated instances of dissatisfaction due to perceived unprofessionalism.
Recent Reviews Mention...
“would hire GT again for their exceptional service”
“want to hire them if we move again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Transitions generally receives positive feedback regarding their group's professionalism, efficiency, and respectful demeanor, though there has been an isolated report of unprofessional behavior.
Recent Reviews Mention...
“crew including Deb, Steve, and Jennifer were commendable”
“group was professional”
“took care of everything very professionally.”
10. Conflict Handling
Nationwide Average: 4.07/10
Gentle Transitions has received criticism for leaving a client stranded despite being aware of their disability.
Recent Reviews Mention...
“went above and beyond”
“left me stranded despite known disability”
“did not attempt to rectify damages”
11. Precision & Care
Nationwide Average: 8.01/10
Gentle Transitions receives high praise for providing a stress-free experience, showing incredible care, especially with antiques, assisting with packing without any reported damages, and ensuring items are carefully packed.
Recent Reviews Mention...
“took care of everything.”
“everything is packed and unpacked with care”
“no stress for them, no work for them, no worries at all”
Customer Insights
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
| Deb, Steve, Jennifer | great job in arranging and decorating the new home |
| Jen, Delores | Jen connected well, Delores was sweet and attentive |
| Elizabeth, Terri, Susan | Elizabeth guided me through the process, Terri and Susan were efficient in sorting |
| David | David made the moving process great |
| Michelle,Lee | Michelle and Lee did an outstanding job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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